New Relic vs SolarWinds Server and Application Monitor comparison

You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Management (APM).
To learn more, read our detailed Application Performance Management (APM) Report (Updated: March 2023).
688,083 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem.""The solution is scalable, and it is easy because all the documentation is available.""The most valuable features are the dashboards and tracing.""The most valuable feature of New Relic is its ease of use.""The stability of New Relic APM is very good.""The simplicity of the dashboard is very good.""To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution.""The feature I found most valuable is being able to design my queries. It's easy to design a query."

More New Relic Pros →

"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time.""The component and cable monitoring are good. SolarWinds is more intuitive and user-friendly than AppDynamics. The AppDynamics console is more complex because it's a more feature-rich solution, so it's not easy for somebody to pick it up.""The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities.""The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best.""SolarWinds is a very stable platform compared to others on the market.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."

More SolarWinds Server and Application Monitor Pros →

"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.""The solution should include more detailed reports for SQL database requests.""The connectivity between legacy and newer cloud applications is not great.""Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow.""The solution only supports the cloud platform and not on-premises.""I haven't come across any features that are lacking.""New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better.""The price could improve."

More New Relic Cons →

"The stability, flexibility, and ease of use could be improved.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us.""SAM's software-defined network monitoring capability is also low and could be improved.""It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle.""SolarWinds Server and Application Monitor could improve the server monitoring and the web application monitoring features are not good. Microsoft SCOM has better server monitoring.""An additional feature that would improve this solution is the ability to complete root cause analysis."

More SolarWinds Server and Application Monitor Cons →

Pricing and Cost Advice
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

  • "Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
  • "I think SolarWinds' pricing is very decent compared to other competitors in the market."
  • "We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
  • "I would rate the pricing for this solution a three out of five."
  • More SolarWinds Server and Application Monitor Pricing and Cost Advice →

    Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
    688,083 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:I'm not aware of the exact licensing costs. My understanding is that it is affordable. I'd rate it four out of five. We likely py a yearly licensing fee. It's all-inclusive, and there are no extra… more »
    Top Answer:SolarWinds is a very stable platform compared to others on the market.
    Top Answer:I would rate the pricing for this solution a three out of five.
    Top Answer:In terms of the integrations and correlations, there is a huge opportunity to merge all of these tools into one in terms of analytics. This is a missed opportunities in the SolarWinds site compared to… more »
    Average Words per Review
    Average Words per Review
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    SolarWinds SAM
    Learn More

    Real, actionable insights into your stack

    Correlate issues across your stack. Debug and collaborate from your IDE. AI assistance at every step. All in one connected experience - not a maze of charts

    Troubleshoot infrastructure before. Not after.

    Find root cause faster. Correlate infrastructure health with performance and customer impact on one platform.

    Dashboards, alerts, and integrations all in one place

    Our Instant Observability quickstarts bundle everything you need to start monitoring like a pro right out of the box.

    Quickly integrate with hundreds of tools and open standards.

    Integrate easily with leading cloud providers. New Relic is committed to open standards, open instrumentation, and the open communities that support them.

    SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

    Learn more about New Relic
    Learn more about SolarWinds Server and Application Monitor
    Sample Customers
    Fairfax Media,, MercadoLibre, Veracode, Costa Coffee, Kiva, Alkami, Mondia Media,, Simplesurance,, ReachLocal, Lending Club,, Trainline
    Andr. L. Riis AS, NetSuite
    Top Industries
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Financial Services Firm17%
    Computer Software Company17%
    Financial Services Firm27%
    Construction Company18%
    Recruiting/Hr Firm9%
    Energy/Utilities Company9%
    Computer Software Company18%
    Educational Organization9%
    Financial Services Firm8%
    Company Size
    Small Business34%
    Midsize Enterprise30%
    Large Enterprise36%
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise68%
    Small Business35%
    Midsize Enterprise16%
    Large Enterprise48%
    Small Business18%
    Midsize Enterprise20%
    Large Enterprise62%
    Buyer's Guide
    Application Performance Management (APM)
    March 2023
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Management (APM). Updated: March 2023.
    688,083 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Management (APM) with 31 reviews while SolarWinds Server and Application Monitor is ranked 16th in Application Performance Management (APM) with 7 reviews. New Relic is rated 8.2, while SolarWinds Server and Application Monitor is rated 7.6. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "The component and cable monitoring features are good, but the interface is slow ". New Relic is most compared with Datadog, Dynatrace, Elastic Observability, Azure Monitor and Sentry, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Dynatrace, BMC TrueSight Operations Management and SCOM.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.