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SAP SuccessFactors vs Workday comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between SAP SuccessFactors and Workday based on real PeerSpot user reviews.

Find out in this report how the two Talent Acquisition solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed SAP SuccessFactors vs. Workday report (Updated: September 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The UX in SAP SuccessFactors is good.""What I like the most is the KPI management formula.""This solution has always been stable for me.""SuccessFactors' most valuable feature is performance management.""SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business.""The most valuable feature of SAP SuccessFactors is that it is a full suite of applications to enable your employees. Additionally, it has good integration with S4 HANA. Our payroll solution is from SAP and the integration becomes much easier when using SAP SuccessFactors.""It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.""I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes."

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"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations.""It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page.""The most valuable feature is the ease of reporting.""The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company.""We use this solution to manage financials, payroll and recruiting.""It helps the users to enroll for the benefits automatically and update their life events without the involvement of HR individuals or back-office staff. It enables a person to take action on their own. It reduces the administrative burden on HR and puts the ownership on the person that is going through the life event, whether it is having a child, taking a leave of absence, or something else. There are easy ways to integrate Workday with your common benefits. At least in the USA, it can be integrated with common benefits providers such as Fidelity, Blue Cross Blue Shield, Aetna, etc. It has got a connector that is able to connect with the vendor or the third party to which you are trying to send the eligibility file. It basically allows us to automate or set up the tool, and the integration with the provider is a lot quicker than competing tools. When it comes to reporting on just eligibility and SLSA, it is a lot more user-intuitive. Depending on the purpose of what you are doing, you can grant security rights or roles, for example, you can control whether someone is a benefits administrator doing an independent audit. Workday makes it very easy to do that. It significantly simplifies the reporting process.""I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out.""Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance."

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Cons
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors.""The initial setup could be simplified.""Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development.""SAP resources are at the high end and anything you want to change or any customization is expensive.""The stability could be a bit better.""I think there is room for improvement in user friendliness. In my experience, users are sometimes confused about how to use the solution.""The process for long modules needs to be improved, because compared to how it's done with a competitor (Meta4), the competitor's process was simpler.""There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."

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"I would be happy if it was faster. Currently, when I try to navigate within the solution itself, it is a bit slow in terms of the page load time. When I click on something, it usually takes time to load. When you click on different icons or areas on the website, it is slow. Even when you navigate between different models, it is a bit slow. I would like to see a bit faster performance and a better user experience.""The finance module of this solution is not great and needs improvement.""It is very unique as compared to other tools in terms of the employee master data and how it is organized. That's why sometimes the information needs to sit in two different systems because, in Workday, it is organized differently. This issue is not related to benefits. It is more or so related to how you categorize employees. I don't think this is a problem that could be solved. Workday is aware of this. It is one of those kinds of situations that you just got to live with.""This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.""The user interface could be better. Everything else was fine.""The navigation of Workday is good but could be better.""I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature.""The solution should be more user-friendly."

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Pricing and Cost Advice
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • "Our costs for the solution are subsidized by our parent company, I am not aware of the exact cost because of this. However, we pay $50,000 annually. If we move to another solution it will be more expensive."
  • "The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
  • More SAP SuccessFactors Pricing and Cost Advice →

