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Catchpoint vs Dynatrace comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Application Performance Monitoring (APM) and Observability
37th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Network Monitoring Software (58th), Cloud Monitoring Software (31st), Digital Experience Monitoring (DEM) (10th)
Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
348
Ranking in other categories
Log Management (10th), Mobile APM (2nd), Container Monitoring (1st), AIOps (3rd)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.5%, up from 0.4% compared to the previous year. The mindshare of Dynatrace is 10.2%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AnmolRai - PeerSpot reviewer
Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"During business hours, it has worked absolutely fine without any issues."
"Catchpoint's customer service and support are valuable."
"The solution offers three different ways of slicing data to look for abnormalities."
"PurePaths help us drill down to the root cause of problems and escape the war room."
"Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction."
"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"Dynatrace is a single platform. It has all these different tools but they are actually all baked into the OneAgent technology. Within that OneAgent... you have the different tool sets. You have threat analysis, memory dumps, Java analysis, the database statements, and so on. It's all included in this OneAgent. So the management is actually quite easy."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."
"The user experience allows us to be able to gauge customer experience and understand the performance impact of our platform."
"I think with Dynatrace, it has helped to bring value to the business because now we can speak using the same language."
 

Cons

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"The old user version was better, it was more user-friendly."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"Most of the time, chat support is not good enough for answering queries."
"This solution needs improvement in terms of automation."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"It was difficult to initially use the solution, how to use it and where to navigate."
"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."
"Graphically, it is not good."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
 

Pricing and Cost Advice

"The solution's pricing varies based on services and licensing models."
"The solution's pricing is comparable to the last tool we were using."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"In terms of licensing fees, I believe they were slightly higher."
"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"The pricing is not bad, but it could be better."
"While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly."
"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"​A Dynatrace partner will always be willing to give you a trial. Go through the trial to see if there is a benefit for your company."
"The cost is somewhat high."
"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."
"The pricing and licensing are very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Educational Organization
18%
Retailer
11%
Computer Software Company
9%
Financial Services Firm
21%
Educational Organization
19%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Find out what your peers are saying about Catchpoint vs. Dynatrace and other solutions. Updated: July 2025.
861,170 professionals have used our research since 2012.