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Top 8 Customer Experience Management

FreshdeskOracle WebCenterIBM Watson Customer Experience AnalyticsAdobe Web Experience ManagementQualtrics Customer XMTeradata Customer Interaction ManagerVerint Experience CloudFullStory
  1. leader badge
    It is very easy to make reports. We have made use of the training academy and the technical support team from Freshdesk. Both have been very good resources.
  2. Integration within the solution is very good.You can move workloads in between sub-servers so that you don't overload a portion of the server.
  3. Buyer's Guide
    Adobe Web Experience Management vs. Freshdesk
    July 2022
    Find out what your peers are saying about Adobe Web Experience Management vs. Freshdesk and other solutions. Updated: July 2022.
    620,987 professionals have used our research since 2012.
  4. The ability to create meaningful reports and dashboards to tell stories.
  5. The templates and components that come out of the box are very helpful, especially in terms of the content fragments and experience fragments. Every client would like to have some templates and components, and they would like to cut down the effort of having to create every component that's customized. So, they try to use them out of the box. Other than that, the user roles and permissions workflows, third-party integrations, and system integration are the features that are very important.
  6. report
    Use our free recommendation engine to learn which Customer Experience Management solutions are best for your needs.
    620,987 professionals have used our research since 2012.
Buyer's Guide
Adobe Web Experience Management vs. Freshdesk
July 2022
Find out what your peers are saying about Adobe Web Experience Management vs. Freshdesk and other solutions. Updated: July 2022.
620,987 professionals have used our research since 2012.