They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking.
New Relic offers valuable insights into application performance with support for plug-ins like RMQ and Redis. Integrated with PagerDuty, it simplifies alert management, while its responsive support eases integration. It excels in database bottleneck identification but struggles with guidance on statistics use and complex integration with tools like Kubernetes. The absence of an on-premises option and limited data retention are drawbacks, though its alerting and dashboarding features could be improved.