We performed a comparison between Devo and New Relic based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scalability is one of Devo's strengths."
"The most powerful feature is the way the data is stored and extracted. The data is always stored in its original format and you can normalize the data after it has been stored."
"The most valuable feature is that it has native MSSP capabilities and maintains perfect data separation. It does all of that in a very easy-to-manage cloud-based solution."
"The strength of Devo is not only in that it is pretty intuitive, but it gives you the flexibility and creativity to merge feeds. The prime examples would be using the synthesis or union tables that give you phenomenal capabilities... The ability to use a synthesis or union table to combine all those feeds and make heads or tails of what's going on, and link it to go down a thread, is functionality that I hadn't seen before."
"Devo helps us to unlock the full power of our data because they have more than 450 parsers, which means that we can ingest pretty much any type of log data."
"The alerting is much better than I anticipated. We don't get as many alerts as I thought we would, but that nobody's fault, it's just the way it is."
"The most useful feature for us, because of some of the issues we had previously, was the simplicity of log integrations. It's much easier with this platform to integrate log sources that might not have standard logging and things like that."
"The querying and the log-retention capabilities are pretty powerful. Those provide some of the biggest value-add for us."
"The solution is scalable, and it is easy because all the documentation is available."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The most valuable features are the dashboards and tracing."
"New features are added often."
"The solution offers good documentation."
"The versatility of the solution is its most valuable feature."
"The most valuable feature is application monitoring."
"There are some issues from an availability and functionality standpoint, meaning the tool is somewhat slow. There were some slow response periods over the past six to nine months, though it has yet to impact us terribly as we are a relatively small shop. We've noticed it, however, so Devo could improve the responsiveness."
"Where Devo has room for improvement is the data ingestion and parsing. We tend to have to work with the Devo support team to bring on and ingest new sources of data."
"We only use the core functionality and one of the reasons for this is that their security operation center needs improvement."
"The overall performance of extraction could be a lot faster, but that's a common problem in this space in general. Also, the stock or default alerting and detecting options could definitely be broader and more all-encompassing. The fact that they're not is why we had to write all our own alerts."
"My opinion on the solution's technical support is not as great as it could be because of the issues I have faced regarding the service management element."
"An admin who is trying to audit user activity usually cannot go beyond a day in the UI. I would like to have access to pages and pages of that data, going back as far as the storage we have, so I could look at every command or search or deletion or anything that a user has run. As an admin, that would really help. Going back just a day in the UI is not going to help, and that means I have to find a different way to do that."
"Some of the documentation could be improved a little bit. A lot of times it doesn't go as deep into some of the critical issues you might run into. They've been really good to shore us up with support, but some of the documentation could be a little bit better."
"The biggest area with room for improvement in Devo is the Security Operations module that just isn't there yet. That goes back to building out how they're going to do content and larger correlation and aggregation of data across multiple things, as well as natively ingesting CTI to create rule sets."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"They should bring the pricing down to be more competitive."
"The solution needs to have staging."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"There were some settings we had issues with."
"The customization of the start and end time is kind of cool."
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
Devo is ranked 2nd in IT Operations Analytics with 9 reviews while New Relic is ranked 3rd in IT Operations Analytics with 34 reviews. Devo is rated 8.4, while New Relic is rated 8.2. The top reviewer of Devo writes "True multi-tenancy, flexible, responsive support, and offers real-time search capabilities". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Devo is most compared with Splunk Enterprise Security, Wazuh, Microsoft Sentinel, IBM Security QRadar and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Azure Monitor and Grafana. See our Devo vs. New Relic report.
See our list of best IT Operations Analytics vendors and best AIOps vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
