Catchpoint vs Dynatrace comparison

Catchpoint

Read 12 Catchpoint reviews

1,352 Views
797 Comparison Views

100% willing to recommend

Dynatrace

Read 342 Dynatrace reviews

43,457 Views
25,826 Comparison Views

95% willing to recommend

Catchpoint

Dynatrace

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Dynatrace and Catchpoint are both robust monitoring solutions competing in the monitoring software category. Catchpoint offers superior features and deployment models, but Dynatrace excels in pricing and ROI.

What features are offered by Dynatrace in comparison to Catchpoint?

Dynatrace features AI-driven problem detection, comprehensive monitoring capabilities, and cost-effective solutions. Catchpoint features extensive network monitoring, real-user monitoring, and detailed network insights.

What areas of improvement can be found in Dynatrace in comparison to Catchpoint?

Dynatrace needs better integration capabilities, smoother third-party integrations, and enhanced analytics. Catchpoint needs refined analytics, improved reporting features, and a more streamlined integration approach.

How is the ease of deployment and customer service of Dynatrace in comparison to Catchpoint?

Dynatrace offers simple deployment and comprehensive customer service. Catchpoint’s deployment has mixed feedback but strong customer support.

What setup costs and ROI can be seen with Dynatrace in comparison to Catchpoint?

Dynatrace presents better value for money with higher ROI. Catchpoint is more expensive but provides features that justify its price.

To learn more, read our detailed Catchpoint vs. Dynatrace Report (Updated: July 2024).

Buyer's Guide

Catchpoint vs. Dynatrace

July 2024

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Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

19th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (29th), Digital Experience Monitoring (DEM) (5th)

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Number of Reviews

342

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)

Mindshare comparison

As of July 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.3%, up from 0.3% compared to the previous year. The mindshare of Dynatrace is 12.5%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Unique Categories:

Network Monitoring Software

0.3%

Cloud Monitoring Software

0.6%

Log Management

4.7%

Mobile APM

42.0%

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

Aug 12, 2022

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

Read full review

KapilK

Senior Manager, Technical Architect Performance at Duck Creek Technologies

Oct 9, 2023

The product helps identify issues and get to the root cause, but some features must be made more robust

We use the tool for performance analysis, root cause analysis, issue identification, and understanding the impact of technical glitches on business. We use performance dashboards and business dashboards The product helps us identify issues in the application and get to the root cause immediately.…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint provides a great amount of information."

"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."

"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."

"The solution offers three different ways of slicing data to look for abnormalities."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

More Catchpoint pros

"It provides us a reference for being able to go back and look at data at a certain point, analyze it, then determine if something was the root cause."

"It gives us all the data on all the calls, which is something that is very different from any other APM solution that I have seen or used in the past."

"Dynatrace provides probable root cause for any issues which assists our support team to quickly address issues identified by Dynatrace."

"Helps in managing capacity planning, services performance, and tuning database performance and optimizing queries."

"Scalability is outstanding. It won't tax our environment at all as it will scale sideways."

"We’re monitoring our SQL databases, we’re monitoring our microservices infrastructure, we’re monitoring our front-end we’re monitoring our mobile apps. It has increased our productivity, we’ve been able to optimize all of our applications."

"We use PurePath to see exactly what the user observed from the web browser to the end of the request to the dialog box. Every step of what they do is very useful for us to diagnose a problem"

"We are not blind anymore with our digital services performance; no more fire fighting."

More Dynatrace pros

Cons

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"Catchpoint can be improved by focusing solely on network monitoring."

"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

"The old user version was better, it was more user-friendly."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

More Catchpoint cons

"The user interface for the management functions is not particularly intuitive for even the most common features."

"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."

"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."

"The initial setup was relatively complex because we were trying to implement into environments that they did not yet support."

"Include network monitoring in more detail for deep dive analytics of network components."

"It would be nice to have a simplified monitoring feature for non-Java applications."

"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."

"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."

More Dynatrace cons

Pricing and Cost Advice

"In terms of licensing fees, I believe they were slightly higher."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing is comparable to the last tool we were using."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."

"We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours."

"The solution is not cheap."

"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."

"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."

"The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation."

"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. "

"Pricing is still too expensive."

More Dynatrace pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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793,295 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

56%

Financial Services Firm

11%

Computer Software Company

Retailer

Educational Organization

30%

Financial Services Firm

18%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

I rate the price a two out of ten, where one is a high price and ten is a low price.

See all answers

What needs improvement with Catchpoint?

It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow.

See all answers

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Comparisons

ThousandEyes vs Catchpoint

Compared 26% of the time

Datadog vs Catchpoint

Compared 15% of the time

Splunk Enterprise Security vs Catchpoint

Compared 9% of the time

AppDynamics vs Catchpoint

Compared 7% of the time

Selenium HQ vs Catchpoint

Compared 6% of the time

More Catchpoint Competitors

Datadog vs Dynatrace

Compared 17% of the time

New Relic vs Dynatrace

Compared 10% of the time

AppDynamics vs Dynatrace

Compared 9% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 7% of the time

More Dynatrace Competitors

Product Reports

Buyer's Guide

Catchpoint

July 2024

Download Catchpoint product report

Buyer's Guide

Dynatrace

July 2024

Download Dynatrace product report

Learn More

Catchpoint

Dynatrace

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Buyer's Guide

Catchpoint vs. Dynatrace

July 2024

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