You must select at least 2 products to compare!
New Relic Logo
25,046 views|19,375 comparisons
Sentry Logo
6,230 views|5,440 comparisons
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic's setup is easy, requiring minimal browser configuration, and is handled by professional services or IT/DevOps teams. Sentry's setup is more challenging, varying depending on the version and user expertise, and requires assistance from CyberArk from a system administrator standpoint.
  • Features: New Relic focuses on in-depth application information, scalability, and accurate alert mechanisms. It also has a straightforward pricing model and user-friendly interface. On the other hand, Sentry provides error management, integration with various tools, and real-time breakdown of information. It captures application performance metrics and identifies faulty lines or triggered errors.
  • Pricing: New Relic has a monthly or yearly license with extra fees for features and data ingestion. Opinions on its pricing vary. Sentry has a free plan for early stages and paid plans for when the project goes live. The open source version has a lot of features and users can customize dashboards before considering the paid version. Though the license is expensive, it is considered worth it.
  • Service and Support: New Relic's customer service has mixed reviews, with varying levels of responsiveness and knowledge. However, their documentation is generally well-regarded. While Sentry's customer service hasn't been used much, their community support and documentation are considered helpful.
  • ROI: New Relic and Sentry have different outcomes in terms of ROI. While the former has received mixed reviews, with some users unsure of its positive impact, the latter has proven to yield positive returns for investors.

Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive. 

To learn more, read our detailed New Relic vs. Sentry Report (Updated: September 2023).
733,828 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The initial setup is straightforward. It is easy to track and easy to follow.""It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""The simplicity of the dashboard is very good.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""The feature I found most valuable is being able to design my queries. It's easy to design a query.""It offers helpful user metrics so we can learn more about the user experience.""The solution is scalable, and it is easy because all the documentation is available.""The solution offers good documentation."

More New Relic Pros →

"Its initial setup process is relatively straightforward.""It's a great visibility tool for the developer team.""The most valuable feature we have found with Sentry is the security that it provides.""Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat.""Sentry breaks everything down in real time.""Great for capturing application performance metrics and error logs.""The most valuable feature is the ability to create and assign rules and give access to particular users.""The solution is user-friendly."

More Sentry Pros →

"It is a serious tool and requires a lot of time invested in order to understand how it works.""Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes.""Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow.""One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability.""The solution should include more detailed reports for SQL database requests.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly.""There were some settings we had issues with.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."

More New Relic Cons →

"The price could be lowered.""I would like to see a role registration feature added.""The settings for an administrator are complex.""Lacks user metric tracking and the ability to create more dashboards.""We cannot restrict particular columns on particular data. It would be helpful if that feature was improved.""It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved.""I would like to have alert policies and alert conditions enhanced in the next release.""To deal with its shortcomings, Sentry needs to continuously improve in areas like the user interface and documentation, apart from its other features."

More Sentry Cons →

Pricing and Cost Advice
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

  • "I am currently using a self-hosted open version."
  • "We are currently paying through Cloudera for the Sentry service."
  • More Sentry Pricing and Cost Advice →

    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    733,828 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Top Answer:Sentry breaks everything down in real time.
    Top Answer:I don't really think Sentry's that expensive because there's a lot in the open-source version. Once you fine-tune dashboards and things like that, is when you start thinking about moving to the paid… more »
    Top Answer:It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved.
    Average Words per Review
    Average Words per Review
    Datadog logo
    Compared 14% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Elastic Observability logo
    Compared 12% of the time.
    Grafana logo
    Compared 10% of the time.
    Prometheus logo
    Compared 8% of the time.
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Video Not Available

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sentry’s real-time error tracking gives you insight into production deployments and information to reproduce and fix crashes.

    Learn more about New Relic
    Learn more about Sentry
    Sample Customers
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Dropbox, Airbnb, Stripe, Uber
    Top Industries
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Computer Software Company19%
    Comms Service Provider9%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    Small Business35%
    Midsize Enterprise29%
    Large Enterprise35%
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Small Business78%
    Large Enterprise22%
    Small Business32%
    Midsize Enterprise16%
    Large Enterprise51%
    Buyer's Guide
    New Relic vs. Sentry
    September 2023
    Find out what your peers are saying about New Relic vs. Sentry and other solutions. Updated: September 2023.
    733,828 professionals have used our research since 2012.

    New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 33 reviews while Sentry is ranked 13th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.2, while Sentry is rated 8.4. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Sentry writes "A stable alert management application with straightforward and neat documentation". New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and Grafana, whereas Sentry is most compared with Datadog, Azure Monitor, Elastic Observability, Grafana and Prometheus. See our New Relic vs. Sentry report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.