We performed a comparison between Grafana and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable, reliable product."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"The solution has good features."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"Provides good dashboard visualization."
"The most valuable thing was that it had a good visualization tool."
"We can write queries in different languages, which is beneficial for visualization."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The most valuable feature is application monitoring."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The stability of New Relic APM is very good."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The pricing is pretty good."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"It offers helpful user metrics so we can learn more about the user experience."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"Multiple dashboards combined into one dashboard has slowed things down for us."
"There are not a lot of plugins for financial market monitoring."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"The product's configuration for saving files could be improved."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"It can take a considerable amount of time to learn the graphs if a long duration is selected."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"It is very difficult to award the service level cycles at an endpoint level."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"In the next release, I'd like to see a better pricing structure."
"New Relic needs to improve is the user data schema."
"The browser isn't exactly reliable."
Grafana is ranked 9th in Application Performance Management (APM) with 28 reviews while New Relic is ranked 3rd in Application Performance Management (APM) with 32 reviews. Grafana is rated 7.8, while New Relic is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Grafana is most compared with Azure Monitor, Dynatrace, Honeycomb.io, Sentry and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and Honeycomb.io. See our Grafana vs. New Relic report.
See our list of best Application Performance Management (APM) vendors.
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