

New Relic and Palantir Foundry compete in the fields of application performance monitoring and data management. New Relic holds the upper hand in application performance management due to its real-time monitoring and ease of integration, while Palantir Foundry excels in data handling and visualization.
Features: New Relic offers real-time application performance monitoring, detailed transaction traces, and comprehensive alerts. Its ease of installation and integration with various tools make it user-friendly. Major features include server and application monitoring and rich operational insights. Palantir Foundry stands out with its superior data integration and transformation capabilities. Its data visualization tools and extensive security measures are well-suited for complex environments, making it highly adaptable to different needs.
Room for Improvement: New Relic faces challenges with its complex pricing models and data privacy concerns. Users seek improved alerting systems and more detailed error analysis. Palantir Foundry users find the high cost and complex setup troubling, alongside its steep learning curve, particularly for non-technical users.
Ease of Deployment and Customer Service: New Relic supports hybrid cloud and on-premises use, offering an edge for diverse infrastructure needs. Its documentation and community are widely appreciated. Palantir Foundry, while also reliable for cloud deployment, receives praise for hands-on customer service and support quality.
Pricing and ROI: New Relic's pricing, based on data ingestion, is considered high. Users, however, recognize the ROI through issue resolution and system efficiency improvements. Palantir Foundry’s pricing is justified by its centralized platform's ability to reduce the need for additional tools. Both solutions, though costly, are valued for their critical functionalities in ensuring operational efficiencies.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
After implementing New Relic, we have decreased staffing requirements while saving time and money.
With traditional development requiring many specialized roles, Palantir Foundry allows us to operate efficiently with fewer personnel.
I haven't seen a return on investment with Palantir Foundry.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
They are very polite and helped him out.
They are knowledgeable, and their boot camps demonstrate solutions in just three days, which typically takes months or years.
Whenever Palantir Foundry introduces a new product, the Palantir people come and train us on new applications.
The documentation and technical support are very good.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Regarding New Relic's scalability, it excels at the enterprise level for cloud integrations that can utilize tags.
For scalability, I would rate it ten out of ten because you have a lot of flexibility.
Regarding scalability, if you have billions and trillions of records, Palantir Foundry accommodates ETL pipelines with a dedicated compute profile.
New Relic lags sometimes.
New Relic is stable based on my experience, as I have not seen any problems with the UI.
I get more technical support from Palantir.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Palantir Foundry also needs to change the traditional data management approach from one-directional to bi-directional, near real-time data flow everywhere, which they address through data virtualization.
The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users.
Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
My experience with pricing, setup cost, and licensing for synthetic monitoring is that minions used to cost a lot.
As we talk about pricing, it is not that much cheaper.
Its high initial pricing can be intimidating, but it becomes cost-effective as it reduces the need for a development team.
In terms of getting a contractor to work on that, I would probably say it is more expensive because there are fewer people with that skillset compared to, say, Databricks or Azure.
I worked closely with a management colleague who explained how they check for cost based on user activity and individual vertical usage.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries.
The main advantage is you can decentralize the analytics, and you will have everything in one place, so that you do not need to rely on multiple departments working on different tools.
The digital twins concept allows bi-directional data and process integration between virtual and physical worlds.
| Product | Mindshare (%) |
|---|---|
| New Relic | 8.6% |
| Palantir Foundry | 4.0% |
| Other | 87.4% |

| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 51 |
| Large Enterprise | 78 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 17 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Palantir Foundry offers intuitive data management and application development, prioritizing accessibility through low-code/no-code tools, enabling users to integrate, analyze, and collaborate efficiently.
Palantir Foundry centers on user accessibility, data governance, and real-time capabilities, streamlining processes with low-code/no-code development. It supports comprehensive data analysis and integration, enhanced by digital twin features that align virtual and physical interactions. Despite high costs and performance challenges with large datasets, it remains a prime choice for sectors needing structured and unstructured data integration. Key areas include robust data security, lineage tracking, and predictive analytics, promoted through a unified management platform adaptable to diverse needs.
What are the key features of Palantir Foundry?In manufacturing, Palantir Foundry aids in engineering pipeline models and semantic frameworks, while utilities utilize its analytics to enhance service delivery. Insurance firms leverage its capability to assess and predict customer behavior. Throughout these industries, Foundry integrates across cloud environments, bridging structured and unstructured data from various sources.
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