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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
8th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Data Integration (10th), Supply Chain Analytics (1st), Cloud Data Integration (12th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of April 2026, in the IT Operations Analytics category, the mindshare of New Relic is 9.2%, down from 17.8% compared to the previous year. The mindshare of Palantir Foundry is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic9.2%
Palantir Foundry4.1%
Other86.7%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
BA
Associate Vice President at a insurance company with 10,001+ employees
Unified data workflows have empowered collaborative analytics and streamlined AI development
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the performance of the product."
"The stability of New Relic APM is very good."
"The most valuable feature of New Relic is its ease of use."
"In my opinion, New Relic is a good tool, and if a colleague was asking my opinion, I would say "Go ahead and use it!" It is a good solution."
"It provides information on where time is spent overall in server requests."
"Give it a try, install it, and use it. I don't have to manage the server and worry about the database, storage, and VMs being up and running, etc. It is always there."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"Based on my huge experience with Palantir Foundry, I find that starting from the data connection to the end user application, there is a tool for everyone."
"The solution offers very good end-to-end capabilities."
"The data lineage is great."
"I rate Palantir Foundry a ten out of ten."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"The virtualization tool is useful."
"Foundry's data visualization is fantastic."
"Great features available in one tool."
 

Cons

"It’s generally stable, but last year it was a little flaky."
"New Relic needs to improve is the user data schema."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"In terms of usability, I think the UI is acceptable, but it does not really guide you along with what you actually need."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The startup pricing is high, causing concern despite being cost-effective in terms of total cost of ownership."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"The one area where improvement could be made is the cost of the solution which is quite expensive."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"There are some issues with scalability because when we are using a really large dataset, the system is rather slow."
"The workflow could be improved. Although it works rather seamlessly, the workflow is too complicated sometimes."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
 

Pricing and Cost Advice

"It would be nice if we could buy it annually instead of monthly."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The solution is cheap, but prices can go up when users grow."
"We feel it's a little bit pricey."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The solution’s pricing is high."
"Palantir Foundry has different pricing models that can be negotiated."
"It's expensive."
"Palantir Foundry is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
Manufacturing Company
14%
Financial Services Firm
10%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What needs improvement with Palantir Foundry?
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have wo...
What is your primary use case for Palantir Foundry?
There are several use cases that we are working on with Palantir Foundry. The first thing is for data model creation for all our data engineering pipelines. That is one use case. Palantir Foundry a...
What advice do you have for others considering Palantir Foundry?
The visualization part in Palantir Foundry works for me at least if I want to see how the data is structured and for an initial analysis, but I would say it is not as matured as Power BI or Tableau...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.