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FortiSASE vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Access Service Edge (SASE)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Secure Web Gateways (SWG) (10th), Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th)
FortiSASE
Ranking in Secure Access Service Edge (SASE)
9th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), Enterprise Infrastructure VPN (5th), ZTNA as a Service (2nd)
 

Mindshare comparison

As of May 2025, in the Secure Access Service Edge (SASE) category, the mindshare of iboss is 1.6%, up from 1.2% compared to the previous year. The mindshare of FortiSASE is 7.0%, up from 3.5% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 17.1%, down from 19.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Access Service Edge (SASE)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Peter VanDorp - PeerSpot reviewer
Improved our operational efficiency because we manage one system now that manages all the sub-pieces to it
Deep packet inspection is easier to deploy in the FortiSASE environment. It's much simpler to configure one-touch deployment. It was considerably more convoluted to get that to work using FortiClient. All that processing horsepower is happening in Fortinet's cloud infrastructure, reducing the load on our local routers and on-prem FortiGate firewalls. There wasn't much of a learning curve because we are already a Fortinet organization. We still use all the same pieces, but the interface is slightly different. Still, I don't think the average user would have difficulty picking the solution up. They've got some excellent documentation and support to help you through any questions you may have. FortiSASE lets us manage everything from one web interface. That's the most significant benefit. We also use FortiManager, but it could only do so much when we only used on-prem systems. We still need to touch the EMS server and a few other interfaces to make all the pieces work. FortiSASE puts everything in one place. If something doesn't work, you've got support there to help you out. Previously, we had local support, but it's more complicated because you needed to explain your environment. The SASE environment is under their control, so they know what it looks like and what they're dealing with.
Partha Dash - PeerSpot reviewer
Makes us part of a bigger security ecosystem with updates taken care of for us, but pricing and support need work
There are definitely a number of things that could be improved. One of them is geographic coverage. China is still an issue because the solution does not operate there properly due to government regulations. I believe Palo Alto is trying pretty hard to get into partnerships with Alibaba and other cloud providers, but they do not have the same compelling offering in China that they have in the rest of the world. Businesses that are operating within China have to be very sure to evaluate the solution before making a buying decision. It is not an issue with Palo Alto, rather it is predominantly the result of government rules, but it's something that Palo Alto needs to work on. There is also room for improvement when it comes to latency in a couple of regions, including India and South America. They might have to increase their presence in those locations and come up with more modern cloud architectures. The third area is that, while Palo Alto has understood the essence of building capabilities around cloud technology and have come up with a CASB offering, that is a very new product. There are other companies that have better offerings for understanding cloud applications and have more graceful controls. That's something that Palo Alto needs to work on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Our primary use case for this product is DLP,"
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"It was a very easy product to install. It can be deployed very fast."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"The console is cloud-based, which is something I really appreciate."
"The solution is easy to deploy and simple to manage."
"We built a local node in Jordan, which is the main advantage. The data is localized in-country."
"We utilize the web filtering part of FortiCASB for our network security."
"The technical support from Fortinet is highly commendable, and I rate it as nine out of ten."
"This advantage is having the ability to create an SPA unit of FortiGate."
"It has AI-based detections for any signature-less virus or any unknown vulnerabilities."
"The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process."
"I find Fortinet to be competitive with its firewalls."
"The remediation process is easy compared to other platforms."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"The tool's consolidation is pretty quick."
"Overall, the cost savings, ease of deployment, and better VPN user experience and performance are valuable."
"The setup is relatively straightforward."
"The product's initial setup phase is simple."
"You have the ability to create your own expressions for your data. Palo Alto understands that DLP is not the same for all consumers. You might have a particular need to fulfill, and they give you the opportunity to create a custom expression to match the specific format that you have. For a confidential file property that you have in your files, you can add a metadata field. It gives you that opportunity to create that."
"GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The dashboards for local use could be better."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"They are trying to improve the features of FortiSASE, however, many FortiSASE gates still cannot connect. While connectivity from outside to inside is okay, inside to outside is not."
"Improvements should focus on security. Although FortiCASB performs well in many areas, I believe its security aspects could be enhanced further."
"Improvements should focus on security."
"FortiSASE is an expensive product and the cost is indeed high."
"Some of the solution's back-end connectivity and visibility are not robust and could be improved."
"While connectivity from outside to inside is okay, inside to outside is not."
"Stability issues persist."
"There are some issues at the agent level, and then we have to sign out and sign in."
"Sometimes, you have these notifications sent out about changes in App-IDs, modifications in App-IDs, or even the introduction of entirely new App-IDs to replace. Sometimes, the recommendations are followed, but even then, when the package is installed on the firewall, it gets messed up. I remember a particular one was with Tableau, and suddenly, people weren't able to use Tableau, which is an analytics tool for business."
"One thing that would help is if we could get a guide. With Cisco, for example, you can just type the problem regarding your Cisco product and you will easily get your solution. In Palo Alto, however, it's not easy to find the solutions."
"Palo Alto's operational and support model needs improvement since we have faced issues with resolving problems."
"From any improvement perspective, the product's compatibility issues with Linux need to be resolved."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The product's current price is an area of shortcoming where improvements are required."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"I rate the product's price a six on a scale of one to ten, where one is low price and ten is high price."
"I can only speak about the pricing for education users because we get discounts. Other users aren't going to get the same price, but FortiSASE is competitive with the other products out there. All the solutions came in at the same price, so it just came down to the product that works best for us."
"I rate the product price an eight on a scale of one to ten, where one is high price, and ten is low price."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"This is not an expensive product and everything is included with one license."
"The pricing for this solution is on the higher end."
"The licensing cost is about 18,000 euros."
"Based on what I have heard from others, it is a pricey solution as compared to its peers, but I am not sure. However, considering the features that it offers, it is a break-even point. You get whatever they are promising."
"The solution is expensive."
"The licensing model for this product is complicated and changes all the time, making it very hard for the user to comprehend the configuration."
"I'm still comparing, but the solution is quite expensive."
"They price their products using credit modules."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
21%
Manufacturing Company
8%
Financial Services Firm
7%
Construction Company
6%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What do you like most about FortiSASE ?
The integration with the company's existing security infrastructure enhanced our security posture since it was a stra...
What is your experience regarding pricing and costs for FortiSASE ?
The pricing for FortiCASB is competitive and not expensive. I rate the price as eight out of ten. There may be additi...
What needs improvement with FortiSASE ?
Improvements should focus on security. Although FortiCASB performs well in many areas, I believe its security aspects...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

iBoss Cloud Platform
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about FortiSASE vs. Prisma Access by Palo Alto Networks and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.