Meraki Dashboard Reviews

Name: Meraki Dashboard
Brand: Cisco
Rating: 4.3 (55 reviews)

Vendor: Cisco

4.3 out of 5

55 reviews
98% willing to recommend

330 followers

What is Meraki Dashboard?

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

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Meraki Dashboard is the #20 ranked solution in best Network Monitoring Tools. PeerSpot users give Meraki Dashboard an average rating of 8.6 out of 10. Meraki Dashboard is most commonly compared to Zabbix: Meraki Dashboard vs Zabbix. Meraki Dashboard is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.

Helped 848,253 peers since 2012

Featured Meraki Dashboard reviews

Bilal-Ahmed

IT Manager at Fawaz

The support is on time. If we require any support, for example, when our devices malfunction, we get immediate replacements. It's not a problem. The hardware support is available, and if Meraki itself fails, we receive an immediate replacement solution. If there are any bugs or concerns raised, we get immediate support from Meraki. It's not a problem.

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Md Masud Parvez

Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees

We are using Meraki Dashboard for network infrastructure management. We have integrated it with Cisco devices such as Cisco HyperFlex systems and Cisco servers. Our entire Wi-Fi solution is using Cisco products Meraki Dashboard has provided us with a centralized solution for network management,…

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Pete Grimshaw

Senior Infrastructure Developer at a non-profit with 1,001-5,000 employees

We don't have to manually update all the Meraki devices individually. Without Meraki Dashboard, we would have to manually update all the operating systems and do the testing when we deploy switches. Meraki Dashboard handles all of that. It has reduced our overhead and admin costs. You need to configure multiple devices if you want to introduce something new to your network, and that could potentially break something in the network. We have fewer configuration errors because the Meraki portal will tell you if you've done something wrong. If you were to make the same mistake on a Catalyst switch, it would accept the configuration whether it was wrong or not. It's far easier to avoid mistakes on the Meraki Dashboard.

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Meraki Dashboard mindshare

As of April 2025, the mindshare of Meraki Dashboard in the Network Monitoring Software category stands at 1.4%, down from 2.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports based on Meraki Dashboard reviews

Type	Title	Date
Category	Network Monitoring Software	Apr 19, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 19, 2025	Download
Comparison	Meraki Dashboard vs Zabbix	Apr 19, 2025	Download
Comparison	Meraki Dashboard vs Auvik Network Management (ANM)	Apr 19, 2025	Download
Comparison	Meraki Dashboard vs Datadog	Apr 19, 2025	Download

Title	Rating	Mindshare	Recommending
Zabbix	4.2	13.0%	95%	105 interviews Add to research
New Relic	4.2	2.2%	94%	158 interviews Add to research

Valuable Features

Meraki Dashboard is valued for its ease of use, cloud management, and single pane of glass feature. Users appreciate its simplicity, visibility, and centralized control. It provides valuable analytics, real-time monitoring, and enhanced network management. The dashboard integrates security features and supports easy configuration and updating. Its user-friendly interface facilitates troubleshooting with advanced insights and reporting capabilities. It offers flexibility to manage diverse network components from anywhere.

"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."
"The most valuable feature for me is the cloud dashboard."
"The overall product rating is ten out of ten."

Room for Improvement

Meraki Dashboard could benefit from enhancements in licensing and pricing, VPN client availability, user-friendliness, and integration with non-Cisco systems. Licensing is considered complex, and pricing is seen as high. The absence of a built-in VPN client poses challenges for deployments. Improvements are needed in user interface intuitiveness and more accessible guides. Users desire better integration with other platforms and additional functionality like advanced monitoring options. Enhanced documentation and more agile customer support are also recommended.

"In general, how I add firewall rules is not great. It is just a little bit too simple the way it is right now."
"In general, how I add firewall rules is not great."
"There is a need for price reductions in developing countries, as the cost of Meraki is quite high."

ROI

Many users experience challenges in measuring ROI, particularly not-for-profit organizations. Despite this, Meraki Dashboard appears to offer benefits such as reduced time on tickets and deployments, leading to more efficiency. Some highlights include global access to devices through a browser interface and handling workloads typically managed by larger teams, although specific ROI figures remain elusive. Expectations for a future return exist, with some already observing positive outcomes.

Pricing

Meraki Dashboard's pricing is perceived as high but offers quality and simplicity. Licensing is based on device and term options—annual, three, five, or ten years—averaging $300 to $400 per device annually, with comprehensive support. Compared to competitors, costs are about 25% higher, but many appreciate the ease of use and time savings. The overall cost includes device costs and might suit organizations valuing simplicity in network management.

"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"The pricing of the tool is relatively high compared to other solutions. It comes with a premium that exceeds that of its competitors by approximately 25 percent."
"The solution is currently the most expensive on the market."

Popular Use Cases

Organizations primarily use Meraki Dashboard for centralized network management, including configuration and monitoring of wireless access points, switches, and other devices. They utilize it for network security, reporting, and providing Wi-Fi access at various locations, from branch offices to home settings. Meraki Dashboard offers cloud-based management, facilitating easy setup, troubleshooting, and insights into network performance. Managed service providers and enterprises alike adopt the platform for efficient device control and service management across diverse environments.

Service and Support

Meraki Dashboard's technical support is generally rated high, with many citing it as responsive and knowledgeable. While some report delays and automated response systems, most find the service helpful and quick to resolve issues. Tickets are often addressed within hours, though some experience longer wait times. Users appreciate the handling of hardware replacements and guidance provided by Cisco's certified staff. The service is valued for being supportive and effective, particularly in urgent situations.

Deployment

Meraki Dashboard's initial setup is generally straightforward and user-friendly, appreciated for its ease of use and quick configuration process. For those with networking experience, deployment is relatively fast, ranging from minutes to a couple of days depending on complexity. While some report minor challenges with VPN setup and advanced configurations, many find it intuitive. Multiple reports highlight the simplicity, especially when employing templates and automation capabilities for managing access points and fulfilling various network requirements.

Scalability

Meraki Dashboard demonstrates high scalability, praised for easily supporting various user counts and roles. Users highlight its cloud-based nature, flexibility in deployment with access points, and ease of expansion. Its manageability makes adding new devices straightforward. While it serves different business sizes, some consider it best for small to medium enterprises. Ratings often reach nine or ten out of ten, indicating robust scalability, with few users expressing concerns about its capability.

Stability

Meraki Dashboard is praised for its stability and reliability. Users report minimal issues over several years, citing few bugs or crashes. Some encountered minor connectivity problems, often attributed to external factors like internet issues. The dashboard offers reliable performance with built-in stability features. Ratings frequently range from seven to ten out of ten, highlighting its dependable operation. A few had challenges with specific features, but overall, the dashboard is considered stable and efficient.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Meraki Dashboard Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

22%

Financial Services Firm

Manufacturing Company

Educational Organization

Government

Real Estate/Law Firm

Retailer

University

Comms Service Provider

Healthcare Company

Insurance Company

Energy/Utilities Company

Construction Company

Media Company

Wholesaler/Distributor

Non Profit

Recreational Facilities/Services Company

Hospitality Company

Legal Firm

Transportation Company

Engineering Company

Outsourcing Company

Performing Arts

Leisure / Travel Company

Security Firm

Logistics Company

Marketing Services Firm

Compare Meraki Dashboard with alternative products

Learn more about Meraki Dashboard

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.