Apica Reviews

Name: Apica
Brand: Apica
Rating: 4.1 (11 reviews)

Vendor: Apica

4.1 out of 5

11 reviews
81% willing to recommend

286 followers

What is Apica?

Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.

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Apica is the #2 ranked solution in top Observability Pipeline Software solutions, #5 ranked solution in top IT Operations Analytics solutions, #17 ranked solution in APM tools, and #17 ranked solution in Log Management Software. PeerSpot users give Apica an average rating of 8.2 out of 10. Apica is most commonly compared to Dynatrace: Apica vs Dynatrace. Apica is popular among the large enterprise segment, accounting for 78% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 34% of all views.

Helped 852,764 peers since 2012

Featured Apica reviews

Punith H K

Senior Systems Engineer at Infosys

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

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Noorul Mustafa Khan

Senior Associate Vice President at Wells Fargo

First of all, it will depend on the type of application. If it's a web application, I would recommend implementing it in your lower environment first and checking for functionality. If you are satisfied, then push it to the higher environments. Apica has detected server-related issues and various web application-related issues promptly, alerting us in a timely manner. This allowed us to implement automation within our processes, ensuring comprehensive performance monitoring from failure detection to recovery. It was pretty easy to learn. I attended a couple of sessions with team members. They provided knowledge transfer, which took about a week. After that, I was able to onboard the company. However, for minor issues, I would still contact them. If you're a quick learner, it could take just a couple of weeks to get the hang of it. You can integrate Apica architect into your system because they provide APIs. With these APIs, you can utilize Apica where and when it's needed. For instance, you can create your own microservices to automate tasks or integrate it with tools like Postman. This flexibility allows you to embed Apica into various automation processes or any other functionalities you require. Overall, I rate the solution a nine out of ten.

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Shafi Mohammed

Lead Consultant, Engineering Team at a insurance company with 10,001+ employees

The accuracy of alerts can be improved a little bit. Right now, it's good in terms of alerting immediately about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. An option to aggregate alerts for a check from multiple locations is not available and creates duplicates. As a platform, it does send us good alerts, but it could be improved a bit. For the Synthetic platform, their dashboard could be a little better. I don't have many options to configure my dashboard to make it suitable for a power user versus a leadership person. The dashboard for our CTO is the same as the one that our technical staff is using. We have made this request to Apica, and they're going to make some changes to it. However, at this point, the dashboards and the way they present the checks could be better. For the level of metrics that it provides for each check, they could provide it at a step level or page level on the landing page rather than having us click a few more times to get that data. That would save a lot of time. These two would be really good changes to help increase efficiency from the current tool and current features that it provides for synthetic monitoring. As far as I am aware, the Apica platform doesn't allow us to execute scripts from JMeter or LoadRunner out of the box, but they do offer conversion utilities. For the LoadTest platform, they could increase the efficiency in terms of the results produced. The reporting structure of the results could be improved a bit. Apart from that, it is a pretty good platform.

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Apica mindshare

Product category:

As of May 2025, the mindshare of Apica in the Application Performance Monitoring (APM) and Observability category stands at 0.3%, up from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

PeerResearch reports based on Apica reviews

Type	Title	Date
Category	Application Performance Monitoring (APM) and Observability	May 24, 2025	Download
Product	Reviews, tips, and advice from real users	May 24, 2025	Download
Comparison	Apica vs Datadog	May 24, 2025	Download
Comparison	Apica vs Dynatrace	May 24, 2025	Download
Comparison	Apica vs Splunk AppDynamics	May 24, 2025	Download

Title	Rating	Mindshare	Recommending
Dynatrace	4.4	10.5%	95%	347 interviews Add to research
Datadog	4.3	8.7%	97%	187 interviews Add to research

Valuable Features

Apica's most valuable features include its global location coverage, top-notch alerting system, easy scripting capabilities, and robust visualization tools. Users appreciate Apica's flexibility, customizable synthetic checks, accurate monitoring, and integration with tools like Grafana and PagerDuty. The platform's user-friendly interface and ability to execute complex scenarios efficiently are highly regarded. Apica enables effective operational monitoring and cost savings, facilitating detailed and clear reporting for both performance and automation testing.

