New Relic and OpsRamp offer comprehensive monitoring and management solutions. New Relic has the upper hand due to its broader feature set, although OpsRamp is favored for ease of deployment and customer service.
Features: New Relic users value the platform's extensive monitoring capabilities, actionable insights, and integration options. OpsRamp users appreciate its unified dashboard, automation features, and multi-cloud support.
Room for Improvement: New Relic users suggest improving data visualization, reducing complexity in setup, and better user documentation. OpsRamp users seek better documentation, enhanced mobile access, and more intuitive user interface.
Ease of Deployment and Customer Service: New Relic is praised for its straightforward deployment process but requires extensive configuration to optimize performance. OpsRamp has an efficient deployment process and is highly rated for responsive customer service.
Pricing and ROI: New Relic is perceived as expensive but users feel the ROI is justified by its features. OpsRamp offers better value for cost with quicker ROI due to faster deployment and effective support. OpsRamp’s pricing is more appealing to cost-sensitive users.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Having a dedicated firefighter team for each MSP would be beneficial.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
Technical support should be improved.
it does not strike me as expensive, and the licensing model is clear enough.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.
OpsRamp Features
OpsRamp has many valuable key features. Some of the most useful ones include:
OpsRamp Benefits
There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
