We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.
"It's a service from Microsoft, so it will scale."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"I am impressed by the reporting on the average eight ports that we get from this solution."
"We like this searchability and availability of the data."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"The initial setup is straightforward."
"The most valuable feature is that it ensures our servers are up."
"For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited."
"We are able to drill down and see what is going on in the system."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The most valuable features are the dashboards and tracing."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"It allows the restriction of privileges and control of users."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The most valuable feature is application monitoring."
"End-user Synthetics and monitoring are very good."
"This solution has fewer features than some of its competitors, so adding more features to it would make it better."
"Currently, it seems it's complicated to get the correct information in terms of what to do and how things work."
"The troubleshooting logs need improvement. There should be some improvement there. I have a hard time finding the right logs at the right times whenever there is an issue occurring."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"If it is configured incorrectly, you can end up with a huge bill."
"Automation related to gathering metrics from more applications could be improved."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"The solution should have cross-connection or cross-communication between tech partners."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution must provide better support for Azure Web Apps service."
"The solution only supports the cloud platform and not on-premises."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution needs to have staging."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Elastic Observability, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Sentry. See our Azure Monitor vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.