SAP SuccessFactors vs Workday comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 6, 2024
 

Categories and Ranking

SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Number of Reviews
91
Ranking in other categories
Global Payroll (2nd)
Workday
Ranking in Talent Management
2nd
Ranking in Cloud HCM
2nd
Ranking in Talent Acquisition
1st
Average Rating
8.2
Number of Reviews
53
Ranking in other categories
Benefits Administration (1st)
 

Mindshare comparison

As of July 2024, in the Cloud HCM category, the mindshare of SAP SuccessFactors is 18.6%, down from 20.9% compared to the previous year. The mindshare of Workday is 19.5%, up from 18.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
Unique Categories:
Talent Management
17.6%
Talent Acquisition
24.4%
Benefits Administration
21.2%
 

Featured Reviews

SandeepKumar7 - PeerSpot reviewer
Feb 1, 2022
Good performance and goal management, but integration between the recruitment module and employee central is a big problem
The integration between the recruitment module and employee central is a big problem. With WFA, People Analytic, and SAC, the confusion that we have now is regarding what should be used and what should not be used, which is a big problem. For me, analytics is a big gray area in SuccessFactors. A person like me would want a tool like Power BI to be integrable to SuccessFactors in a way that I'm able to derive analytics and reporting the way I want to, and not get enrolled into three or four solutions. I would rather have a direct connector into a good BI tool, like Power BI, and derive whatever I want from there, which of course, is not there. There are no inbuilt connectors for that. The different ways people use analytics shouldn't be guided by the way the software is structured, or the way an ERP is structured.
it_user1310550 - PeerSpot reviewer
Oct 15, 2020
It reduces the administrative burden and provides better visibility in reporting on benefits
It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a uniform user interface."
"The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use it fully, we might not utilize all its available features yet."
"The most valuable features of SAP SuccessFactors are onboarding, recruiting, marketing, and performance."
"This solution offers good flexibility and configurability. It can handle different types of performance management."
"What I like most about SAP SuccessFactors are its recruiting and compensation features."
"The tool has a unique talent management platform."
"The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization."
"The UX in SAP SuccessFactors is good."
"The technical support services are excellent."
"It's intuitive, a very usable tool and it's easy to find the data you're looking for."
"First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools."
"It is quite user-friendly."
"Workday's best features are planning and finance."
"We like the fact that this solution is very user-friendly, with a straightforward user interface."
"It's a fully consolidated system. All the transactions and configuration are co-located in one fully in-memory system, so there is no need to go to different data sources (multiple DBs) to pull data; it’s all in one place."
"The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
 

Cons

"The solution needs more localization, especially for the Middle East and Russia."
"The reporting tool is not as good as IBM Cognos which is very, very powerful."
"We encountered challenges with the tool's integration with third-party applications and deployments."
"The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler."
"We have many interruptions and disconnection points into processes, which is why we are looking to another solution. We are not so happy with the system. We believe we have in the market better solution, so we are looking for alternatives but so far the system has been used a lot."
"User experience for this solution needs to be improved."
"The data management part can be improved in terms of how you can manage data from the HR admin's or HR team's perspective. It has some limitations in the reporting part in terms of how you can update the data and fetch the data. SAP HCM comparatively has a lot of capabilities in terms of backup loads, data management, data changes, etc. You can do these things easily, which is not the case with SAP SuccessFactors. Data management should be simplified in SAP SuccessFactors in terms of accessing the data, reporting, and then manipulating the data."
"There is room for improvement in the pricing model."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
"The implementation could have gone a little smoother."
"Workday does not support many Korean language features. So, it will be great if they have some development on the Korean language side – then it will be really powerful in our market."
"The cost of Workday is certainly not inexpensive. It's very pricey."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"One area that could be improved with Workday is the analytics side."
"The solution has to work a lot on financial integrations, material management and CRM modules."
"The solution needs to be updated with generative UI."
 

Pricing and Cost Advice

"Due to the way in which we purchased SuccessFactors as a module along with other SAP modules, we were able to procure it at a slightly better price than usual. I would rate their pricing 5/5 stars."
"It is not cheap, but it is reasonable."
"It could be cheaper."
"This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor."
"The price of the solution is highly expensive."
"For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
"SAP SuccessFactors requires an annual subscription."
"I have raised change requests for some modules within SuccessFactors. For example, when you're using Recruiting Management, there's a feature called Interview Central you can use to reach the candidates you're interviewing. I wanted to add a writing assessment when I select the competency on that platform. It varies from consultant to consultant, depending on what module they use."
"Workday is moderately priced - I'd rate its pricing three out of five."
"With a bigger budget, I would recommend SAP."
"It is on a yearly basis."
"You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
"It has an annual subscription rate, but I'm not sure how it will work."
"I would rate the solution’s pricing a six out of ten."
"By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
"Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
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Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
6%
Educational Organization
28%
Computer Software Company
9%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about Workday?
I like its UI and UX. When we were using Oracle or SAP, the UI/UX wasn't very user-friendly for the employees.
What is your experience regarding pricing and costs for Workday?
It's very, very expensive. When I was in a startup company, we tried to adopt Workday. We called them and asked how much it would cost for our company. And the first answer from the salesperson was...
What needs improvement with Workday?
Additional visibility features would be beneficial if the tool placed more options prominently on the main page instead of drilling down into specific categories. The first phase displays your prof...
 

Comparisons

 

Also Known As

SuccessFactors
No data available
 

Learn More

 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
Find out what your peers are saying about SAP SuccessFactors vs. Workday and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.