Best Remote Access Tools

The most popular types of remote access control include:

• Direct physical line: This is a direct line from a computer to an organization's LAN.
  
  
• VPN (virtual private network): A VPN gives users a higher level of security by masking the IP address they are working from and granting access to a virtual private network that is more secure and can give access to the organization's proprietary data. A VPN provides an additional layer of security and will encrypt data traffic keeping information more secure. A VPN is generally part of an organization's LAN and is within the server architecture.
  
  
• Cloud: This method is growing in popularity, as many workers have made the switch to working remotely. As many of today’s ecosystems are moving to cloud environments, it is a preferred option for today's organizations. A cloud environment can be public, private, or hybrid.
  
  
• Windows Remote Desktop Services (RDS): This is a component of Windows that allows users to take control of a remote desktop computer or a virtual machine over a network connection.

• Remote access client: This refers to the actual devices that connect to the organization’s network. These can include desktops, laptops, and various types of mobile devices.
  
  
• Remote access server: This is a destination point for all remote access connections.
  
  
• Methods: As mentioned above, this can include, LAN, WAN, VPN, or RDS.
  
• Access security: There are several different types of options available to keep an organization's network secure. They include, but are not limited to, Privileged Access Management (PAM), Firewalls, SSO, and MFA.

Remote access grants direct access to the network. A remote desktop grants access to a desktop device that may have specific programs, files, or applications loaded onto the device. Additionally, the desktop may also access the entire network.

Remote access tools (sometimes referred to as RATs) grant access to an organization's network, servers, drives, devices, and systems from a remote location. Although most are legitimate tools, there is the possibility some may be used for malicious purposes and can mislead an unaware user into installing malware, viruses, or dangerous bots and giving open access to their devices or networks.

• Cost-effective: Remote access tools give organizations the opportunity to run continuously for significantly less cost. They can help in reducing actual office costs, and equipment costs, to provide the ability to resolve technical issues faster.
  
  
• Global workplace: Remote access tools allow the flexibility to have approved access anywhere, at any time, using any device. The organization has full control over how end users access the network. This gives greater control and fluidity to how employees and other users access the information they need when they need it.
  
  
• Improved efficiency: Remote access tools improve the speed at which administrators and other tech personnel can respond to any situation quickly and efficiently. Tech specialists do not need to be on site and can for the most part make any changes or repairs to the network remotely. Additionally, as end users, (employees, students, clients, stakeholders, etc.) do not need to go to a physical location, most processes can be completed quickly and easily.

• User friendly: Many users who are accessing the network will not be tech-savvy experts. A remote access tool should be easy to use and simple to understand. Many end users may be logging in from very remote locations or after general business hours, and the entire access process should be very user-friendly. The easier and more simple it is to interact with the remote access control tool interface will greatly improve the overall productivity process and improve the end result.
  
  
• Device recognition: Although it may be optimal to have complete access using any device, depending on the type of organization, it is a good idea to consider a remote access tool that will allow discretion as to the type of device that can be used to access the network. In certain circumstances, any device will do. However, in other situations, such as a particular location or using a particular device, it may not be in the best interest of the organization to allow access. A good remote access tool will give administrators control to decide how the network should be accessed.
  
  
• High level of security: Any type of remote access possesses some amount of risk. A robust, secure remote access tool will provide various levels of security, granting administrators control over who can access which parts of the network, from what location they can access it, and which device users can use to gain access.
  
  
• Reporting: The tool will provide thorough reporting and analytics. Such topics will include: who is accessing the network, how users are accessing the network. which programs or applications they are accessing, when they are accessing and from which location, what type of devices are being used, etc. The analytics and reports can ensure that access to the network is only for the appropriate purpose and that no inappropriate or suspicious activity is taking place.
  
• No client-side responsibility: The remote access tool will keep all control and responsibility within the organization. There will be nothing for the end user to download or install. This keeps the end user happy and feeling secure; they do not have to tax their personal resources unnecessarily. It will also ensure that control and security remains within the organization and it will help to maintain the overall health, security, and safety of the network ecosystem.