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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
168
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Data Integration (12th), Supply Chain Analytics (1st), Cloud Data Integration (11th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.5%, down from 18.3% compared to the previous year. The mindshare of Palantir Foundry is 4.0%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic10.5%
Palantir Foundry4.0%
Other85.5%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
SR
Architect at L&T Technology Services
Finds security and customization features impressive, although cost concerns persist
My experience with Palantir Foundry and Azure has been good. Palantir Foundry is costly, but Azure is open, which allows for easier experimentation. Being a closed product, Palantir Foundry is difficult to practice offline unless we have an enterprise edition. However, it is very secure compared to other platforms. Palantir Foundry's best features include security, built-in features, low-code, no-code platform, and ease of use. The collaborative workspaces within Palantir Foundry contribute to team efficiency and project outcomes through seamless operation. The ease of customization is particularly notable. I have worked with the data lineage feature in Palantir Foundry, which comes by default. We simply need to tick the checkbox and make necessary configuration changes within the system itself. We do not need to procure another lineage platform as Palantir Foundry has its own built-in features for data lineage, data governance, and data security. The lineage feature helps enhance our data management practices by allowing us to understand the origin of data, track all activities happening on the data, identify users and consumers, and monitor how it flows across the system. This makes it easier to generate reports based on the lineage database. The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries. Using the AIP library within Palantir Foundry helps us develop quick resolutions for predictive models and analytics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"New Relic is easy to use even for someone with no knowledge; by seeing the dashboard, they can easily find out the application's health and notice what is happening."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"New Relic is highly scalable and its build quality is very easy for handling to startup, enterprise, scale up, and workloads."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"The integration and configuration of New Relic is straightforward and easy."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The data lineage is great."
"Great features available in one tool."
"I like the data onboarding to Palantir Foundry and ETL creation."
"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
 

Cons

"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"The price could improve."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"Sometimes it works really slow, but I think it depends on the organization-to-organization usage."
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
"New Relic can be improved by incorporating an automated incident analysis solution."
"The price needs improvement."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"Difficult to receive data from external sources."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."
"Some error messages can be very cryptic."
"The workflow could be improved."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
"The solution’s data security could be improved."
"The solution's visualization and analysis could be improved."
 

Pricing and Cost Advice

"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"The pricing and licensing are too high."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"The solution is less expensive than AppNeta."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"The detection piece of it brings us a big return on investment."
"Pricing is better with New Relic APM than Dynatrace."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Palantir Foundry has different pricing models that can be negotiated."
"The solution’s pricing is high."
"It's expensive."
"Palantir Foundry is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
Manufacturing Company
14%
Financial Services Firm
10%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise71
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
What needs improvement with Palantir Foundry?
Apart from the pricing and offline availability issues, improvements are needed in Palantir Foundry's costing factor. Cost-wise, it is not open for everybody, and they are not exposing anything out...
What is your primary use case for Palantir Foundry?
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various car brands such as Honda, Hyundai, Ford, Mercedes-Benz, and BMW. This involves hig...
What advice do you have for others considering Palantir Foundry?
Palantir Foundry is an excellent product for data engineering. On a scale of one to 10, I would rate Palantir Foundry a 9.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: December 2025.
880,954 professionals have used our research since 2012.