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FortiSASE vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
FortiSASE delivers cost-neutral operations, rapid training, and efficiency gains, significantly benefiting hybrid work environments and reducing troubleshooting time.
Sentiment score
7.3
Prisma Access enhances security, reduces costs, and simplifies operations, offering great ROI and scalability with integrated insights and technology consolidation.
With FortiCASB, we manage to save around 50% on our budget compared to other products.
 

Customer Service

Sentiment score
6.6
FortiSASE support experiences vary, with reports of both excellent assistance and issues with delays and response times.
Sentiment score
6.8
Prisma Access support is efficient and knowledgeable, but users seek faster response times and improved language-specific expertise.
If there is a solution in the market, the people supporting it should be technical enough to resolve issues at their first level or second level, or at least at the third level.
The technical support from Fortinet is highly commendable
They improved their technical support assistance recently.
The product is reliable, making customer support less frequently needed.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Scalability Issues

Sentiment score
7.0
FortiSASE is praised for scalability, ease of use, flexible licensing, and efficient cloud processing for businesses of all sizes.
Sentiment score
7.6
Prisma Access excels in scalability and flexibility, though challenges exist in extensive deployments and complex integrations at large scales.
To scale, one would need to upgrade or acquire more hardware.
Prisma Access provides significant scalability, allowing integration of different systems.
Prisma Access by Palo Alto Networks is a cloud-based solution, and from my experience, there are no issues with scalability.
 

Stability Issues

Sentiment score
6.4
FortiSASE's stability is widely praised with high availability, but some users report occasional glitches and connectivity issues.
Sentiment score
7.9
Prisma Access by Palo Alto Networks is praised for stable performance and reliability, with minimal downtime even during updates.
They maintain high availability using numerous data centers globally.
FortiSASE is not stable yet and is in the learning stage.
Prisma Access by Palo Alto Networks works efficiently during peak usage times.
I think the stability of Prisma Access by Palo Alto Networks is excellent, and I would rate it ten out of ten.
Prisma Access is very stable.
 

Room For Improvement

FortiSASE needs enhancements in security, integration, and user-friendliness, facing challenges in deployment, pricing, and technical issues.
Prisma Access needs better documentation, integration, and pricing, alongside UI, authentication, and global coverage improvements for enhanced user experience.
FortiSASE implementation is too complex where other products take two to three months or maximum four months to implement, FortiSASE took more than double that time.
While connectivity from outside to inside is okay, inside to outside is not.
I believe the SASE solution from Fortinet requires improvement by developing a cloud management platform that handles tasks like setting up SD-WAN and automating firmware updates.
There is a lack of integration with third-party solutions like CrowdStrike or SentinelOne in Prisma Access by Palo Alto Networks.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Setup Cost

FortiSASE pricing has mixed reviews, offering discounts for education and varied affordability based on organization size and region.
Prisma Access is costly but valued for comprehensive security features, though licensing complexity and extra support costs are concerns.
FortiSASE is an expensive product and the cost is indeed high.
The pricing for FortiCASB is competitive and not expensive.
When combining everything for a full SASE solution, I notice the pricing becomes quite high.
The pricing is on the higher side, rating it around eight to nine out of ten.
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Valuable Features

FortiSASE offers centralized management, strong security, and cost savings with user-friendly features, making it globally appealing.
Prisma Access offers robust security features, seamless integration, and real-time alerts, making it ideal for reliable organizational protection.
In FortiSASE, these features are bundled, and since they are tightly integrated with the firewall, SD-WAN works without additional payment.
FortiCASB is user-friendly and integrates well with other Forti-products, providing enhanced management capabilities.
The important aspects are twofold. One is authorization, and the second is access control.
These features are security-driven, providing robust protection against increasing cyber threats by integrating NG Firewalls, SD WAN, and CASB, all within a fully cloud-native solution.
One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Categories and Ranking

FortiSASE
Ranking in Secure Access Service Edge (SASE)
8th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
 

Mindshare comparison

As of July 2025, in the Secure Access Service Edge (SASE) category, the mindshare of FortiSASE is 7.0%, up from 4.8% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 15.8%, down from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Yusuke Murasato - PeerSpot reviewer
Efficient access control and authorization with easy configurations
The important aspects are twofold. One is authorization, and the second is access control. FortiSASE can operate in a cloud environment with client certificates for authorizations and access control using features like PostureCheck. The service assesses device security, checking updates on antivirus software and confirming Windows OS specifications. I can use it anywhere I want as long as I have an Internet connection. It's very easy to configure the environment.
Ángel García Favieres - PeerSpot reviewer
Experience seamless networking with reliable support and enhanced security
It is all about the interface. The Prisma Access by Palo Alto Networks interface is more difficult than FortiGate. The area where we encountered most problems was the permissions system. When the client wanted to give me access, they did not want to give me super admin access because they wanted me to have access only for specific tasks. We had significant trouble with configuring those permissions and making them work, as there are many options on the permissions panel. The permissions tab should be more generalized. There are so many options that you always have to open a case for technical support. The technical support team resolved these issues effectively, but this remains an area for improvement.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
6%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FortiSASE ?
The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process.
What is your experience regarding pricing and costs for FortiSASE ?
I have not fully explored the costs yet, but when dealing solely with firewalls and switches, I find Fortinet's pricing to be competitive. However, when combining everything for a full SASE solutio...
What needs improvement with FortiSASE ?
For other solutions such as FortiAnalyzer and FortiSIEM, integration is easy, but it's not straightforward due to license complexity. As FortiSASE is new in the market in India, if you want to use ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about FortiSASE vs. Prisma Access by Palo Alto Networks and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.