Celonis vs SAP Signavio Process Manager comparison

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Celonis Logo
8,072 views|4,063 comparisons
100% willing to recommend
SAP Logo
8,164 views|5,403 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Mar 14, 2022

We performed a comparison between Celonis and SAP Signavio Process Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of SAP Signavio Process Manager say that it is easy to implement and does not have a high learning curve. While Celonis was said to be intuitive and easy to use, some users noted that a certain level of skill and knowledge of coding and developing were required in order to use the solution.
  • Features: Valuable features of Celonis include automatic mapping of processes, the documentation, multi-hop analysis, and SLA breaches, and the Orient Explorer. Users say the Celonis is lacking in flexibility, integrations, and automation. SAP Signavio Process Manager’s most valuable features include the collaboration hub, the editor, the Process Modeler, and the process management/process government in general. Users found SAP Signavio Process Manager to be lacking in document management and felt it could be more flexible from a customization point of view.
  • Pricing: Users of both solutions feel the prices are on the high side.

  • Service and Support: While Celonis has a learning academy, which users appreciate, they feel that its support could be better. Users of SAP Signavio Process Manager were happy with the support they received.

Comparison Results: Based on the parameters we compared, SAP Signavio Process Manager came out slightly ahead of Celonis, as our reviewers found Celonis to be more complicated to deploy, lacking more features, and requiring improvement in their service and support.

To learn more, read our detailed Process Mining Report (Updated: April 2024).
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Q&A Highlights
Question: Which is better - Signavio Process Manager or Celonis?
Answer: SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collaboration tool that keeps everyone up-to-date about what, why, and how to work. The workflow accelerator can automate repetitive work, ensuring teams can be more productive over time. The reporting on this solution can be slow, though, and SAP Signavio does not integrate very well with other solutions. We experienced some downtime and dropped connections, which makes the stability seem problematic. It would be better if it was more flexible on the customization point of view, where it displays only what the individual user needs to see. There needs to be a better way to give users correct permissions, eg. whether to design or view. Celonis is a very strong and powerful solution. It can process a large amount of data quickly and seamlessly. This solution is very intuitive and very easy to use. Celonis has a data mining tool that can identify cost differentials. It will also gather background data from different solutions and put it into the dashboard to review the price differences from previous seasons. Celonis can be very rigid and we would like it to be more flexible - it has some very strong structures that must be followed. The licensing model can be complex too. You need to have a lot of knowledge and skill to work with this solution. It really should allow for more customization to ease the process of working with multiple solutions. Conclusion Celonis is very specific to process mining and that is what it is best used for. You need to have a knowledgeable team, as this solution can be very tough to implement. It can also be very expensive. We were looking for a solution that was easy to use, was cost-effective for the size of our enterprise, and had a great performance. SAP Signavio Process Manager was the best fit for us.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"From a features perspective, the discovery and analytics parts of Celonis have been valuable, especially the analytics and all of the out-of-the-box process connectors.""We can use it to discover processes and mitigate the mistakes in the process.""We used to draw errors to be processed manually, and now you can get the digital information directly with the help of Celonis.""Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business identified. Additionally, it helped us during the migration process.""Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero.""Celonis is one of the best solutions on the market. It offers you a lot of training materials and exposure to its ecosystem. Celonis is trying its best to prepare an ecosystem for it because, without an ecosystem, you will not be able to scale up.""We use the tool for supply chain transformation. The tool has helped us find the bottlenecks in the supply chain like where the delay occurred in delivery, payment, etc. We had to extract two years' of data from the SAP system and an internal tool. We fed the data into Celonis and it created a process map for us with hundreds of variations. It has helped us see where exactly the bottleneck was. The tool has also helped us generate a lot of reviews and KPIs. It has helped us to find the problem and the remedy through process optimization.""Cause analyzer is a very good feature."

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"There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution.""Process management/Process governance is what we think Signavio is very good at.""It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again.""The solution provides data mining and AI features.""We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people.""I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us.""I use SAP Signavio Process Manager to model processes to the former operating model.""The most valuable features of this solution are the portal for spreading it over the organization, the usability, and the workflow generator in the background."

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"Celonis isn't particularly useful when you have many manual processes without systems or back-office.""The support costs are very high.""We want to see its linkage to Robotic Process Automation. We would also like to see how can it lead to the implementation side and whether the transition is smooth.""The technical support is very bad.""In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved.""They should leverage the solution's machine learning algorithms.""I would really appreciate it if Celonis had significant compatibility with robotic process automation solutions. Once they define the process and understand it, streamline it, optimize it, and take inputs around it. When they reconfigure the process, there should be good compatibility with any of the automation tools, wherein I can integrate for robotic process automation, where I can streamline many of these processes on the application itself. Today, I need to extract this process and reload it into other tools, like UiPath, to integrate them with Automation Anywhere. If this tool can provide that efficiency, that would be great. I'm a data analytics guy. I lead a data analytics team. So technically, I would primarily look at if this can give me a visualization opportunity and integrate that in terms of the data.""Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."

