Icinga and New Relic are competing products in the IT monitoring sector. Based on data comparisons, New Relic has the upper hand in features due to its comprehensive suite of monitoring capabilities, even though Icinga stands out in pricing and customer support, appealing to budget-conscious buyers.
Features: Icinga offers an open-source model, providing flexibility for configuration, robust community support for enhancements, and openness for integrations with other tools. New Relic provides comprehensive application performance monitoring, analytic insights, and out-of-the-box integrations, making it suitable for enterprises needing detailed performance metrics.
Room for Improvement: Icinga could enhance its user interface, simplify configuration processes, and improve its documentation for easier onboarding. New Relic might consider offering more flexible pricing plans, expanding its open-source integrations, and optimizing resource utilization for smaller deployments.
Ease of Deployment and Customer Service: Icinga deployment requires technical expertise and may involve more setup time due to its customizable nature, while New Relic offers a streamlined deployment with excellent support, resulting in quicker setup and usability without deep customization.
Pricing and ROI: Icinga can be implemented at a low initial cost, benefiting companies seeking a cost-effective solution. New Relic's pricing is higher, aligning with its extensive features, which could drive significant ROI for organizations optimizing performance and efficiency across large infrastructures.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.8% |
| Icinga | 2.8% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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