Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points both compete in the wireless networking category. Juniper Mist appears to hold a slight advantage due to its innovative AI-driven network management capabilities.
Features: Cisco Meraki Wireless LAN offers centralized cloud-based management through its intuitive dashboard, making it accessible for organizations with limited IT resources. It provides robust security features such as Layer 7 protections and seamless remote deployment. Juniper Mist stands out with its AI-driven management capabilities powered by Marvis, facilitating superior troubleshooting and user insights. It also provides centralized monitoring and proactive network optimization through AI technology.
Room for Improvement: Cisco Meraki Wireless LAN could improve in areas like support efficiency, pricing strategies, and enhanced API functionality for advanced routing and GDPR compliance. Juniper Mist could benefit from improvements in customer support response times and broader integration capabilities with third-party systems, as well as expanding its AI features to enhance competitiveness.
Ease of Deployment and Customer Service: Both Cisco Meraki Wireless LAN and Juniper Mist offer flexible deployment options across diverse cloud environments with commendable customer service. Cisco Meraki provides efficient support via its online dashboard but occasionally faces initial response delays. Juniper Mist is known for prompt support; however, some users suggest enhancing speed and efficiency further.
Pricing and ROI: Cisco Meraki Wireless LAN is perceived as a premium option with a licensing-based pricing model, considered expensive but justified by reduced operational costs and enhanced analytics. Juniper Mist is similarly positioned as a high-end solution, noted for its cost, yet offering justified ROI through its powerful AI functionalities and strong network performance insights.
It would be better if the SLA of technical support was less than four hours.
Technical support is very good.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
It's built for larger environments.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
The reporting logs require improvement in terms of clarity.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
The price is very high, which is why not all enterprises can purchase this product.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
It's a cloud solution with Mist, which helps troubleshoot and provides visibility to look at different access points.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
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