Centreon and New Relic both compete in the IT monitoring and application performance management space. While both have strengths, Centreon stands out for its infrastructure monitoring capabilities, and New Relic excels in providing deep application performance insights.
Features: Centreon offers a single view of infrastructure status and supports various plugin packs for customizable monitoring solutions. It provides expansive monitoring capabilities and robust reporting features, adding scalability and flexibility. New Relic specializes in real-time application performance monitoring, error tracing, and integrated dashboards. It offers comprehensive analytics that make it beneficial for developers and ops teams.
Room for Improvement: Centreon can enhance UI customization and expand cloud monitoring features, as well as improve service monitoring, API capabilities, and big data system alignment. New Relic should focus on refining its alerting mechanism, simplifying its UI, and enhancing data privacy features. Improving long-term data retention handling and error analysis would also be beneficial.
Ease of Deployment and Customer Service: Centreon is mostly deployed on-premises, offering deployment flexibility but requiring infrastructure investments. It has responsive technical support, albeit constrained to business hours. New Relic is mostly deployed in the public cloud, making setup easier but potentially raising data privacy concerns. Its customer service is known for being supportive and offering various deployment options.
Pricing and ROI: Centreon offers cost-effective open-source solutions with added licensing for premium features, appealing to smaller companies; however, costs may rise for larger enterprises. ROI is achieved through reduced monitoring expenses and faster problem resolution. New Relic, while a more costly option, provides a flexible payment structure based on data ingested. It offers significant ROI with its detailed insights and reduced troubleshooting time, but pricing considerations increase with enhanced usage.
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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