Zabbix and New Relic are two prominent players in the monitoring solutions category. New Relic often has the upper hand due to its comprehensive feature set, despite a higher cost.
Features: Zabbix provides powerful data collection and visualization, supports various customization scripts, and offers extensive monitoring capabilities. New Relic offers detailed application performance monitoring, real-time analytics, and wide-ranging integration capabilities, making it more suitable for complex environments.
Room for Improvement: Zabbix users highlight its steep learning curve, complicated configuration processes, and need for usability enhancements. New Relic feedback indicates a need for more flexible pricing options, better mobile monitoring, and refinements in cost structure.
Ease of Deployment and Customer Service: Zabbix offers flexible deployment options, but users find the setup challenging without adequate documentation. Customer service is satisfactory but needs improvement. New Relic's cloud-based deployment is straightforward, and their responsive customer service is highly rated.
Pricing and ROI: Zabbix is celebrated for its cost-effectiveness, with low setup costs and a good return on investment over time. New Relic, despite its higher initial setup costs, provides valuable insights that positively impact ROI and justify the investment for complex needs.
Issues that could be solved quickly sometimes take longer because they go around in circles.
It is so straightforward that I have never had to use the support.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
It is literally free.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
Zabbix is Linux-based open-source software, and the main use case is to reduce costs.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
Product | Market Share (%) |
---|---|
Zabbix | 11.7% |
New Relic | 1.9% |
Other | 86.4% |
Company Size | Count |
---|---|
Small Business | 65 |
Midsize Enterprise | 49 |
Large Enterprise | 60 |
Company Size | Count |
---|---|
Small Business | 53 |
Midsize Enterprise | 23 |
Large Enterprise | 34 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.
It offers a wide range of features including data collection, visualization, and reporting.
With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.