We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The initial setup is straightforward. It is easy to track and easy to follow."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The simplicity of the dashboard is very good."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It offers helpful user metrics so we can learn more about the user experience."
"The solution is scalable, and it is easy because all the documentation is available."
"The solution offers good documentation."
"Its initial setup process is relatively straightforward."
"It's a great visibility tool for the developer team."
"The most valuable feature we have found with Sentry is the security that it provides."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry breaks everything down in real time."
"Great for capturing application performance metrics and error logs."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"The solution is user-friendly."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution should include more detailed reports for SQL database requests."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"There were some settings we had issues with."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The price could be lowered."
"I would like to see a role registration feature added."
"The settings for an administrator are complex."
"Lacks user metric tracking and the ability to create more dashboards."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"I would like to have alert policies and alert conditions enhanced in the next release."
"To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews while Sentry is ranked 13th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.2, while Sentry is rated 8.4. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Sentry writes "A stable alert management application with straightforward and neat documentation". New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and Grafana, whereas Sentry is most compared with Datadog, Azure Monitor, Elastic Observability, Grafana and Prometheus. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
