"We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"Technical support has always been quick to respond."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"The visibility that it provides is most valuable."
"Dynatrace is stable."
"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."
"Technical support is always live and they're supportive."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"It's not really user friendly. You need to go through a certain type of training."
"The usability is worse than it used to be."
"Pretty much every month there are new features. However, its information on those new features is scarce."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"AppOptics would benefit from having a much more centralized view."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
Dynatrace is ranked 1st in Application Performance Management (APM) with 36 reviews while SolarWinds AppOptics is ranked 29th in Application Performance Management (APM) with 2 reviews. Dynatrace is rated 8.8, while SolarWinds AppOptics is rated 8.0. The top reviewer of Dynatrace writes "Gives us very deep visibility into both user actions and systems interactions, including a view inside containers". On the other hand, the top reviewer of SolarWinds AppOptics writes "Useful features for network operations ". Dynatrace is most compared with Datadog, AppDynamics, New Relic APM, Splunk and Azure Monitor, whereas SolarWinds AppOptics is most compared with SolarWinds Server and Application Monitor, Zabbix, AppDynamics, ThousandEyes and Azure Monitor. See our Dynatrace vs. SolarWinds AppOptics report.
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