Azure Monitor vs New Relic comparison

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20,338 views|16,995 comparisons
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25,893 views|19,123 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Azure Monitor vs. New Relic Report (Updated: May 2023).
708,544 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution.""Provides an overview and high-level information.""Technical support is helpful.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited.""It has good troubleshooting features.""The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution."

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"The solution offers good documentation.""The most valuable feature of New Relic is its ease of use.""The versatility of the solution is its most valuable feature.""The most valuable feature is application monitoring.""One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up.""The monitoring so far has been good and we are happy with it.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The best feature of New Relic is its simple look and feel, making it easier to use than other tools."

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Cons
"The monitoring of Kubernetes clusters needs improvement to be on par with competitors.""The default interface should be improved.""The scalability could be improved as there are some limitations.""The solution should have cross-connection or cross-communication between tech partners.""Lacks information including details related to where problems lie.""The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system.""The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions.""We encounter some difficulties in monitoring the operating system on its own."

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"They should bring the pricing down to be more competitive.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""The browser isn't exactly reliable.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow.""The customization of the start and end time is kind of cool.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."

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Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • "I would rate Azure Monitor a two out of five for affordability."
  • "The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
  • More Azure Monitor Pricing and Cost Advice →

  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and… more »
    Top Answer:In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to… more »
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    20,338
    Comparisons
    16,995
    Reviews
    25
    Average Words per Review
    558
    Rating
    7.6
    Views
    25,893
    Comparisons
    19,123
    Reviews
    32
    Average Words per Review
    526
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Offer
    Learn more about Azure Monitor
    Learn more about New Relic
    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    REVIEWERS
    Computer Software Company35%
    Financial Services Firm18%
    Comms Service Provider18%
    Government12%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Government8%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization20%
    Financial Services Firm15%
    Computer Software Company14%
    Government5%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise27%
    Large Enterprise57%
    Buyer's Guide
    Azure Monitor vs. New Relic
    May 2023
    Find out what your peers are saying about Azure Monitor vs. New Relic and other solutions. Updated: May 2023.
    708,544 professionals have used our research since 2012.

    Azure Monitor is ranked 4th in Application Performance Management (APM) with 25 reviews while New Relic is ranked 3rd in Application Performance Management (APM) with 32 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Azure Monitor is most compared with Datadog, Splunk Enterprise Security, Dynatrace, Prometheus and Sentry, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Sentry and Splunk Enterprise Security. See our Azure Monitor vs. New Relic report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.