ScienceLogic Reviews

Name: ScienceLogic
Brand: ScienceLogic
Rating: 4.3 (45 reviews)

Vendor: ScienceLogic

4.3 out of 5

45 reviews
93% willing to recommend

1,858 followers

Start review

What is ScienceLogic?

ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.

Get the ScienceLogic Buyer's Guide and find out what your peers are saying about ScienceLogic, Datadog, Zabbix and more!

ScienceLogic is the #1 ranked solution in top Unified Communications Monitoring solutions, #7 ranked solution in top Event Monitoring solutions, #7 ranked solution in top IT Operations Analytics solutions, #7 ranked solution in top AIOps solutions, #12 ranked solution in top Server Monitoring solutions, #19 ranked solution in top Cloud Monitoring Software, #24 ranked solution in Infrastructure Monitoring tools, and #27 ranked solution in best Network Monitoring Tools. PeerSpot users give ScienceLogic an average rating of 8.6 out of 10. ScienceLogic is most commonly compared to Datadog: ScienceLogic vs Datadog. ScienceLogic is popular among the large enterprise segment, accounting for 72% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Helped 849,686 peers since 2012

Featured ScienceLogic reviews

Michael Wenn

CEO / Co-Founder at Aiops ltd

There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Read full review

GauravSingh4

CEO at Parker Digital

They need a little more self-service. Some of the places where there's still a dependency on defense logic. If those could be eliminated, that would be ideal. They've done a fantastic job eliminating a lot of those dependencies and there's a lot of self-service. However, some of the areas where we could have it connect to, for example, Splunk or ServiceNow, in a self-care version versus having to go back to their engineers, that's an area where they could do a little more. There are still a lot of engineers who get involved versus if it's a little more API-driven and self-served dashboard connections. Doing it the other way would just make life easier for users.

Read full review

Siva Jp

Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech

ScienceLogic ( /products/sciencelogic-reviews ) is a Python-coded tool that allows me to create customized monitoring enablement. It offers a discovery and CMDB ( /categories/configuration-management-databases ) sync feature, ease of integration with the service management system, and particularly excels at building business service mapping. Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.

Read full review

ScienceLogic mindshare

Product category:

As of May 2025, the mindshare of ScienceLogic in the IT Infrastructure Monitoring category stands at 1.8%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Infrastructure Monitoring

PeerResearch reports based on ScienceLogic reviews

Type	Title	Date
Category	IT Infrastructure Monitoring	Apr 30, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 30, 2025	Download
Comparison	ScienceLogic vs Zabbix	Apr 30, 2025	Download
Comparison	ScienceLogic vs Datadog	Apr 30, 2025	Download
Comparison	ScienceLogic vs Auvik Network Management (ANM)	Apr 30, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	5.7%	97%	188 interviews Add to research
Zabbix	4.2	13.4%	95%	106 interviews Add to research

Valuable Features

ScienceLogic is praised for its customizable dashboards, strong multi-tenancy from the ground up, dynamic apps tailored to client needs, and powerful event management capabilities. Its integration options with third-party tools and support for diverse infrastructures, including AWS, enhance its flexibility. Additionally, agentless monitoring, built-in automation, and customizable monitoring templates highlight its efficiency and scalability. Users value the platform's ability to simplify network and server monitoring, providing real-time visibility and comprehensive insights.

"ScienceLogic's custom enablement, which I can achieve as a Python developer, is unique."
"I recommend ScienceLogic to other users."
"A major benefit is eliminating visibility gaps, which motivates me to consolidate tools."

Room for Improvement

ScienceLogic requires enhancements in its user interface to reduce complexity and improve usability. Reporting and API integration need upgrades, with additional focus on network and SNMP processing. There is a call for better knowledge resources, video expansion, and more intuitive setup for monitoring. Proactive notifications, PowerPack integration, and automation features should be enriched. Addressing installation speed, user management granularity, and resource allocation for AI development are also significant needs.

"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"If I were a small to medium business, I probably wouldn't choose this provider. It is a heavily configurable, heavyweight, and scalable IT solution for IT infrastructure monitoring."

ROI

Many users find ScienceLogic valuable, noting improved issue resolution and proactive problem identification. Although exact ROI numbers vary, it often yields a positive financial return. Users appreciate ScienceLogic's role in reducing incident impact and effort needed. Some highlight its importance for maintaining competitiveness and efficiency. For larger enterprises, it generally meets expectations, while improvements in visibility and incident management are commonly reported over time. Some businesses notice significant time and cost savings.

