We performed a comparison between BMC TrueSight Operations Management and Dynatrace based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace has a user-friendly interface, easy deployment, good scalability, AI capabilities for incident alert automation, and offers a Kubernetes module for topology visualization. Even though the solution is expensive compared to competitors, it provides good value for its cost and is a great choice for companies seeking a user-friendly and scalable solution.
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"We can verify uptimes as another source of keeping devices in compliance."
"The tool is flexible enough to be customized based on customer requirements."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The speed and problem resolution."
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"UEM (RUM): User Experience Management (real user monitoring) puts you in "user's seat" and gives you insight into how they experience the application. Often, this gives a totally different view than just watching the backend calls."
"In the AppMon, offering, currently, the most valuable feature is the PurePath analysis, being able to deep-dive into call chains."
"Dynatrace provides visibility into the application and its performance from the user to back-end services."
"The solution is amazing, it does well when you need to use it."
"The overall application monitoring ability to do alerts."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"It would be better if the initial setup and deployment were more straightforward."
"The pricing could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"BMC's online documentation is often incorrect or incomplete."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"There is still a bit of redundancy in Dynatrace."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"On the one hand we have Dynatrace, on the other hand, we have AppMon. We know Dynatrace is more powerful, with a lot of functions, but there are some core functions AppMon has that Dynatrace needs. Our main use is AppMon and we have not gone to Dynatrace because we don't have those specific functions that we need."
"We have had problems with our middle layer application implementation."
"Enterprise Synthetic of DC RUM can be made more robust."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"The new Dynatrace solution lacks test-automation integration inside the CI pipeline. I hope that will arrive soon."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
More BMC TrueSight Operations Management Pricing and Cost Advice →
BMC TrueSight Operations Management is ranked 9th in AIOps with 48 reviews while Dynatrace is ranked 2nd in AIOps with 340 reviews. BMC TrueSight Operations Management is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, ServiceNow IT Operations Management, Zabbix, New Relic and SolarWinds Server and Application Monitor, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our BMC TrueSight Operations Management vs. Dynatrace report.
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