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InfluxDB vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
InfluxDB enhances efficiency by reducing display time and workforce needs, streamlining projects without extra licensing investments.
Sentiment score
6.4
New Relic enhances performance and quality by speeding issue resolution, reducing downtime, and improving service and operational efficiency.
InfluxDB reduced my time to show data without any interruption, also reducing the number of people needed to manage the project; it is very good to have InfluxDB in my project.
Student at a educational organization with 1,001-5,000 employees
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
System Engineer at a retailer with 10,001+ employees
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
Senior SRE Engineer at SentinelOne
 

Customer Service

Sentiment score
5.5
Users find InfluxDB forums comprehensive, but may face slow support unless using premium services; many resolve issues independently.
Sentiment score
7.5
New Relic's support is praised for responsiveness and effectiveness, despite occasional delays, with commendable documentation and product reliability.
If I drop an email to them, they will respond quickly to my email.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Customer support from New Relic is very good, and we rarely need to create support tickets.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
They are very polite and helped him out.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
6.9
InfluxDB is scalable and useful for data monitoring, with mixed feedback on cost, backup, and performance at enterprise levels.
Sentiment score
7.7
New Relic is praised for its scalability, integration, and ease of use, despite licensing cost considerations.
The main challenge with InfluxDB, which is common with all databases, was handling very high throughput systems and high throughput message flow.
Deployment Engineer at Derq
We’ve scaled on volume with seven years of continuous data without performance degradation.
Senior System Developer at Norled
InfluxDB's scalability is fine for me; I gather a lot of metrics and have not had any issues.
Network engineer at a energy/utilities company with 10,001+ employees
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.0
InfluxDB is stable and reliable, with occasional data loss, manageable with Kafka; supporting various applications efficiently.
Sentiment score
7.8
New Relic is highly stable with minor, swiftly resolved glitches, consistently praised for reliability and mature performance during high traffic.
It serves as the backbone of our application, and its stability is crucial.
Senior System Developer at Norled
It is very stable, with no reliability or downtime in InfluxDB.
Student at a educational organization with 1,001-5,000 employees
After integrating Kafka, it never broke again, as Kafka handled messages and metrics appropriately, decreasing the message throughput.
Deployment Engineer at Derq
New Relic lags sometimes.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
 

Room For Improvement

InfluxDB needs improved UI simplicity, error logging, backup capabilities, query language, clustering, documentation, performance, and security enhancements.
New Relic requires improvements in data privacy, integration, user interface, and advanced analytics for better user experience and functionality.
InfluxDB deprecated FluxQL, which was intuitive since developers are already familiar with standard querying.
Chief Technology Officer at Presta Agency
Having a SQL abstraction in InfluxDB could be beneficial, making it more accessible for teams that prefer querying with SQL-style syntax.
Senior System Developer at Norled
It could include automated backup and a monitoring solution for InfluxDB or a script developed by a REST API.
Network engineer at a energy/utilities company with 10,001+ employees
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
System Engineer at a retailer with 10,001+ employees
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Platform Software Engineer 4 at Nexthink
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Senior SRE Engineer at SentinelOne
 

Setup Cost

InfluxDB's pricing change to a monthly fee affects enterprise costs, while some benefit from unclear setup and licensing details.
New Relic offers flexible but costly pricing; discounts and AWS Marketplace purchasing ease acquisition, with volume-based pricing considerations.
We use the open-source version of InfluxDB, so it is free.
Senior System Developer at Norled
My experience with pricing, setup cost, and licensing for InfluxDB was great, as I did not use any license.
Network engineer at a energy/utilities company with 10,001+ employees
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
 

Valuable Features

InfluxDB offers efficient time series capabilities and integration, ideal for high-performance data analysis and visualization in various projects.
New Relic provides real-time monitoring, customizable dashboards, and integration capabilities, enhancing usability and efficiency in performance analysis.
The most important feature for us is low latency, which is crucial in building a high-performance engine for day trading.
Chief Technology Officer at Presta Agency
InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
Senior System Developer at Norled
It helps me maintain my solution easily because it is very reliable, so we didn't face any performance issues or crashes regarding our queries; we can get the results very fast.
Solutions Engineer at a tech vendor with 51-200 employees
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Head of API at a marketing services firm with 11-50 employees
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
Senior SRE Engineer at SentinelOne
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

InfluxDB
Ranking in Network Monitoring Software
23rd
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
Non-Relational Databases (2nd), Open Source Databases (8th), NoSQL Databases (6th)
New Relic
Ranking in Network Monitoring Software
8th
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
166
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of InfluxDB is 0.3%, down from 0.4% compared to the previous year. The mindshare of New Relic is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
New Relic1.5%
InfluxDB0.3%
Other98.2%
Network Monitoring Software
 

Featured Reviews

HJ
Senior System Developer at Norled
Tracking vessel movements seamlessly with continuous data collection and query execution
We mainly write and read data from InfluxDB. We perform very simple queries to do time series on a key, which is a unique ID of the vessel. We will select a vessel and select from time to time stamp. That’s what we do. InfluxDB’s core functionality is crucial as it allows us to store our data and execute queries with excellent response times.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise70
 

Questions from the Community

What do you like most about InfluxDB?
InfluxDB is a database where you can insert data. However, it would be best if you had different components for alerting, data sending, and visualization. You need to install tools to collect data ...
What needs improvement with InfluxDB?
Although I didn't encounter any significant challenges, I think that if there was a NoSQL version of InfluxDB, that would also help because I have used the SQL version. I wish InfluxDB were also av...
What is your primary use case for InfluxDB?
My main use case for InfluxDB involved working on a LEO satellite KPI monitoring application, where I gathered latency, throughput, packet loss, jitter, and various types of network data for severa...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

ebay, AXA, Mozilla, DiDi, LeTV, Siminars, Cognito, ProcessOut, Recommend, CATS, Smarsh, Row 44, Clustree, Bleemeo
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about InfluxDB vs. New Relic and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.