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Devo vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Devo
Ranking in IT Operations Analytics
10th
Ranking in AIOps
19th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Log Management (44th), Security Information and Event Management (SIEM) (36th)
New Relic
Ranking in IT Operations Analytics
3rd
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of September 2025, in the IT Operations Analytics category, the mindshare of Devo is 4.9%, up from 4.7% compared to the previous year. The mindshare of New Relic is 14.2%, down from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic14.2%
Devo4.9%
Other80.9%
IT Operations Analytics
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Has cloud-first architecture with SIEM technology to run security operations
When it comes to scale, they're architected quite well. They handle some of the biggest customers globally, with significant throughput on their platform, managing thousands of customers. One of the most impressive aspects of Devo is its customer community. A large majority, over 80 percent of their customers, actively participate on a Devo-specific community page. They're contributing to product development and support, events, and user group information, helping each other out. This high level of engagement is rare and demonstrates both the loyalty of their customer base and the quality of their product. They offer a range of small, medium, and large options to cater to everyone. I sold Devo products while working with them, focusing on enterprise solutions. However, as a small reseller, my customers were typically smaller businesses. I rate the solution's scalability a nine out of ten.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"It centralizes security management within a business, functioning as a core system for a SOC."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The solution offers good documentation."
"It has prevented failures from occurring in our production environment."
"We are able to drill down and see what is going on in the system."
"New features are added often."
"The versatility of the solution is its most valuable feature."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The most valuable feature of the solution is its ability to execute queries and analyze the data."
"The most valuable features are the dashboards and tracing."
 

Cons

"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."
"They can improve their AI capabilities"
"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."
"The price is one problem with Devo."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"Technical support could be better."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"They should bring the pricing down to be more competitive."
"The price could improve."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
 

Pricing and Cost Advice

"The way Devo prices things is based on the amount of data, and I wish the tiers had more granularity. Maybe at this point they do, but when we first negotiated with them, there were only three or four tiers."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"Devo is a hosted or subscription-based solution, whereas before, we purchased QRadar, so we owned it and just had to pay a maintenance fee. We've encountered this with some other products, too, where we went over to subscription-based. Our thought process is that with subscription based, the provider hosts and maintains the tool, and it's offsite. That comes with some additional fees, but we were able to convince our upper management it was worth the price. We used to pay under 10k a year for maintenance, and now we're paying ten times that. It was a relatively tough sell to our management, but I wonder if we have a choice anymore; this is where the market is."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Pricing is based on the number of gigabytes of ingestion by volume, and it's on a 30-day average. If you go over one day, that's not a big deal as long as the average is what you expected it to be."
"I rate the pricing a four on a scale of one to ten, where one is cheap, and ten is expensive."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"I loved this product, but we can no longer afford it, so we dropped it."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The solution is less expensive than AppNeta."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"We're paying for the New Relic APM license annually."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
University
9%
Manufacturing Company
6%
Financial Services Firm
14%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise50
Large Enterprise60
 

Questions from the Community

What do you like most about Devo?
Devo has a really good website for creating custom configurations.
What is your experience regarding pricing and costs for Devo?
Compared to Splunk or SentinelOne, it is really expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with Devo?
They can improve their AI capabilities. If you look at some integrations like XDR or AI, which add to the platform to correlate situations in events, there are areas for enhancement. For instance, ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

United States Air Force, Rubrik, SentinelOne, Critical Start, NHL, Panda Security, Telefonica, CaixaBank, OpenText, IGT, OneMain Financial, SurveyMonkey, FanDuel, H&R Block, Ulta Beauty, Manulife, Moneylion, Chime Bank, Magna International, American Express Global Business Travel
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Devo vs. New Relic and other solutions. Updated: August 2025.
866,483 professionals have used our research since 2012.