User Reviews of LogicMonitor

Updated December 2025

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LogicMonitor review

John Knopick
John Knopick
Observability Engineer at a music company with 10,001+ employees
Has reduced false positives and enabled real-time insights during global events
LogicMonitor could improve their support system. One thing Dynatrace had that I enjoyed was real-time support chat available to reach someone and get help in real-time. With LogicMonitor, that is not really an option. We have to set up an email or reach out to support and try to set up an ad hoc call, which cannot be done in real-time when...
LogicMonitor review

Maxwell Miya
Maxwell Miya
IT Infrastructure Engineer at a retailer with 11-50 employees
Has improved service reliability and reduced downtime by providing full visibility...
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based...

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