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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
164
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Data Integration (12th), Supply Chain Analytics (1st), Cloud Data Integration (11th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.5%, down from 18.3% compared to the previous year. The mindshare of Palantir Foundry is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic10.5%
Palantir Foundry4.0%
Other85.5%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
SR
Architect at L&T Technology Services
Finds security and customization features impressive, although cost concerns persist
My experience with Palantir Foundry and Azure has been good. Palantir Foundry is costly, but Azure is open, which allows for easier experimentation. Being a closed product, Palantir Foundry is difficult to practice offline unless we have an enterprise edition. However, it is very secure compared to other platforms. Palantir Foundry's best features include security, built-in features, low-code, no-code platform, and ease of use. The collaborative workspaces within Palantir Foundry contribute to team efficiency and project outcomes through seamless operation. The ease of customization is particularly notable. I have worked with the data lineage feature in Palantir Foundry, which comes by default. We simply need to tick the checkbox and make necessary configuration changes within the system itself. We do not need to procure another lineage platform as Palantir Foundry has its own built-in features for data lineage, data governance, and data security. The lineage feature helps enhance our data management practices by allowing us to understand the origin of data, track all activities happening on the data, identify users and consumers, and monitor how it flows across the system. This makes it easier to generate reports based on the lineage database. The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries. Using the AIP library within Palantir Foundry helps us develop quick resolutions for predictive models and analytics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"We are able to drill down and see what is going on in the system."
"It is stable and scalable."
"Monitoring is a crucial thing for every work, and New Relic is doing a very good job in this part."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The simplicity of the dashboard is very good."
"The data lineage is great."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The interface is really user-friendly."
"Great features available in one tool."
"It's scalable."
"The AI engine that comes with Palantir Foundry is quite interesting."
 

Cons

"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"New Relic can be improved by incorporating an automated incident analysis solution."
"New Relic can be improved by incorporating an automated incident analysis solution."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The solution should include more detailed reports for SQL database requests."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The workflow could be improved."
"The startup pricing is high, causing concern despite being cost-effective in terms of total cost of ownership."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"The solution's visualization and analysis could be improved."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"The solution’s data security could be improved."
"The frontend capabilities of Palantir Foundry could be improved."
"If you want to create new models on specific data sets, computing that is quite costly."
 

Pricing and Cost Advice

"The pricing and licensing are too high."
"The solution is less expensive than AppNeta."
"We feel it's a little bit pricey."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"It would be nice if we could buy it annually instead of monthly."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"The solution’s pricing is high."
"Palantir Foundry has different pricing models that can be negotiated."
"Palantir Foundry is an expensive solution."
"It's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
8%
Retailer
6%
Manufacturing Company
13%
Financial Services Firm
10%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise65
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic is priced on the higher side. Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic, which resulted in moving to open-sourc...
What do you like most about Palantir Foundry?
Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration.
What needs improvement with Palantir Foundry?
Apart from the pricing and offline availability issues, improvements are needed in Palantir Foundry's costing factor. Cost-wise, it is not open for everybody, and they are not exposing anything out...
What is your primary use case for Palantir Foundry?
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various car brands such as Honda, Hyundai, Ford, Mercedes-Benz, and BMW. This involves hig...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.