Try our new research platform with insights from 80,000+ expert users

Cisco Meraki MX vs Palo Alto Networks NG Firewalls comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate offers cost-effective, robust security, reducing expenses, enhancing efficiency, easy implementation, quick ROI, and improved network management.
Sentiment score
5.8
Cisco Meraki MX saves time and costs with easy management, durable equipment, and reduced training, enhancing ROI significantly.
Sentiment score
7.1
Palo Alto Networks NG Firewalls offer strong ROI with enhanced security, reduced costs, operational efficiency, and improved threat management.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment since using Palo Alto Networks NG Firewalls in terms of time saved.
Security Professional at BT - British Telecom
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate's customer service is generally praised for responsiveness, though some users experience delays in critical situations.
Sentiment score
8.2
Cisco Meraki MX is praised for its responsive, knowledgeable 24/7 support, receiving high ratings for expertise and problem-solving.
Sentiment score
6.9
Palo Alto Networks' customer service receives mixed reviews, praised for knowledge yet critiqued for delays and first-level support quality.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Teachnologies
Cisco is one of the best vendors in the market.
Presales System Engineer at a computer software company with 501-1,000 employees
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and popular for SMEs but requires careful design and may incur scaling costs and licensing constraints.
Sentiment score
6.8
Cisco Meraki MX is praised for ease of setup but may require hardware changes for large-scale enterprise networks.
Sentiment score
7.0
Palo Alto Networks NG Firewalls offer scalable options with flexible deployments, centralized management but may face cost challenges for smaller businesses.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
CTO at a tech services company with 11-50 employees
The biggest one is for 120 users, but our company is a big one.
IT Manager at Alonso Alonsolaw
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for its stability, with effective long-term performance and improvements in newer firmware versions.
Sentiment score
8.3
Cisco Meraki MX is praised for stability and support, with minor issues often resolved and strong user satisfaction.
Sentiment score
8.4
Palo Alto Networks NG Firewalls are praised for stability, reliability, robust security, and smooth performance during configuration changes.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Teachnologies
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

Fortinet FortiGate needs enhanced UI, simplified licensing, improved performance, reporting, third-party integration, and expanded automation features.
Cisco Meraki MX needs enhancements in load balancing, integration, logging, interface, pricing, enterprise features, session handling, and support responsiveness.
Palo Alto Networks NG Firewalls need improved reporting, ease-of-use, third-party integration, cost, decryption, support, and streamlined updates.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Senior IT specialist at SAUDIA ALIRLINES
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Teachnologies
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
 

Setup Cost

Enterprise buyers find Fortinet FortiGate costly initially, but cheaper overall, despite some high renewal and setup costs.
Cisco Meraki MX provides flexible licensing and is praised for ease of setup, management, and having a lifetime warranty.
Palo Alto Networks NG Firewalls offer premium security solutions with high costs justified by advanced features and enterprise-focused services.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Teachnologies
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
CTO at a tech services company with 11-50 employees
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

Fortinet FortiGate provides robust, flexible security solutions with key features like web filtering, SSL VPN, SD-WAN, and centralized management.
Cisco Meraki MX offers easy deployment, cloud management, advanced security, and scalability, making it ideal for diverse network environments.
Palo Alto NG Firewalls deliver comprehensive security with advanced threat prevention, seamless integration, and user-friendly management for various industries.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
Head IT at Burraq Cyber Security Solutions
The most valuable feature of FortiGate is FortiView which provides proactive monitoring.
General Manager Group IT at DART GLOBAL LOGISTICS PTE. LTD.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at a computer software company with 501-1,000 employees
We understand that Cisco solutions are very reliable, and we really like the simple management.
CTO at a tech services company with 11-50 employees
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer - Technical Security at a tech services company with 1,001-5,000 employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
580
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Cisco Meraki MX
Ranking in Firewalls
21st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Unified Threat Management (UTM) (7th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
196
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 19.1%, down from 20.3% compared to the previous year. The mindshare of Cisco Meraki MX is 3.5%, up from 3.4% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 4.1%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate19.1%
Palo Alto Networks NG Firewalls4.1%
Cisco Meraki MX3.5%
Other73.3%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
MURALI NIDAMANURI - PeerSpot reviewer
Managing Director at a manufacturing company with 10,001+ employees
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
VR
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Cost-effective with operational and maintenance ease
Understanding the flow and application of securities can be complex, requiring navigation across different sections. Further integration into a unified system could improve usability. It is a bit complex to understand the flows and how the securities are applied to each of those flows. It was a little bit challenging because we had to go to two different sections to figure that out. It would be helpful if it is all unified so that we can see the way the firewall connections and security are set up and the applications that are using those connections. It could be structured differently so that it is more understandable. It has been a while, but it was a bit of a complex way. We had to hop from one area to the other and go back and forth to figure out how a specific connection and application was set up.
report
Use our free recommendation engine to learn which Firewalls solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
6%
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business357
Midsize Enterprise132
Large Enterprise188
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise19
Large Enterprise16
By reviewers
Company SizeCount
Small Business74
Midsize Enterprise56
Large Enterprise84
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL I...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports netw...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firew...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
MX64, MX64W, MX84, MX100, MX400, MX600
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Hyatt, ONS
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about Cisco Meraki MX vs. Palo Alto Networks NG Firewalls and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.