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"There is a lot of room for improvement. We've submitted a lot of OSS requests for special inputs we need, like glossary or dictionary entries in Quick Model. Currently, that's not functional.""There are some small graphical bugs, but they are addressed immediately by Signavio to their product development team.""I would like to see more integration with the process manager in terms of the workflow accelerator.""The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub.""I think the intuitive handling is an issue which they should be more focused on, especially as we have issues with the glossary. If you want to implement Signavio within procedures in contact with other software, it's quite difficult to integrate and you will have several points where you have to double and triple the work, because you cannot maintain the data centrally. With other solutions, we can integrate it and have only one data transfer, to import and export with other solutions. A glossary is still limiting us.""Its reporting feature could have customization options.""SAP Signavio Process Manager needs better automatic rendering of data.""Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."

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Pricing and Cost Advice
  • "It is quite a significant investment. From a cost perspective, they need to reevaluate the licensing model. The cost is justified, but they need to make the licensing model slightly different."
  • "Evaluating the price of the solution can be a difficult question. It is all about the business case and the return of the investments. That is typically how we also see this type of solution. It depends very much on the return. The entry-level is focused on enterprise size companies, for the SMB segment is it is out of their range. It is definitely expensive."
  • "I was not involved in that, but I am sure it was cost-effective for them. That's why they made the decision to take it."
  • "The cost of the software for us or the client is on the higher end."
  • "The solution requires an annual license. There is room for improvement because it is priced for organizations and not for individuals. For an individual, it would be too expensive for them to use it."
  • "Celonis is expensive. It's not for mid or low-sized enterprises because the license price is high. Overall, it's quite pricey compared to anything else that I have heard about. But the good thing is that they don't charge per user. They charge for the data model."
  • "Celonis offers free learning possibilities. I am using the free version of Celonis."
  • "It is an expensive solution."
  • More Celonis Pricing and Cost Advice →

  • "Lower than the competition with highly flexible licensing plans."
  • "My client purchased one editor license and the collaboration hub, which covers up to a hundred people."
  • "I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."
  • "I think we're spending about $150,000 a year on licensing costs."
  • "SaaS has no setup cost, just licensing fees."
  • "This solution provides really great value for the money."
  • "We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
  • "Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
  • More SAP Signavio Process Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a… more »
    Top Answer:Celonis, especially for high-risk finance-related processes, helped us make precise decisions and uncover hidden values within our architecture. It was one of the most significant values our business… more »
    Top Answer:It's pretty expensive. I would rate the pricing an eight out of ten, with ten being expensive.
    Top Answer:The visual representation is extremely powerful and easy to use in process modeling and analysis I can show it to someone who doesn't know business process mapping, and they still understand… more »
    Top Answer:We have a yearly basis license. We don't find it too expensive for our use case. It helps us harmonize processes and those processes result in significant effort saving, then the product is paid for… more »
    Top Answer:There are a lot of challenges with Process Manager. For example, we wanted to create a process map from an Excel sheet, but Signavio doesn't have that capability. I have raised this issue with… more »
    out of 31 in Process Mining
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    Also Known As
    Signavio Process Editor
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    Celonis is the global leader in execution management. Powered by its process mining core, Celonis has evolved from its beginnings as a Process Mining company into an execution management pioneer, enabling companies to unlock execution capacity and perform at full potential. Celonis offers advanced technology in data execution, combining real-time process data, the intelligence to make sense of that data, and the execution capacity to take immediate, decisive action. Celonis’ Execution Management System makes data work for its customers by identifying inefficiencies and weaving interconnected processes together – thereby eliminating billions in corporate inefficiencies, empowering better business decisions and triggering the right actions automatically. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.

    The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

    Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

    Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

    Sample Customers
    Anheuser-Busch InBev, AXA, Bayer, Cisco, Deloitte, Deutsche Telekom, Hitachi, Kellogg's, Lufthansa, and Whirlpool
    DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
    Top Industries
    Computer Software Company22%
    Pharma/Biotech Company17%
    Real Estate/Law Firm6%
    Computer Software Company13%
    Manufacturing Company12%
    Financial Services Firm9%
    Energy/Utilities Company6%
    Manufacturing Company12%
    Healthcare Company12%
    Financial Services Firm10%
    Manufacturing Company14%
    Financial Services Firm12%
    Computer Software Company11%
    Energy/Utilities Company7%
    Company Size
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    Small Business21%
    Midsize Enterprise11%
    Large Enterprise68%
    Small Business21%
    Midsize Enterprise9%
    Large Enterprise70%
    Small Business17%
    Midsize Enterprise12%
    Large Enterprise70%
    Buyer's Guide
    Process Mining
    April 2024
    Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining. Updated: April 2024.
    772,422 professionals have used our research since 2012.

    Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. Celonis is rated 8.4, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Celonis is most compared with UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Manager is most compared with ARIS BPA, Camunda, Visio, ADONIS and UiPath Process Mining.

    We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.