Azure Monitor vs New Relic comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users found Azure Monitor easy to set up, others found it to be complex and tedious. On the other hand, New Relic's setup is generally considered to be straightforward and simple. Some users even mentioned that it could be accomplished with just a few commands in PowerShell or batch.
  • Features: Azure Monitor is highly customizable and offers log analysis and reporting. It also integrates well with Microsoft technologies. New Relic, on the other hand, provides in-depth application information and traceability. Its pricing is straightforward and it has a simple user interface. Both options have versatile features that can benefit users.
  • Pricing: Azure Monitor charges based on log file sizing and is pay-as-you-go, while New Relic charges for a monthly or yearly license with additional fees for extra features or data ingestion. Some users find Azure Monitor to be more affordable, while others find New Relic to be more reasonable. However, pricing is a potential drawback for both solutions.
  • Service and Support: The quality of customer service provided by Azure Monitor and New Relic is inconsistent among users. Some have found the support to be responsive and helpful, while others have had negative experiences. Similarly, opinions on New Relic's support vary, with some considering it very good and others suggesting room for improvement in terms of speed and accuracy.
  • ROI: Some users have found that Azure Monitor's affordability has resulted in a positive return on investment. The platform's ease of deployment has also led to increased visibility. On the other hand, some users have had a less favorable experience with Azure Monitor. New Relic APM has also been credited with providing a favorable ROI for some users, although there are mixed opinions. One user highlighted the significance of having an APM and the resulting ROI.

Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.

To learn more, read our detailed Azure Monitor vs. New Relic Report (Updated: September 2023).
735,226 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation.""Azure Monitor gives us the observability to check everything that we have in the cloud.""Recently, they have improved their integration with other resources, so we get even more robust data.""Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""Technical support is good and helpful...The initial setup is easy.""The solution very easily integrates with Azure services and in one click you can monitor your resource.""Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."

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"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem.""The solution offers good documentation.""The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The most valuable feature of New Relic is its ease of use.""The pricing is pretty good.""It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."

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"The solution's monitoring feature has limitations for analyzing multiple metrics.""This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation.""It's really complex to retrieve or query the logs in Azure Monitor.""The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions.""We encounter some difficulties in monitoring the operating system on its own.""Azure Monitor's integration with applications could be improved.""It might not have all of the capabilities we will need.""Lacks information including details related to where problems lie."

More Azure Monitor Cons →

"I haven't come across any features that are lacking.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""The solution needs to have staging.""Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow.""New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better.""Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes.""Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application.""One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."

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Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • "I would rate Azure Monitor a two out of five for affordability."
  • "The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
  • More Azure Monitor Pricing and Cost Advice →

  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    735,226 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything… more »
    Top Answer:I have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Average Words per Review
    Average Words per Review
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More

    Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure. 

    With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts. 

    Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.  

    Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility. 

    Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Learn more about Azure Monitor
    Learn more about New Relic
    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    Computer Software Company33%
    Financial Services Firm14%
    Comms Service Provider14%
    Computer Software Company16%
    Financial Services Firm12%
    Insurance Company7%
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    Small Business37%
    Midsize Enterprise12%
    Large Enterprise51%
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Small Business35%
    Midsize Enterprise29%
    Large Enterprise35%
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Azure Monitor vs. New Relic
    September 2023
    Find out what your peers are saying about Azure Monitor vs. New Relic and other solutions. Updated: September 2023.
    735,226 professionals have used our research since 2012.

    Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 30 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 34 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Azure Monitor is most compared with Datadog, Splunk Enterprise Security, Dynatrace, Prometheus and Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Sentry and Grafana. See our Azure Monitor vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.