Grafana vs New Relic comparison

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Grafana Labs Logo
7,544 views|4,263 comparisons
New Relic Logo
25,893 views|19,123 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Grafana and New Relic based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Grafana vs. New Relic Report (Updated: May 2023).
708,544 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It is a stable, reliable product.""Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days.""The solution has good features.""Grafana is able to connect with multiple data sources, unlike Elasticsearch.""Provides good dashboard visualization.""The most valuable thing was that it had a good visualization tool.""We can write queries in different languages, which is beneficial for visualization.""There are multiple kinds of models there to create dashboards, which is quite useful."

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"The most valuable feature is application monitoring.""The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing.""The stability of New Relic APM is very good.""New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem.""The pricing is pretty good.""The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins.""It offers helpful user metrics so we can learn more about the user experience.""The feature I found most valuable is being able to design my queries. It's easy to design a query."

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"Its UI features to create charts can also be improved. Some features could have a link to the documentation.""Multiple dashboards combined into one dashboard has slowed things down for us.""There are not a lot of plugins for financial market monitoring.""The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve.""It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific.""The product's configuration for saving files could be improved.""There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use.""It can take a considerable amount of time to learn the graphs if a long duration is selected."

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"It is a serious tool and requires a lot of time invested in order to understand how it works.""They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself.""It is very difficult to award the service level cycles at an endpoint level.""Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application.""Some AIOps are missing in New Relic APS, and I would like to see more features in this area.""In the next release, I'd like to see a better pricing structure.""New Relic needs to improve is the user data schema.""The browser isn't exactly reliable."

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Pricing and Cost Advice
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi @Faustine Chisasa,  I will go with ELK + Grafana. Elasticsearch is highly distributed, scalable and fast. You got power of storage. Logstash is highly pluggable and rich in plugins. You can use… more »
    Top Answer:The most important feature of Grafana is its alarm formatting capability.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Average Words per Review
    Average Words per Review
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Grafana Labs
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    Grafana is an essential visualization tool for all application metrics in the environment, allowing teams to search and conduct application troubleshooting and monitor application performance, including CPU. Its most valuable features include its ability to create appealing graphs, cater to multiple use cases, integrate with other tools, and provide live monitoring and alerts. 

    Grafana has greatly improved organizations' observability and operational excellence by providing a centralized way to instantly see business, technical, and service metrics and find bottlenecks easily.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Learn more about Grafana
    Learn more about New Relic
    Sample Customers
    PayPal, eBay, Staples,, Intel, NS1, TED, NetApp, Vimeo, RackSpace, SquareSpace, OpenTable, MediaMath, Fermilab
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    Comms Service Provider18%
    Financial Services Firm18%
    Wellness & Fitness Company9%
    Financial Services Firm22%
    Computer Software Company15%
    Manufacturing Company10%
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Educational Organization20%
    Financial Services Firm15%
    Computer Software Company14%
    Company Size
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise57%
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise71%
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise36%
    Small Business16%
    Midsize Enterprise27%
    Large Enterprise57%
    Buyer's Guide
    Grafana vs. New Relic
    May 2023
    Find out what your peers are saying about Grafana vs. New Relic and other solutions. Updated: May 2023.
    708,544 professionals have used our research since 2012.

    Grafana is ranked 9th in Application Performance Management (APM) with 28 reviews while New Relic is ranked 3rd in Application Performance Management (APM) with 32 reviews. Grafana is rated 7.8, while New Relic is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". Grafana is most compared with Azure Monitor, Dynatrace,, Sentry and Splunk Enterprise Security, whereas New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and See our Grafana vs. New Relic report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.