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New Relic vs Palantir Foundry comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in IT Operations Analytics
3rd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
173
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Infrastructure Monitoring (9th), Mobile APM (3rd), Cloud Monitoring Software (3rd), AIOps (4th)
Palantir Foundry
Ranking in IT Operations Analytics
8th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Data Integration (10th), Supply Chain Analytics (1st), Cloud Data Integration (12th), Data Migration Appliances (3rd), Data Management Platforms (DMP) (1st), Data and Analytics Service Providers (1st)
 

Mindshare comparison

As of April 2026, in the IT Operations Analytics category, the mindshare of New Relic is 9.2%, down from 17.8% compared to the previous year. The mindshare of Palantir Foundry is 4.1%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
New Relic9.2%
Palantir Foundry4.1%
Other86.7%
IT Operations Analytics
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
BA
Associate Vice President at a insurance company with 10,001+ employees
Unified data workflows have empowered collaborative analytics and streamlined AI development
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have worked on Palantir Foundry. There are many things that come up, but a few things are not intuitive enough. Now that we are in this AI phase, Palantir Foundry has created some wrappers around the models, allowing us to create using a no-code application, chatbots, and LLM functions. The problem is that interaction with outside applications can be difficult with the current setup that Palantir Foundry has. There are ways to do that, but it is not that intuitive, which is what I feel.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a standard visibility process for any application that rolls out, and it gives us the ability to train our people and provide a more responsive application."
"The stability of New Relic APM is very good."
"The simplicity of the dashboard is very good."
"It's given us the ability for anyone to know how our customers experience our application."
"The VPN is one of the solution's most valuable features for us."
"New Relic is great for DevOps and for a company that expects developers to do their own operations."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"New Relic is the right solution in my opinion."
"Live video sessions enhance the available documentation and allow you to ask questions directly."
"The predictive analytics capability within Palantir Foundry impacts financial forecasting strategies through its AIP functionality, which includes numerous pre-built models, LLMs, and data science application libraries."
"I rate Palantir Foundry a ten out of ten."
"This product has all the various components for getting data, transforming it and visually creating the dashboards without the need to integrate things and no need to check the compatibility."
"Based on my huge experience with Palantir Foundry, I find that starting from the data connection to the end user application, there is a tool for everyone."
"The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"The data lineage is great."
 

Cons

"It hasn’t scaled quite right now. We use another tool for out-of-gate view."
"I chose a rating of 8 out of 10 because the UI requires me to dig in and find the needed traces, and it can be more user-friendly."
"Currently, it is not the only solution we have for monitoring so there are things that it’s missing – for example what Datadog does for us."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"There are certain scenarios where I feel additional functionalities could enhance New Relic, such as gaining more data about calls."
"The pricing and licensing are too high."
"There may be issues with scalability with individual users sending events up to the cloud."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The workflow could be improved."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"The startup pricing is high, causing concern despite being cost-effective in terms of total cost of ownership."
"I rate Palantir Foundry five out of 10. I'm ambivalent."
"There are some issues with scalability because when we are using a really large dataset, the system is rather slow."
"There is not a wide user base for the solution's online documentation so it is sometimes difficult to find answers."
"The solution’s data security could be improved."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
 

Pricing and Cost Advice

"There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
"Comparatively, the pricing is expensive."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
"I loved this product, but we can no longer afford it, so we dropped it."
"Palantir Foundry is an expensive solution."
"Palantir Foundry has different pricing models that can be negotiated."
"It's expensive."
"The solution’s pricing is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
8%
Outsourcing Company
5%
Manufacturing Company
13%
Financial Services Firm
9%
Government
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise77
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I have noticed discrepancies between New Relic's documentation and Terraform resources. For example, there have been instances where new features launched in the New Relic UI have not been updated ...
What needs improvement with Palantir Foundry?
Regarding points for improvement for Palantir Foundry, I see that they are improving day by day. In the last one to two years, I have seen many improvements compared to the two years that I have wo...
What is your primary use case for Palantir Foundry?
There are several use cases that we are working on with Palantir Foundry. The first thing is for data model creation for all our data engineering pipelines. That is one use case. Palantir Foundry a...
What advice do you have for others considering Palantir Foundry?
The visualization part in Palantir Foundry works for me at least if I want to see how the data is structured and for an initial analysis, but I would say it is not as matured as Power BI or Tableau...
 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Merck KGaA, Airbus, Ferrari,United States Intelligence Community, United States Department of Defense
Find out what your peers are saying about New Relic vs. Palantir Foundry and other solutions. Updated: April 2026.
889,955 professionals have used our research since 2012.