Meraki Dashboard Reviews

Name: Meraki Dashboard
Brand: Cisco
Rating: 4.3 (56 reviews)

Vendor: Cisco

4.3 out of 5

56 reviews
98% willing to recommend

273 followers

What is Meraki Dashboard?

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

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Meraki Dashboard is the #19 ranked solution in best Network Monitoring Tools. PeerSpot users give Meraki Dashboard an average rating of 8.6 out of 10. Meraki Dashboard is most commonly compared to Zabbix: Meraki Dashboard vs Zabbix. Meraki Dashboard is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Helped 856,873 peers since 2012

Featured Meraki Dashboard reviews

Bilal-Ahmed

IT Manager at Fawaz

The support is on time. If we require any support, for example, when our devices malfunction, we get immediate replacements. It's not a problem. The hardware support is available, and if Meraki itself fails, we receive an immediate replacement solution. If there are any bugs or concerns raised, we get immediate support from Meraki. It's not a problem.

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Md Masud Parvez

Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees

We are using Meraki Dashboard for network infrastructure management. We have integrated it with Cisco devices such as Cisco HyperFlex systems and Cisco servers. Our entire Wi-Fi solution is using Cisco products Meraki Dashboard has provided us with a centralized solution for network management,…

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MarcXApilado

Network Solution Architect at Amadeus

What I love most about the Meraki Dashboard are its user-friendly features. Configuring wireless networks is a breeze, and troubleshooting is made easy with insights into RF parameters and roaming issues. The simplicity of the dashboard makes configuration a quick task, and the ability to perform packet captures is a game-changer for in-depth troubleshooting. Overall, it is a go-to solution for efficiently managing and monitoring our network.

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Meraki Dashboard mindshare

As of June 2025, the mindshare of Meraki Dashboard in the Network Monitoring Software category stands at 1.3%, down from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerResearch reports based on Meraki Dashboard reviews

Type	Title	Date
Category	Network Monitoring Software	Jun 15, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 15, 2025	Download
Comparison	Meraki Dashboard vs Zabbix	Jun 15, 2025	Download
Comparison	Meraki Dashboard vs Auvik Network Management (ANM)	Jun 15, 2025	Download
Comparison	Meraki Dashboard vs SolarWinds NPM	Jun 15, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	13.1%	95%	106 interviews Add to research
New Relic	4.2	1.9%	94%	158 interviews Add to research

Valuable Features

Meraki Dashboard is highly valued for its user-friendly interface, single-pane-of-glass view, and cloud-based management. Users appreciate its ease of use, analytics, integrated security features, and remote troubleshoot capabilities. The dashboard offers comprehensive visibility into network activities, scalability, and seamless device integration. Features like Presence analytics, Layer 7 filtering, and Facebook integration enhance marketing insights and network control. Its centralized management, firmware updates, and intuitive layout streamline network operations efficiently.

"For us, it serves as a single pane of glass."
"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."
"The most valuable feature for me is the cloud dashboard."

Room for Improvement

Meraki Dashboard requires improvements in licensing management as it can be complex and lead to issues if not renewed. Pricing adjustments are needed for better competitiveness. Users experience challenges with VPN client deployment and seek more intuitive navigation and clearer documentation. Enhanced integration with non-Cisco platforms and added user-friendly features are desirable. The dashboard's complexity could be streamlined to improve user experience. Better support for troubleshooting network issues is also suggested by users.

"While the visibility in Meraki Dashboard is good, the solution is too heavy and complex."
"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."
"In general, how I add firewall rules is not great."

ROI

Multiple entities find it challenging to measure ROI due to various factors. Some notice time savings and reduced need for support staff, as Meraki Dashboard enables remote device access and management, reducing labor needs. Others anticipate future ROI increases, though exact metrics are unavailable. Some mention that deploying and ticket management times have decreased, suggesting a positive impact, but specific ROI figures were not universally accessible or quantifiable.

Pricing

Enterprise buyers assessing Meraki Dashboard find its licensing costs relatively high, though these are justified by the quality and benefits offered. Licensing is priced per device, typically spanning one to ten years, with fees around $300 to $500 per year for smaller networks. Advanced licenses like SD-WAN Plus increase costs. Perceptions of pricing vary, with some users noting it is competitive, while others highlight its premium in comparison to alternatives. Pricing includes strong support and management features.

"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"The solution is currently the most expensive on the market."

Popular Use Cases

Meraki Dashboard is primarily used for network management, configuration, and monitoring by businesses and service providers. It enables wireless access setup, VPN creation, network security, and device control. Users benefit from a cloud-managed interface to manage access points, switches, and firewalls across multiple locations. Meraki Dashboard provides real-time analytics to optimize network performance, offering insights into user activities and device connectivity, simplifying network operations for small to large-scale enterprises.

Service and Support

Meraki Dashboard's customer service and support are generally rated highly by users. Many appreciate the quick response, although some report delays. The knowledgeable staff usually provides helpful assistance, even if automated systems can be a challenge. Some users involve local distributors rather than contacting Cisco directly. Device replacements are fast, often within two days. While many find support satisfactory, responses can sometimes take longer, particularly for more complex issues.

Deployment

Many users found Meraki Dashboard's initial setup intuitive, quick, and user-friendly, with streamlined configuration steps. Setup time varied based on complexity, with some achieving deployment in minutes while others took days. Challenges included the VPN configuration and learning curve for new users. Support and templates facilitated the process, while experience with Cisco solutions eased implementation. Most found the setup straightforward, especially with prior knowledge, leading to efficient management and minimal staffing needs.

Scalability

Meraki Dashboard exhibits strong scalability. Organizations report ease in expanding networks with additional devices and access points. It serves small, medium, and large enterprises effectively. Users appreciate its cloud-based architecture, which allows seamless scaling without altering the dashboard interface. The dashboard is praised for handling numerous users and devices effortlessly, enabling companies to support hundreds or even thousands of users. The solution adapts well across various environments and roles with minimal administrative effort.

Stability

Meraki Dashboard demonstrates high stability. Most users report reliable performance with few issues over several years. It's noted for self-healing capabilities and minimal downtime. Occasional problems stem from external factors like internet connectivity or dynamic IP addresses. Users praise its dependability, citing no significant bugs or crashes. Ratings frequently reach nine or ten out of ten, highlighting satisfaction with its performance. Some mention minor firmware issues handled promptly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Meraki Dashboard Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

Government

Educational Organization

Real Estate/Law Firm

Manufacturing Company

University

Retailer

Comms Service Provider

Healthcare Company

Energy/Utilities Company

Media Company

Wholesaler/Distributor

Construction Company

Insurance Company

Non Profit

Recreational Facilities/Services Company

Hospitality Company

Legal Firm

Outsourcing Company

Performing Arts

Transportation Company

Security Firm

Leisure / Travel Company

Engineering Company

Logistics Company

Marketing Services Firm

Pharma/Biotech Company

Compare Meraki Dashboard with alternative products

Learn more about Meraki Dashboard

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.