We performed a comparison between BMC TrueSight Operations Management and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It is a stable solution."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The visibility that it provides is most valuable."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"This monitoring capability gives us the ability to measure the end-user experience."
"In my experience, Dynatrace is scalable."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"This solution has helped our organization on multiple occasions. The synthetic monitor came in particularly handy."
"Having OneAgent is the most valuable feature of Dyantrace, as well as the monitoring."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"The pricing could be better."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC TrueSight Operations Management could improve the reporting."
"For a new user of Dynatrace, the tool is not easy to understand, so this is an area for improvement. Before using it, you need to learn from an expert."
"They're doing vulnerability assessments of the application stack by using OneAgent. It's a never-ending story if you are trying to be sure your application is also secure."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"The solution could improve by allowing more dashboards customization. This would allow us to monitor the metric better."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"The user interface for the management functions is not particularly intuitive for even the most common features."
"The solution is a bit pricey."
"The reporting could be better."
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BMC TrueSight Operations Management is ranked 7th in AIOps with 13 reviews while Dynatrace is ranked 2nd in AIOps with 27 reviews. BMC TrueSight Operations Management is rated 8.0, while Dynatrace is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability". On the other hand, the top reviewer of Dynatrace writes "Good executive-level dashboards with powerful automation and AI capabilities, but the management interface could be more intuitive". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, ServiceNow IT Operations Management, Splunk Enterprise Security, Zabbix and Cisco Intersight, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our BMC TrueSight Operations Management vs. Dynatrace report.
See our list of best AIOps vendors and best Application Performance Management (APM) vendors.
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