We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.
"One of the most useful aspects of this solution is the out-of-the-box functionality on all areas, especially on Application Insights, zero instrumentation, and artificial intelligence for event correlation."
"Azure Monitor gives us the observability to check everything that we have in the cloud."
"Recently, they have improved their integration with other resources, so we get even more robust data."
"Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"Technical support is good and helpful...The initial setup is easy."
"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The solution offers good documentation."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The most valuable feature of New Relic is its ease of use."
"The pricing is pretty good."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"This solution could be improved with more out-of-the-box functionalities and artificial intelligence to complete event correlation."
"It's really complex to retrieve or query the logs in Azure Monitor."
"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
"We encounter some difficulties in monitoring the operating system on its own."
"Azure Monitor's integration with applications could be improved."
"It might not have all of the capabilities we will need."
"Lacks information including details related to where problems lie."
"I haven't come across any features that are lacking."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The solution needs to have staging."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 30 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 34 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.2. The top reviewer of Azure Monitor writes "Helps us test the performance and efficiency of cloud applications; good log analysis". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Azure Monitor is most compared with Datadog, Splunk Enterprise Security, Dynatrace, Prometheus and Grafana, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Sentry and Grafana. See our Azure Monitor vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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