New Relic and Cribl compete in the monitoring and data management category. New Relic seems to have an upper hand in terms of feature-rich application and server monitoring, while Cribl is more cost-effective and offers strong data handling capabilities.
Features: New Relic offers real-time performance statistics, error monitoring, and server behavior insights. It includes dashboards for detailed analysis and provides straightforward installation. Cribl focuses on data routing and transformation, featuring Cribl Stream and Cribl LogStream, tailored for advanced data handling and offering real-time data management flexibility.
Room for Improvement: New Relic faces privacy concerns and a complex alert system, with users needing more data control and Azure integration. Cribl requires improved documentation, more custom packs, and a more intuitive versioning system and browser functionality.
Ease of Deployment and Customer Service: New Relic excels in public cloud compatibility for easy deployment and has responsive customer service, although with accessibility issues outside the US. Cribl offers strong on-premises deployment and is praised for effective customer service, particularly in setup and support.
Pricing and ROI: New Relic is considered expensive for advanced features, providing good ROI through improved performance and troubleshooting time reduction. Cribl is more cost-effective, seen as reasonably priced compared to competitors like Splunk, appealing to budget-conscious organizations.
They had extensive expertise with the product and were able to facilitate everything we needed.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
Issues that could be solved quickly sometimes take longer because they go around in circles.
I don't need to talk to a Cribl engineer to connect a new log source.
Cribl is quite scalable, as we could add worker nodes as our data grows.
It is pretty scalable, just in terms of cost.
In deploying it into enterprise or production environments, it's quite reliable.
If the pipeline is down and we receive an alert that it's not sending information to the log collection platform for more than one or two hours, if we receive an alert, it would be great.
In terms of large datasets—whether they originated from network inputs, virtual machines, or cloud instances—ingesting the data into the destination was relatively easy.
Perhaps more flexibility in terms of metrics would be helpful.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
I don't think any other solution offers this much value at this price point.
The data reduction and preprocessing capabilities make Cribl really unique.
The community on Slack is excellent for solving questions and getting ideas.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Product | Market Share (%) |
---|---|
New Relic | 5.1% |
Cribl | 1.0% |
Other | 93.9% |
Company Size | Count |
---|---|
Small Business | 8 |
Midsize Enterprise | 4 |
Large Enterprise | 6 |
Company Size | Count |
---|---|
Small Business | 65 |
Midsize Enterprise | 49 |
Large Enterprise | 60 |
Cribl offers advanced data transformation and routing with features such as data reduction, plugin configurations, and log collection within a user-friendly framework supporting various deployments, significantly reducing data volumes and costs.
Cribl is designed to streamline data management, offering real-time data transformation and efficient log management. It supports seamless SIEM migration, enabling organizations to optimize costs associated with platforms like Splunk through data trimming. The capability to handle multiple data destinations and compression eases log control. With flexibility across on-prem, cloud, or hybrid environments, Cribl provides an adaptable interface that facilitates quick data model replication. While it significantly reduces data volumes, enhancing overall efficiency, there are areas for improvement, including compatibility with legacy systems and integration with enterprise products. Organizations can enhance their operational capabilities through certification opportunities and explore added functionalities tailored towards specific industry needs.
What are Cribl's most important features?Cribl sees extensive use in industries prioritizing efficient data management and cost optimization. Organizations leverage its capabilities to connect between different data sources, including cloud environments, improving both data handling and storage efficiency. Its customization options appeal to firms needing specific industry compliance and operational enhancements.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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