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."
"Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."
"Anyone can understand the solution easily because it doesn't require a specific scripted language."

Room for Improvement

Apica requires improvements in its dashboards for more data availability at a glance and enhanced customization options for different users. The user interface is slow and needs modernizing. Alerting is often too frequent, lacking aggregation options. Installation processes could be more streamlined, particularly for Docker and on-premises locations. Scripting in ZebraTester is complex and lacks automatic correlation features. API access is cumbersome. Documentation could be clearer, and integrations with other tools are limited.

"Apica cannot perform endurance or scale-up tests independently."
"Apica is costly, and there's no way to test mobile applications through Apica."
"It is difficult to create a script using ZebraTester."

ROI

Users report significant cost savings and efficiency gains with Apica. It alerts during site downtimes, reducing potential revenue losses by enabling faster issue resolution. Apica minimizes manual work, lowering staffing needs, and improves operational costs by automating processes. Monitoring accuracy enhances uptime, leading to increased revenue. Potential operational costs are halved, and performance is doubled compared to previous tools. Overall, Apica’s effective alerting contributes to substantial financial advantages for organizations.

Pricing

Enterprise buyers find Apica's pricing to be reasonable, but not cheap. The cost is midrange, and depends on the number of checks needed, with discounts offered to meet budget constraints. Licensing involves planning for extra checks to avoid future costs. While base costs are effective, especially when purchasing both Synthetic and LoadTest solutions, additional features or integrations may incur fees. License management is an area for potential improvement as noted by multiple companies.

"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The product is less expensive compared to LoadRunner."
"I am sure that Apica's price will be lower than LoadRunner."

Popular Use Cases

Users primarily engage Apica for monitoring and performance testing. They leverage its capabilities for error and geo-protection checks, user action emulation, and load testing, both on-premises and in the cloud. Apica provides outside-in visibility for hosted applications, monitors domain name system and internal service platforms, and handles synthetic checks for service availability across various industries, such as gaming, finance, and eCommerce, ensuring optimal user experience without disruptions.

Service and Support

Apica excels in customer service and support, offering responsive and helpful assistance. They create custom scripts and address check issues promptly. Users appreciate the flexibility and collaboration, valuing account managers who ensure swift technical support. Apica's support is praised for going the extra mile, adapting to unique requirements, and ensuring a positive experience. Some note occasional delays and time zone challenges but appreciate Apica's commitment to resolving issues swiftly, making Apica's support highly regarded.

Deployment

Apica's initial setup experience varies, with many users finding it straightforward and well-supported. Account managers and technical contacts assist, easing the process. Hybrid deployments add complexity, requiring extra time. Apica provides excellent documentation and support, facilitating script migration and custom scenarios. Users appreciated integration and cloud deployment, finding setup easier than other tools. The setup phase's ease and comprehensive guidance benefit both novice and experienced users, ensuring a smooth transition.

Scalability

Apica offers significant scalability, supporting various user groups and departments. It accommodates numerous monitors, checks, and users with efficiency, suggesting easy growth potential. Apica's cloud-based infrastructure ensures seamless adjustments as user needs evolve, performing well with technical and managerial functions. Despite some challenges, particularly in load testing, Apica generally provides adaptive user management across roles, maximizing service availability. Apica flexibility and cluster-based nature enable effortless user expansion and task handling.

Stability

Apica is recognized for its high stability, minimal issues, and strong technical support. Users report consistent uptime, with alerts effectively handled. Most outages are rare and promptly communicated, allowing for quick adaptations. Organizations found previous scripting issues but praised recent improvements. While some report occasional bugs with new builds, patch processes have shown enhancement. Users appreciate Apica's response during maintenance and alerting functionalities, lauding its proactive communication and reliable performance.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Apica Buyer's Guide for additional reliable information.