New Relic Pros review quotes

PT
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.
Rabindra Kumar Maharana - PeerSpot reviewer
Business Consultant at Laminaar Aviation
Nov 30, 2022
The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times.
PS
Director of Performance Testing at a tech services company with 201-500 employees
Nov 29, 2022
The solution offers good documentation.
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
734,678 professionals have used our research since 2012.
Devendra Tiwari - PeerSpot reviewer
Group Engineer Manager at Embibe
Nov 29, 2022
The simplicity of the dashboard is very good.
Iqbal Khowaja - PeerSpot reviewer
Chief Technology Officer at State of Hawaii
Dec 22, 2022
What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring.
Shuaib Gill - PeerSpot reviewer
Test Lead Architect at IBM
Oct 10, 2022
You don't have to go through a list of 500 servers.
Pradeep Ravichandran - PeerSpot reviewer
Solutions Architect at a financial services firm with 11-50 employees
Oct 26, 2022
The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful.
Sreenivasula Mukkamalla - PeerSpot reviewer
Sr.Engineer csit Quality Assurance at Verizon
Oct 7, 2022
To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution.
DM
Director at a tech vendor with 1,001-5,000 employees
Nov 2, 2022
One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up.
PT
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
It allows the restriction of privileges and control of users.

New Relic Cons review quotes

PT
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.
Rabindra Kumar Maharana - PeerSpot reviewer
Business Consultant at Laminaar Aviation
Nov 30, 2022
The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load.
PS
Director of Performance Testing at a tech services company with 201-500 employees
Nov 29, 2022
Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application.
Learn what your peers think about New Relic. Get advice and tips from experienced pros sharing their opinions. Updated: September 2023.
734,678 professionals have used our research since 2012.
Devendra Tiwari - PeerSpot reviewer
Group Engineer Manager at Embibe
Nov 29, 2022
It is very difficult to award the service level cycles at an endpoint level.
Iqbal Khowaja - PeerSpot reviewer
Chief Technology Officer at State of Hawaii
Dec 22, 2022
New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.
Shuaib Gill - PeerSpot reviewer
Test Lead Architect at IBM
Oct 10, 2022
The customization of the start and end time is kind of cool.
Pradeep Ravichandran - PeerSpot reviewer
Solutions Architect at a financial services firm with 11-50 employees
Oct 26, 2022
The connectivity between legacy and newer cloud applications is not great.
Sreenivasula Mukkamalla - PeerSpot reviewer
Sr.Engineer csit Quality Assurance at Verizon
Oct 7, 2022
Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great.
DM
Director at a tech vendor with 1,001-5,000 employees
Nov 2, 2022
I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment.
PT
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
The solution only supports the cloud platform and not on-premises.