We use it to follow up user experience data. It's all banking applications. For example, when you're viewing your account, you open up your mobile app and the click you do to view your account is measured in Dynatrace. It's stored and we are checking the timing at each moment.
We are also following up the timing differences between our different releases. When we have a new version release, we are already checking within our test environment to see what the impact of each change is before it goes to production. And we follow that up in production as well.
In addition, we are following up the availability of all our different systems.
And root cause analysis is also one of the main business cases.
So we have three main use cases:
- To follow up what's going on in production
- Proactively reacting to possible problems which could happen
- Getting insights into all our systems and seeing the correlation between these different systems and improving, in that way, our services to our end users.
We use the on-prem solution, but it's the same as the SaaS solution that they are offering. They have Dynatrace SaaS and Dynatrace Managed, and our is the Managed. Currently we're on version 181, but that changes every month.