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ITRS Geneos vs New Relic comparison

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Juniper Mist Premium Analytics

150 views|119 comparisons
ITRS Logo

ITRS Geneos

Read 9 ITRS Geneos reviews
7,759 views|4,344 comparisons
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New Relic

Read 32 New Relic reviews
25,893 views|19,123 comparisons
Comparison Buyer's Guide
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Buyer's Guide
ITRS Geneos vs. New Relic
May 2023
Executive Summary

We performed a comparison between ITRS Geneos and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. New Relic Report (Updated: May 2023).
Download the complete report
708,461 professionals have used our research since 2012.
Featured Review
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Anonymous User
The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability
Geneos provides near-real-time data if the underlying infrastructure is sufficient. The time to get a response depends on the kind of alert you... Read more →
Kashif Adhami
Easy-to-use, simple look and feel
New Relic is an APM tool, similar to Dynatrace or Datadog. It uses an agent to discover metrics based on browser, mobile, and custom matrices. We... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • "The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
  • "The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
  • "Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
  • "ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
  • "The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
  • "Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

    • More ITRS Geneos Pricing and Cost Advice →

  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."

    • More New Relic Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about ITRS Geneos?
    Top Answer:It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There… more »
    Read all 16 answers   →
    What is your experience regarding pricing and costs for ITRS Geneos?
    Top Answer:Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and… more »
    Read all 14 answers   →
    What needs improvement with ITRS Geneos?
    Top Answer:Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of… more »
    Read all 16 answers   →
    Any advice about APM solutions?
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Read all 5 answers   →
    What do you like most about New Relic?
    Top Answer:It allows the restriction of privileges and control of users.
    Read all 4 answers   →
    What needs improvement with New Relic?
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the… more »
    Read all 4 answers   →
    Comparisons
    Also Known As
    Geneos
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Juniper
    ITRS
    New Relic
    Overview

    The Juniper Mist Premium Analytics cloud service offers network visibility and business intelligence to drive your digital transformation journey. This service provides insights into your network and business operations while overcoming the complex challenges associated with the influx of big data from the multitude of networks and clients.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Offer
    Learn more about Juniper Mist Premium Analytics
    Learn More
    Learn more about ITRS Geneos
    Learn More
    Learn more about New Relic
    Learn More
    Sample Customers
    Information Not Available
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm13%
    Manufacturing Company10%
    Government8%
    REVIEWERS
    Financial Services Firm95%
    Computer Software Company3%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm70%
    Computer Software Company8%
    Comms Service Provider3%
    Non Profit2%
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization20%
    Financial Services Firm15%
    Computer Software Company14%
    Government5%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise5%
    Large Enterprise84%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise27%
    Large Enterprise57%
    Buyer's Guide
    ITRS Geneos vs. New Relic
    May 2023
    Free Report: ITRS Geneos vs. New Relic
    Find out what your peers are saying about ITRS Geneos vs. New Relic and other solutions. Updated: May 2023.
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    708,461 professionals have used our research since 2012.

    ITRS Geneos is ranked 10th in Application Performance Management (APM) with 9 reviews while New Relic is ranked 3rd in Application Performance Management (APM) with 32 reviews. ITRS Geneos is rated 8.2, while New Relic is rated 8.2. The top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". ITRS Geneos is most compared with Dynatrace, Splunk Enterprise Security, AppDynamics, Grafana and Nagios XI, whereas New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and Sentry. See our ITRS Geneos vs. New Relic report.

    See our list of best Application Performance Management (APM) vendors, best Network Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.