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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
172
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
10th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Data Integration (12th), Supply Chain Analytics (1st), Cloud Data Integration (11th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of February 2026, in the IT Operations Analytics category, the mindshare of New Relic is 10.3%, down from 18.2% compared to the previous year. The mindshare of Palantir Foundry is 4.1%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Market Share Distribution
ProductMarket Share (%)
New Relic10.3%
Palantir Foundry4.1%
Other85.6%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
SR
Architect at L&T Technology Services
Finds security and customization features impressive, although cost concerns persist
My experience with Palantir Foundry and Azure has been good. Palantir Foundry is costly, but Azure is open, which allows for easier experimentation. Being a closed product, Palantir Foundry is difficult to practice offline unless we have an enterprise edition. However, it is very secure compared to other platforms. Palantir Foundry's best features include security, built-in features, low-code, no-code platform, and ease of use. The collaborative workspaces within Palantir Foundry contribute to team efficiency and project outcomes through seamless operation. The ease of customization is particularly notable. I have worked with the data lineage feature in Palantir Foundry, which comes by default. We simply need to tick the checkbox and make necessary configuration changes within the system itself. We do not need to procure another lineage platform as Palantir Foundry has its own built-in features for data lineage, data governance, and data security. The lineage feature helps enhance our data management practices by allowing us to understand the origin of data, track all activities happening on the data, identify users and consumers, and monitor how it flows across the system. This makes it easier to generate reports based on the lineage database. The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries. Using the AIP library within Palantir Foundry helps us develop quick resolutions for predictive models and analytics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The most valuable features of New Relic are the reports and ease of use."
"It is a software solution as a service, so I don't have to manage it on-premise."
"They have baseline level alerting."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The integration and configuration of New Relic is straightforward and easy."
"New Relic has positively impacted my organization regarding my main area of interest, which is performance tests, and by using New Relic, I received a lot of information to improve my systems."
"Palantir Foundry is a robust platform that has really strong plugin connectors and provides features for real-time integration."
"Great features available in one tool."
"I rate Palantir Foundry a ten out of ten."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"I like the data onboarding to Palantir Foundry and ETL creation."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
 

Cons

"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"New Relic can be improved, particularly by enhancing the UI, which is currently a bit off."
"The solution needs to have staging."
"The pricing could be improved as it is quite high relative to what is offered."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"Compared to their competitors, they are missing some features at the moment."
"I chose a rating of 8 out of 10 because the UI requires me to dig in and find the needed traces, and it can be more user-friendly."
"The solution could use more online documentation for new users."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"The solution’s data security could be improved."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
"The major hindrance with Palantir Foundry is that being a very closed product, the cost optimization and costing are not exposed to the end users."
"Cost of this solution is quite high."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
 

Pricing and Cost Advice

"The solution is cheap, but prices can go up when users grow."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"This is an expensive tool."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"The price was one of the reasons we chose this solution."
"The pricing is fine."
"Pricing is better with New Relic APM than Dynatrace."
"It's expensive."
"Palantir Foundry is an expensive solution."
"The solution’s pricing is high."
"Palantir Foundry has different pricing models that can be negotiated."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
5%
Manufacturing Company
14%
Financial Services Firm
10%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise76
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise8
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
When considering how New Relic can be improved, the only thing that could be a bit confusing is that there are many things in New Relic, and sometimes I need to know where to find some visualizatio...
What needs improvement with Palantir Foundry?
Apart from the pricing and offline availability issues, improvements are needed in Palantir Foundry's costing factor. Cost-wise, it is not open for everybody, and they are not exposing anything out...
What is your primary use case for Palantir Foundry?
One of the leading European manufacturing plants uses Palantir Foundry for manufacturing interior parts of various car brands such as Honda, Hyundai, Ford, Mercedes-Benz, and BMW. This involves hig...
What advice do you have for others considering Palantir Foundry?
Palantir Foundry is an excellent product for data engineering. On a scale of one to 10, I would rate Palantir Foundry a 9.
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.