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New Relic vs VMware Aria Operations for Applications comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in IT Infrastructure Monitoring
12th
Ranking in Cloud Monitoring Software
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (18th), IT Operations Analytics (3rd), Mobile APM (3rd), AIOps (5th)
VMware Aria Operations for ...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Ranking in IT Infrastructure Monitoring
31st
Ranking in Cloud Monitoring Software
23rd
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
Container Monitoring (6th)
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of New Relic is 5.8%, down from 9.1% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.
ToniLindberg - PeerSpot reviewer
Troubleshooting capabilities have improved application monitoring and support engagement
I can see what happens end to end, which is pretty beneficial. The solution has troubleshooting capabilities, providing a direct connection to knowledge base articles from VMware Broadcom. When I encounter an error, I can search directly within the system to see what solutions have been employed by others. It has a familiar interface, which makes it easy to get started.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The VPN is one of the solution's most valuable features for us."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"Working with the solution is very easy. It's user-friendly."
"It has helped us maintain a much higher uptime than we had previously."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The features I find most valuable is the querying and alerting capabilities."
"The solution provides single-console management for multiple VMware environments and cloud integrations, whether hybrid, private, or public cloud."
"The stability of Aria Operations for Applications has improved significantly over the years."
"It significantly improves application performance management by offering recommendations for resource allocation to avoid wastage or overcommitment."
"It has a familiar interface, which makes it easy to get started."
"People are very pleased with the implementation."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
 

Cons

"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"It is very difficult to award the service level cycles at an endpoint level."
"The solution needs to have staging."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"In the next release, I'd like to see a better pricing structure."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"It would help customers if there were an on-premises version available."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."
"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"The solution could be expensive, which might be a limiting factor."
"VMware technical support has declined since the Broadcom acquisition. Previously, they were more focused on issue resolution, but now they prioritize licensing verification before providing support."
"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The main problem I have is that the license cost is very high."
 

Pricing and Cost Advice

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"Cost is significant with a lot of extras."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"The solution is less expensive than AppNeta."
"Comparatively, the pricing is expensive."
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
"I would rate the pricing as three out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The cost of VMware Aria Operations for Applications is fair and reasonable compared to what we receive in support and packages from VMware.
What needs improvement with VMware Tanzu Observability by Wavefront?
I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases.
What is your primary use case for VMware Tanzu Observability by Wavefront?
Our primary use case for VMware Aria Operations for Applications is to enhance application monitoring tasks, allowing us to set up alerts for different components and send them via SMTP to a team d...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Find out what your peers are saying about New Relic vs. VMware Aria Operations for Applications and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.