Pricing

ScienceLogic offers flexible pricing that can escalate with the number of devices and tiers used. Initial investments can be substantial, starting at $25K with additional costs for scaling. Licensing is device-based and tier-dependent, impacting costs significantly. While described as expensive, many customers find the features and expandability justify the price. The solution is suitable for enterprises with subscription and capital purchase models, allowing for a mix of licensing options to fit diverse organizational needs.

"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."

Popular Use Cases

ScienceLogic is primarily utilized for monitoring infrastructure, both on-premise and cloud. Organizations deploy it to monitor servers, networks, applications, and specific services. It provides granular discovery, network device monitoring, and integration with CMDB and ticketing systems. Many use it alongside other tools for infrastructure, cloud monitoring, and incident automation. ScienceLogic is adaptable for large enterprise environments, supporting diverse deployment needs such as IBM Cloud, AWS, Azure, and Google Cloud.

Service and Support

Customers find ScienceLogic's service exceptional, flexible, and knowledgeable. The team effectively assists with troubleshooting, offering prompt responses and personalized support. Professional and technical services are praised, though some note improvement areas, such as reducing response delays. Advanced support teams receive high ratings, often exceeding expectations. Users appreciate the commitment during challenging issues, while recognising occasional inadequacies in Skylar support. ScienceLogic's dynamic support framework is appreciated by long-term partners, underscoring their dedication to addressing complex inquiries efficiently.

Deployment

Many users found ScienceLogic's initial setup straightforward, especially with assistance from knowledgeable architects or technicians. Some experienced minor complexities with HA or DR deployments but support was readily available. While the deployment time varied based on infrastructure and scale, larger environments required more time and expertise. Some needed professional training or additional resources for complex setups, but generally, the installation was manageable and effective with cloud deployments offering easier integration.

Scalability

ScienceLogic exhibits excellent scalability for enterprise needs, supporting thousands of devices globally. It handles significant data loads, though hardware constraints can affect performance. Users experience ease in scaling, with customizable options for expanding infrastructure. Challenges include user onboarding and managing complex environments, yet adhering to guidelines ensures effective scaling. The system supports a broad range of deployments, providing robust solutions for large-scale monitoring while requiring substantial resources, like CPU and memory.

Stability

ScienceLogic is reported as generally stable, with few encountering significant issues. Some experienced minor problems during upgrades or hardware-related incidents, but these were quickly resolved. Users noted that ScienceLogic scales well, even in large environments, and performs reliably. Occasional database or configuration challenges were mentioned but didn't impact overall stability. A few mentioned isolated bugs, potentially routine maintenance, rather than stability concerns, with ratings typically ranging from six to nine out of ten.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ScienceLogic Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

12%

Manufacturing Company

Government

Insurance Company

Energy/Utilities Company

Healthcare Company

Comms Service Provider

University

Real Estate/Law Firm

Consumer Goods Company

Media Company

Educational Organization

Non Profit

Construction Company

Hospitality Company

Legal Firm

Retailer

Transportation Company

Performing Arts

Recreational Facilities/Services Company

Logistics Company

Outsourcing Company

Wholesaler/Distributor

Pharma/Biotech Company

Marketing Services Firm

Recruiting/Hr Firm

Leisure / Travel Company

Compare ScienceLogic with alternative products

Learn more about ScienceLogic

Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.

What are ScienceLogic's most important features?

Agentless Configuration: Ensures easy deployment without the need for agents.
Third-Party Integration: Seamlessly integrates with various tools.
Dynamic Component Mapping: Offers real-time relationship and dependency mapping.
Flexible Graphs: Allows custom visual representation of data.
Role-Based Access: Provides tiered access for different user roles.
Infrastructure and Event Management: Efficiently monitors hybrid environments.

What benefits and ROI should users look for?

Scalability: Handles environments of all sizes efficiently.
AI and Machine Learning: Enhances automation and incident management.
Ease of Deployment: Streamlines initial setup and reduces time to value.
Customization: Custom dashboards and reports cater to specific needs.
Comprehensive Support: Access to excellent support services.

ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.

ScienceLogic customers

Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell