Alluvio Aternity Reviews

Name: Alluvio Aternity
Brand: Riverbed
Rating: 4 (5 reviews)

4.0 out of 5

5 reviews

2,327 followers

What is Alluvio Aternity ?UNIXBusinessApplication
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Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

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Buyer's Guide

DEM - Digital Experience Monitoring

September 2023

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Featured reviews

Caillin Peacock

Solutions Specialist at a financial services firm with 51-200 employees

Nov 2, 2022

There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.

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Don Dandrea

IT Administrator at a insurance company with 5,001-10,000 employees

Oct 25, 2022

I rate the solution seven out of ten. I want to rank it higher, but I need to see more capability from the tool. The solution provides metrics about the actual employee experience of all business-critical apps. For our purposes, many of our applications are customer and agent-facing, so we don't get metrics on those. However, we can get metrics for our employees' interaction with apps. We used this feature to measure employee experience before and after changes to our software and hardware, though not with a change in OS. An example of a change we were able to gauge is the performance of staff working remotely versus onsite; most of our remote employees don't have company-provided internet and the equipment that comes with that, and we can see a difference in their performance. We used the capability to measure the employee experience of apps to prioritize which equipment to replace first during an upgrade. The product can provide visibility into employee devices and app transactions all the way through the back end. Still, we only have an Essentials license, so we cannot monitor many application activities. We don't subscribe to Aternity's APM solution. As far as the DXI feature helping to perform root cause analysis and remediation, that's done more at the individual PC level. From a machine perspective, however, the DXI works well for replacing and configuring equipment. Regarding the level of Aternity's visibility into device performance metrics versus competing solutions, I would tell an engineer that all the tools measure the same items. Still, Aternity's UI is far superior to the others we looked at. I advise anyone planning on using Aternity to get to know PowerShell.

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Mike Sullivan.

Lead Domain Architect at Fujitsu

Apr 26, 2023

I give Alluvio Aternity an eight out of ten. I believe that Alluvio Aternity is a useful product for diagnosing issues and locating problem areas. However, it may not be suitable for all potential customers, particularly those who require fewer than 500 licenses or prefer a monthly billing option. This pricing model may not be compatible with the current MSP model. While I find it challenging to market to my customer base due to the license threshold, I still believe that Alluvio Aternity is a good product. If the license limit was not a factor, I would be able to sell it to many other customers easily using a SaaS-based pricing model.

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Pricing

Alluvio Aternity pricing is considered favorable and reasonable by some users. However, there are challenges in selling the product in markets with fewer than 500 agents required for deployment. Despite this, the solution is valued for its ability to measure cost ramifications and provide valuable analytics, potentially impacting IT budgets and driving efficiencies. Users also mention the availability of a higher-priced option and the preference for purchasing the Alluvio Aternity Essentials license to reduce costs.

Pricing

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Learn more about Alluvio Aternity

It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

Aternity Features

Aternity has many valuable features, including:

Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
Click to render - measuring users' interactions with applications in the context of a business process.
Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
Anomaly detection - proactive notification of end-user issues
Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
Application troubleshooting - identify the cause of application issues

Aternity Benefits

Some of the biggest advantages the Aternity offers include:

Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.

Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.

Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.

Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

Reviews from Real Users

Below are some reviews and helpful feedback written by Aternity users.

PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

Alluvio Aternity was previously known as Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity.

Alluvio Aternity is the #3 ranked solution in top DEM - Digital Experience Monitoring tools, #4 ranked solution in top Mobile APM tools, and #30 ranked solution in APM tools. PeerSpot users give Alluvio Aternity an average rating of 8.0 out of 10. Alluvio Aternity is most commonly compared to Nexthink: Alluvio Aternity vs Nexthink. Alluvio Aternity is popular among the large enterprise segment, accounting for 71% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.