Try our new research platform with insights from 80,000+ expert users

New Relic vs VMware Aria Operations for Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Ranking in IT Infrastructure Monitoring
8th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (10th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (4th)
VMware Aria Operations for ...
Ranking in Application Performance Monitoring (APM) and Observability
18th
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
14th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
Container Monitoring (5th)
 

Mindshare comparison

As of September 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 5.4%, down from 8.7% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.8%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
New Relic5.4%
VMware Aria Operations for Applications1.8%
Other92.8%
Cloud Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
ToniLindberg - PeerSpot reviewer
Troubleshooting capabilities have improved application monitoring and support engagement
I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable and scalable."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The solution offers good documentation."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"People are very pleased with the implementation."
"It has a familiar interface, which makes it easy to get started."
"The features I find most valuable is the querying and alerting capabilities."
"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."
"No issues with stability."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"The stability of Aria Operations for Applications has improved significantly over the years."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
 

Cons

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The price could improve."
"Email alert customization is limited."
"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."
"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."
"The solution could be expensive, which might be a limiting factor."
"The solution could be expensive, which might be a limiting factor."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"The main problem I have is that the license cost is very high."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
 

Pricing and Cost Advice

"The pricing and licensing are too high."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"This is an expensive product."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Cost is significant with a lot of extras."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"I would rate the pricing as three out of five."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise49
Large Enterprise60
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...
What needs improvement with VMware Tanzu Observability by Wavefront?
The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including priva...
What is your primary use case for VMware Tanzu Observability by Wavefront?
I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.