Top 8 IT Asset Management

ServiceNowQualys VMDRFreshserviceDevice42IFS ApplicationsServiceNow DiscoveryBMC Helix DiscoverySpiceworks
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    Flexibility is the most valuable feature of ServiceNow, that is, being able to modify it to do what we need it to do.The solution's initial setup process is easy.
  2. leader badge
    The solution is easy to use.I am impressed with the VMDR feature.
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  4. There is a nice user interface.We found the initial setup to be very simple.
  5. I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment.
  6. IFS Applications is an all-in-one solution for finance, accounting, and production.Feature-wise, I like the way it provides inventory details...It is a stable solution.
  7. Discovery enables us to get an accurate inventory that's updated daily. It eliminates human error and the need for people to update configuration changes manually. We have not implemented them yet but plan to set up alerts on CIs that are being audited to see if there are any changes.
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  9. The initial setup was quite easy.It is a scalable solution.
  10. If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place.

Advice From The Community

Read answers to top IT Asset Management questions. 708,830 professionals have gotten help from our community of experts.
reviewer1740369 - PeerSpot reviewer
User at Jkumar infra
Dec 15 2022
Hello all, An anti-virus (AV) works based on the file signature mechanism and an Endpoint Detection and Response (EDR) tool is behavior-based.  Do we need to use both EDR and AV solutions or EDR-only to protect our IT assets?  Thanks.
Read More »
Shibu Babuchandran - PeerSpot reviewer
Shibu BabuchandranHi @reviewer1740369​, When evaluating EDR vs. antivirus, it’s important to… more »
8 Answers

IT Asset Management Articles

Tjeerd Saijoen - PeerSpot reviewer
Tjeerd Saijoen
CEO at Rufusforyou
Dec 15 2022
Security and protecting your IT environment is the biggest challenge now.  How to prevent ransomware attacks? Part 1 described our approach to proactively protect your environment. The first step is to scan your environment from server to endpoint and check your complete environment on several ...
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Shibu Babuchandran - PeerSpot reviewer
Shibu Babuchandran
Regional Manager/ Service Delivery Manager at a tech services company with 201-500 employees
Future of ITSM: Trends and Predictions At the beginning of 2020, we made some predictions about the future of ITSM. Of course, there are some things that no one could have ever predicted this year – for example, there was no way to predict the global pandemic and the rapid-fire adoption of dig...
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Buyer's Guide
IT Asset Management
June 2023
Find out what your peers are saying about ServiceNow, Qualys, Freshworks and others in IT Asset Management. Updated: June 2023.
708,830 professionals have used our research since 2012.