New Relic vs Palantir Foundry comparison

New Relic and Palantir are both solutions in the IT Operations Analytics category. New Relic is ranked #3 with an average rating of 8.2, while Palantir is ranked #8 with an average rating of 8.0. New Relic holds a 8.6% mindshare in IOA, compared to Palantir’s 4.0% mindshare. Additionally, 94% of New Relic users are willing to recommend the solution, compared to 88% of Palantir users who would recommend it.

New Relic

Read 174 New Relic reviews

18,652 Views
1,865 Comparison Views

94% willing to recommend

Palantir Foundry

Read 18 Palantir Foundry reviews

11,675 Views
701 Comparison Views

88% willing to recommend

New Relic

Palantir Foundry

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Executive SummaryUpdated on Jan 1, 2025

New Relic and Palantir Foundry compete in the fields of application performance monitoring and data management. New Relic holds the upper hand in application performance management due to its real-time monitoring and ease of integration, while Palantir Foundry excels in data handling and visualization.

Features: New Relic offers real-time application performance monitoring, detailed transaction traces, and comprehensive alerts. Its ease of installation and integration with various tools make it user-friendly. Major features include server and application monitoring and rich operational insights. Palantir Foundry stands out with its superior data integration and transformation capabilities. Its data visualization tools and extensive security measures are well-suited for complex environments, making it highly adaptable to different needs.

Room for Improvement: New Relic faces challenges with its complex pricing models and data privacy concerns. Users seek improved alerting systems and more detailed error analysis. Palantir Foundry users find the high cost and complex setup troubling, alongside its steep learning curve, particularly for non-technical users.

Ease of Deployment and Customer Service: New Relic supports hybrid cloud and on-premises use, offering an edge for diverse infrastructure needs. Its documentation and community are widely appreciated. Palantir Foundry, while also reliable for cloud deployment, receives praise for hands-on customer service and support quality.

Pricing and ROI: New Relic's pricing, based on data ingestion, is considered high. Users, however, recognize the ROI through issue resolution and system efficiency improvements. Palantir Foundry’s pricing is justified by its centralized platform's ability to reduce the need for additional tools. Both solutions, though costly, are valued for their critical functionalities in ensuring operational efficiencies.

To learn more, read our detailed New Relic vs. Palantir Foundry Report (Updated: April 2026).

Buyer's Guide

New Relic vs. Palantir Foundry

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

New Relic

Ranking in IT Operations Analytics

3rd

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

174

Ranking in other categories

Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)

Palantir Foundry

Ranking in IT Operations Analytics

8th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Data Integration (13th), Supply Chain Analytics (1st), Cloud Data Integration (10th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)

Mindshare comparison

As of May 2026, in the IT Operations Analytics category, the mindshare of New Relic is 8.6%, down from 17.3% compared to the previous year. The mindshare of Palantir Foundry is 4.0%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Mindshare Distribution
Product	Mindshare (%)
New Relic	8.6%
Palantir Foundry	4.0%
Other	87.4%

IT Operations Analytics

Featured Reviews

BasilJiji

System Engineer at a retailer with 10,001+ employees

Real-time alerts have reduced server outage impact and support fast incident response

In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

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Sai Arun Bandhakavi

Associate Vice President at a insurance company with 10,001+ employees

Unified data workflows have empowered collaborative analytics and streamlined AI development

Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."

"The initial set-up was at the time the most straightforward and easy as imaginable, which really pushed us over the edge of giving it a go and loving it from day one."

"In several days, we got a great ROI due to an issue in a customer application."

"It enables us to fine-tune our application quicker."

"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."

"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."

"I’ve gotten our teams to use New Relic to help them craft code that properly performs right out of the gate."

"I don’t see us being able to operate without New Relic."

More New Relic pros

"It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort."

"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."

"The data lineage is great."

"The solution provides an end-to-end integrated tech stack that takes care of all utility/infrastructure topics for you."

"I rate Palantir Foundry a ten out of ten."

"Live video sessions enhance the available documentation and allow you to ask questions directly."

"Encapsulates all the components without the requirement to integrate or check compatibility."

"The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries."

More Palantir Foundry pros

Cons

"The pricing model. New Relic can be expensive for growing startups."

"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."

"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."

"Compared to their competitors, they are missing some features at the moment."

"The deployment process could be improved."

"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."

"The integration and configuration of this product in our AWS environment needs improvement on the filtering part."

"Doesn't recognized some third party transaction traces."

More New Relic cons

"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."

"The one area where improvement could be made is the cost of the solution which is quite expensive."

"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."

"If you want to create new models on specific data sets, computing that is quite costly."

"The workflow could be improved."

"The solution could use more online documentation for new users."

"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."

"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."

More Palantir Foundry cons

Pricing and Cost Advice

"The solution is cheap, but prices can go up when users grow."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"This is an expensive product."

"The detection piece of it brings us a big return on investment."

"The pricing and licensing are too high."

"It would be nice if we could buy it annually instead of monthly."

"The pricing is fine."

"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."

More New Relic pricing and cost advice

"The solution’s pricing is high."

"Palantir Foundry has different pricing models that can be negotiated."

"It's expensive."

"Palantir Foundry is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

Manufacturing Company

Outsourcing Company

Manufacturing Company

13%

Financial Services Firm

Government

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	51
Large Enterprise	78

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	13

Questions from the Community

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

See all answers

What needs improvement with New Relic Insights?

I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...

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What needs improvement with Palantir Foundry?

See all answers

What is your primary use case for Palantir Foundry?

There are several use cases that we are working on with Palantir Foundry. The first thing is for data model creation for all our data engineering pipelines. That is one use case. Palantir Foundry a...

See all answers

What advice do you have for others considering Palantir Foundry?

The visualization part in Palantir Foundry works for me at least if I want to see how the data is structured and for an initial analysis, but I would say it is not as matured as Power BI or Tableau...

See all answers

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Compared 6% of the time

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Compared 4% of the time

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

New Relic

April 2026

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Buyer's Guide

Palantir Foundry

April 2026

Download Palantir Foundry product report

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

No data available

Overview

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

New Relic

Palantir Foundry offers intuitive data management and application development, prioritizing accessibility through low-code/no-code tools, enabling users to integrate, analyze, and collaborate efficiently.

Palantir Foundry centers on user accessibility, data governance, and real-time capabilities, streamlining processes with low-code/no-code development. It supports comprehensive data analysis and integration, enhanced by digital twin features that align virtual and physical interactions. Despite high costs and performance challenges with large datasets, it remains a prime choice for sectors needing structured and unstructured data integration. Key areas include robust data security, lineage tracking, and predictive analytics, promoted through a unified management platform adaptable to diverse needs.

What are the key features of Palantir Foundry?

User-friendly interface enabling easy data governance and automation.
Real-time integration with strong data analysis and collaboration tools.
Low-code/no-code development to widen accessibility.
Digital twin capabilities for bi-directional process integration.
Strong data lineage, predictive analytics, and visualization tools.
Flexibility and customization options.

What benefits and ROI could reviews highlight?

Improved decision-making through enhanced data visibility.
Increased efficiency with automated data processes.
Broader accessibility to data insights via low-code options.
Enhanced collaboration and integration between departments.
Potential cost savings through streamlined operations.

In manufacturing, Palantir Foundry aids in engineering pipeline models and semantic frameworks, while utilities utilize its analytics to enhance service delivery. Insurance firms leverage its capability to assess and predict customer behavior. Throughout these industries, Foundry integrates across cloud environments, bridging structured and unstructured data from various sources.

Palantir

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense

Buyer's Guide

New Relic vs. Palantir Foundry

April 2026

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