Nagios XI and New Relic compete in the monitoring tools category, with New Relic holding an edge due to its superior insights and ease of use, appealing to a broader range of users.
Features: Nagios XI is a highly customizable open-source tool that monitors a variety of metrics such as disk space and CPU utilization. It is favored in IT markets for its plugins and scripting flexibility. New Relic provides a more sophisticated solution with easy installation, detailed dashboards, and real-time alerts, making it ideal for server and application monitoring.
Room for Improvement: Nagios XI could enhance its interface, clustering support, automation, and standard plugin offerings for a more intuitive setup. New Relic should address data privacy concerns, its pricing model, and expand integrations while improving real-time troubleshooting and historical data retention features.
Ease of Deployment and Customer Service: Nagios XI is preferred for on-premises deployments with strong community support, whereas New Relic excels in public cloud environments and offers professional technical support despite facing data privacy challenges.
Pricing and ROI: Nagios XI offers a free community edition along with affordable paid versions, offering good ROI with rapid deployment and low initial costs. New Relic, while being more expensive, provides significant productivity gains thanks to its powerful data insight capabilities.
Issues that could be solved quickly sometimes take longer because they go around in circles.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
It is very stable.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.9% |
| Nagios XI | 3.1% |
| Other | 95.0% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 17 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 50 |
| Large Enterprise | 60 |
Nagios XI provides monitoring of all mission-critical infrastructure components, including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Third-party add-ons provide tools for monitoring virtually all in-house and external applications, services, and systems.
Nagios XI uses a powerful Core 4 monitoring engine that provides users with the highest levels of server monitoring performance. This high degree of performance enables nearly limitless scalability and monitoring powers.
With Nagios XI, stakeholders can check up on their infrastructure status using the role-based web interface. Sophisticated dashboards enable access to monitoring information and third-party data. Administrators can easily set up permissions so users can only access the infrastructure they are authorized to view.
Nagios XI Benefits and Features
Some of the benefits and top features of using Nagios XI include:
Reviews from Real Users
Nagios XI stands out among its competitors for a number of reasons. Several major ones are its integration options and monitoring abilities, as well as its alerting features.
David P., a senior DevOps engineer at EML Payments Ltd, writes, “We use Nagios as a network discovery tool. We use Nagios to maintain our uptime statistics and to monitor our services. It has allowed us to be much more sophisticated in our monitoring and alerting.”
An IT-OSS manager at a comms service provider notes, “Nagios XI has a custom API feature, and we can expose custom APIs for our integration. This is a great feature.”
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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