"The feature that I have found the most valuable is its user interface."
"Deep Dive and Transaction Analysis Triage capability."
"The initial setup is straightforward."
"The features that I find most valuable are related to network monitoring."
"I have found Broadcom DX Application Performance Management to be scalable."
"JVM memory monitoring and connection pool monitoring are valuable features."
"The configuration and the manager tool are good features."
"I like that it gives you a wide range of data where you can see the application outage response from concurrent locations and the number of stalled jobs."
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"The real-user monitoring is mostly used to gauge the difference in performance for multitenant applications, This is so we can discern if there are any local network or client-facing issues when we do a comparison between each customer. It is quite important for us to be able to identify a client-side issue, as opposed to a feature managed problem, because we're essentially providing managed services of business applications."
"We can see issues that occur, sometimes before the clients do. Before we have client (or end user) calls for issues, we are able to start troubleshooting and even resolve those issues. We can quickly identify the root cause and impact of the issues as they occur, and this is very helpful for providing the best client experience."
"Technical support has always been quick to respond."
"With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
"They can make it easier to configure."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"The stability could be more reliable."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"The technical support is very poor."
"Technical support needs to be more responsive and address support tickets more quickly."
"It doesn't have a proper database, and the configuration is very difficult."
"Lacks some integration between all the tools."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"The usability is worse than it used to be."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."
"Dynatrace could be improved by having a fully functional applications and infrastructure monitoring feature. Their existing stack, which is SNMP-based, does not have full infrastructure monitoring, whereas if we compare it with other solutions like New Relic or Datadog, they have moved into infrastructure monitoring. The second improvement I would suggest is in regards to the cost. So far, Dynatrace is the most expensive APM that we sell, even compared to New Relic. I think they can improve a little bit in terms of the license pricing."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"It's not really user friendly. You need to go through a certain type of training."
"Dashboarding and having different templates available for more business reporting, or even other metrics, would be useful."
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Broadcom DX Application Performance Management is ranked 3rd in Container Monitoring with 10 reviews while Dynatrace is ranked 1st in Container Monitoring with 38 reviews. Broadcom DX Application Performance Management is rated 7.4, while Dynatrace is rated 8.8. The top reviewer of Broadcom DX Application Performance Management writes "Has high pricing, needs better stability and requires more reliable ML/AI". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Broadcom DX Application Performance Management is most compared with AppDynamics, New Relic APM, BMC TrueSight Operations Management, Micro Focus Voltage SiteScope and Splunk, whereas Dynatrace is most compared with Datadog, AppDynamics, Splunk, New Relic APM and Azure Monitor. See our Broadcom DX Application Performance Management vs. Dynatrace report.
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