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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
8th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Data Integration (10th), Supply Chain Analytics (1st), Cloud Data Integration (12th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of April 2026, in the IT Operations Analytics category, the mindshare of New Relic is 9.2%, down from 17.8% compared to the previous year. The mindshare of Palantir Foundry is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic9.2%
Palantir Foundry4.1%
Other86.7%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
BA
Associate Vice President at a insurance company with 10,001+ employees
Unified data workflows have empowered collaborative analytics and streamlined AI development
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important thing is that it tells us where the latency in throughput and response time are."
"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It does everything we wanted it to do."
"The API functionality allows us to get hit counts from external sources, such as APIs or databases, and everything is mapped very clearly."
"The most valuable feature is the ability to manage the application flow."
"I find the error monitoring of IIS web applications to be extremely useful."
"The product's initial setup phase was very easy."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort."
"Foundry's data visualization is fantastic."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"This product has all the various components for getting data, transforming it and visually creating the dashboards without the need to integrate things and no need to check the compatibility."
"I like the data onboarding to Palantir Foundry and ETL creation."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
 

Cons

"Overall, New Relic is not as good as Dynatrace."
"It doesn't give us rich process tracing, which is the only complaint I have."
"New Relic can be improved in a few areas. I noticed that some things can be easily done through Splunk but not through New Relic."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"I would like an infrastructure network that provides real-time views, showing the issues."
"Currently, we don't have a way to send alerts which is a real pain."
"The workflow could be improved. Although it works rather seamlessly, the workflow is too complicated sometimes."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."
"The solution could use more online documentation for new users."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"There are some issues with scalability because when we are using a really large dataset, the system is rather slow."
"If you want to create new models on specific data sets, computing that is quite costly."
 

Pricing and Cost Advice

"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The price depends on how many agents you want."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"We feel it's a little bit pricey."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"Palantir Foundry has different pricing models that can be negotiated."
"The solution’s pricing is high."
"Palantir Foundry is an expensive solution."
"It's expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
7%
Outsourcing Company
5%
Manufacturing Company
14%
Financial Services Firm
10%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What needs improvement with Palantir Foundry?
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have wo...
What is your primary use case for Palantir Foundry?
There are several use cases that we are working on with Palantir Foundry. The first thing is for data model creation for all our data engineering pipelines. That is one use case. Palantir Foundry a...
What advice do you have for others considering Palantir Foundry?
The visualization part in Palantir Foundry works for me at least if I want to see how the data is structured and for an initial analysis, but I would say it is not as matured as Power BI or Tableau...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.