  • "You have the license fee per module, and then you have a kind of annual training fee, which is a kind of add-on. I wouldn't say it is exhaustive; it is minor. Licensing is pretty transparent for most of the part."
  • "The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year."
  • "Its price is pretty high. It is more expensive than what is offered by other competitors in the market."
  • "It has an annual subscription rate, but I'm not sure how it will work."
  • "The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies."
  • "By and large, Workday is expensive. It is based on the headcount. I'd probably rate it a three or four out of five in terms of pricing. It'd be like buying a Mercedes or a high-end car. It's expensive, but there's a specific value that you're getting with additional features and things of that nature. Using that metaphor, Workday probably tends to be more of a luxury. There are others like ADP that can do your payroll, your time off, and other things, but they don't do it as well."
  • "It is on a yearly basis."
  • More Workday Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:Provides an open architecture and an open platform so it can coexist with other systems.
    Top Answer:I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out.
    Top Answer:The user interface could be better. Everything else was fine.
    Ranking
    1st
    out of 11 in Talent Acquisition
    Views
    14,522
    Comparisons
    10,377
    Reviews
    27
    Average Words per Review
    587
    Rating
    8.0
    2nd
    out of 11 in Talent Acquisition
    Views
    17,045
    Comparisons
    10,500
    Reviews
    16
    Average Words per Review
    607
    Rating
    8.0
    Comparisons
    Also Known As
    SuccessFactors
    Learn More
    Overview

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.

    “A Pioneer in Software-as-a-Service”

    Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.

    The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.

    Workday’s features include:

    • Flexible framework that lets you organize your staff according to different criteria. You can group employees by function, hierarchy, or department.
    • Personalized career guidance: Knowledge management and career guidance that can be easily customized for each staff member and also done at scale.
    • Augmented reporting and analytics: Configure, change, update, and publish reports, scorecards, and dashboards. The system centralizes the transactional and analytical data so you can act on the data from anywhere.
    • Compensation tools: Compensatio, payroll, and time tracking are automated and simplified.
    • Workforce planning allows you to uncover and address talent gaps and get visibility of your staff.
    • Mobile-first ensign approach: Users can access all resources from any device, and they are always in sync.
    • Machine learning capabilities enable personalized enterprise experiences and faster business processes.

    Workday smart platform consists of the following modules:

    • Human resource management
    • Business process management
    • Reporting and analytics
    • Benefits administration
    • Compensation management
    • Talent management
    • Survey framework
    • Employee and management self-service

    Reviews from Real Users

    Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.

    "The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.

    Offer
    Learn more about SAP SuccessFactors
    Learn more about Workday
    Sample Customers
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    AAA, Allied Global, Avago Technologies Limited, Aviva, Cardinal Health, CareFusion, Chiquita Brands International, Equifax, Flextronics, HP, Life Time Fitness, McKee Foods, MGM Resorts International, Sanofi, ServiceSource International, Symantec, TripAdvisor, Yahoo!
    Top Industries
    REVIEWERS
    Manufacturing Company24%
    Recruiting/Hr Firm11%
    Consumer Goods Company11%
    Comms Service Provider11%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider14%
    Financial Services Firm7%
    Energy/Utilities Company6%
    REVIEWERS
    Financial Services Firm32%
    Transportation Company11%
    Computer Software Company11%
    Insurance Company5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider8%
    Financial Services Firm8%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise10%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    REVIEWERS
    Small Business30%
    Midsize Enterprise8%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    SAP SuccessFactors vs. Workday
    September 2022
    Find out what your peers are saying about SAP SuccessFactors vs. Workday and other solutions. Updated: September 2022.
    632,779 professionals have used our research since 2012.

    SAP SuccessFactors is ranked 1st in Talent Acquisition with 28 reviews while Workday is ranked 2nd in Talent Acquisition with 17 reviews. SAP SuccessFactors is rated 8.0, while Workday is rated 8.0. The top reviewer of SAP SuccessFactors writes "Stable solution with automatic interlinking and reporting features". On the other hand, the top reviewer of Workday writes "Offers good business process framework and out-of-the-box reporting, and brings operational efficiencies". SAP SuccessFactors is most compared with SAP HCM, Oracle HCM Cloud, PeopleSoft, Cornerstone Learning and Oracle Taleo, whereas Workday is most compared with Oracle HCM Cloud, PeopleSoft, SAP HCM, UKG and Cornerstone Learning. See our SAP SuccessFactors vs. Workday report.

    See our list of best Cloud HCM vendors, best Talent Acquisition vendors, and best Talent Management vendors.

    We monitor all Talent Acquisition reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.