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Top 8 IT Asset Management

ServiceNowFreshserviceIFS ApplicationsBMC Helix DiscoveryLansweeperFlexNet ManagerManageEngine IT Asset ManagementSummitAI IT Management Suite
  1. leader badge
    Operations and maintenance costs have been reduced using this solution. We have been able to deliver faster solutions to our customers and track progress using live data.
  2. Depending on the size of your organization, is pretty standard and useful.We really like the Freshchat widget that allows people to engage with our FAQs on any kind of webpage or web property.
  3. Buyer's Guide
    IT Asset Management
    September 2022
    Find out what your peers are saying about ServiceNow, Freshworks, IFS and others in IT Asset Management. Updated: September 2022.
    633,572 professionals have used our research since 2012.
  4. The most valuable feature is the distribution module.The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software.
  5. I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution.The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software.
  6. Provides good reports from every asset.Its functionality is very solid. The best part about it is that, when you have issues in getting information back from nodes, it tells you what the issue is, and you can quickly go to the specific nodes and respond to or repair those. There is an agent option, but to me, as a small business, the preference is to avoid agents where possible because you probably don't have the staff to keep up with them all.
  7. I like the way it does its compliance. I like its discovery, and I like the fact that it keeps separate hardware and assets and provides easy accessibility to raw data.
  8. report
    Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.
    633,572 professionals have used our research since 2012.
  9. The technical support is great. The auto-discovery feature has helped us a lot.
  10. SummitAI IT Management Suite's chat box feature has reduced our service discount, and because it's intelligent, the responses that go out to the users have improved, and the resolutions are much faster.

Advice From The Community

Read answers to top IT Asset Management questions. 633,572 professionals have gotten help from our community of experts.
reviewer1740369 - PeerSpot reviewer
User at Jkumar infra
Sep 19 2022
Hello all, An anti-virus (AV) works based on the file signature mechanism and an Endpoint Detection and Response (EDR) tool is behavior-based.  Do we need to use both EDR and AV solutions or EDR-only to protect our IT assets?  Thanks.
Read More »
Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @reviewer1740369​, When evaluating EDR vs. antivirus, it’s important to… more »
7 Answers

IT Asset Management Articles

Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at ASPL INFO Services
Future of ITSM: Trends and Predictions At the beginning of 2020, we made some predictions about the future of ITSM. Of course, there are some things that no one could have ever predicted this year – for example, there was no way to predict the global pandemic and the rapid-fire adoption of dig...
Read More »
Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
Security and protecting your IT environment is the biggest challenge now.  How to prevent ransomware attacks? Part 1 described our approach to proactively protect your environment. The first step is to scan your environment from server to endpoint and check your complete environment on several ...
Read More »
Buyer's Guide
IT Asset Management
September 2022
Find out what your peers are saying about ServiceNow, Freshworks, IFS and others in IT Asset Management. Updated: September 2022.
633,572 professionals have used our research since 2012.