No more typing reviews! Try our Samantha, our new voice AI agent.

New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
8th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Data Integration (10th), Supply Chain Analytics (1st), Cloud Data Integration (12th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of April 2026, in the IT Operations Analytics category, the mindshare of New Relic is 9.2%, down from 17.8% compared to the previous year. The mindshare of Palantir Foundry is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic9.2%
Palantir Foundry4.1%
Other86.7%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
BA
Associate Vice President at a insurance company with 10,001+ employees
Unified data workflows have empowered collaborative analytics and streamlined AI development
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It’s a solid product; they continue to innovate year after year, and they’re a very solid product and a very solid company."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The APM feature is highly valuable as it can record session hosts, usage, and diagnose customer behaviors."
"The UI interface and navigation make it easy for a novice user to quickly use the provided relevant performance application data to determine how well their application is performing and to see other areas which may require some further tuning."
"Saves so much time in debugging our code and environments."
"The overview itself provides us clear visibility of how applications are doing, and provides us our response times, data rates, and Apdex score."
"It visualizes metrics well and tracks our incoming requests, providing a lot of detail which is useful for troubleshooting."
"The simplicity of the dashboard is very good."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"The data lineage is great."
"Great features available in one tool."
"It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort."
"The AI engine that comes with Palantir Foundry is quite interesting."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"Based on my huge experience with Palantir Foundry, I find that starting from the data connection to the end user application, there is a tool for everyone."
 

Cons

"I think the APM mode can be improved. In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"Compared to their competitors, they are missing some features at the moment."
"Sometimes we've noticed agents fail to report/respond."
"The solution should include more detailed reports for SQL database requests."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"The workflow could be improved."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"Difficult to receive data from external sources."
"The solution could use more online documentation for new users."
"I rate Palantir Foundry five out of 10. I'm ambivalent."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"The solution’s data security could be improved."
 

Pricing and Cost Advice

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"We're paying for the New Relic APM license annually."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"I think the pricing is reasonable."
"The solution’s pricing is high."
"It's expensive."
"Palantir Foundry has different pricing models that can be negotiated."
"Palantir Foundry is an expensive solution."
report
Use our free recommendation engine to learn which IT Operations Analytics solutions are best for your needs.
890,071 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
Manufacturing Company
13%
Financial Services Firm
9%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What needs improvement with Palantir Foundry?
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have wo...
What is your primary use case for Palantir Foundry?
There are several use cases that we are working on with Palantir Foundry. The first thing is for data model creation for all our data engineering pipelines. That is one use case. Palantir Foundry a...
What advice do you have for others considering Palantir Foundry?
The visualization part in Palantir Foundry works for me at least if I want to see how the data is structured and for an initial analysis, but I would say it is not as matured as Power BI or Tableau...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: April 2026.
890,071 professionals have used our research since 2012.