New Relic and Snyk compete in providing application performance monitoring and security solutions, respectively. New Relic seems to have the upper hand in operational insights, while Snyk excels in cost-effectiveness and developer-friendly integrations.
Features: New Relic stands out with its comprehensive dashboard for real-time performance reporting, ease of installation, and detailed alerts and insights. It promotes collaboration between developers and operations teams. Snyk emphasizes simplicity and developer-friendly integrations, focusing on vulnerability detection in open-source software and containers. It offers seamless integration with various tools and maintains a robust vulnerability database.
Room for Improvement: New Relic faces challenges regarding data privacy and cost issues, especially for startups. Users desire more configurability and detailed reports. Snyk could expand its security scanning to include SAST and DAST, improve notification management, and support more programming languages. It also requires more detailed reporting features.
Ease of Deployment and Customer Service: Both products comfortably deploy on public and hybrid clouds, with New Relic also supporting on-premises options. Their customer service is generally well-received. New Relic is praised for its community resources and documentation, while Snyk’s support is seen as very good, though some users seek better self-service documentation and integrations.
Pricing and ROI: New Relic’s pricing might be high, but it provides significant ROI through effective issue detection and insights, justifying its cost for many users. Snyk is considered cost-effective, offering good value for developer-centric organizations. It is cheaper than some competitors but could become expensive based on integration and usage. Both products offer flexible pricing models tailored to user needs and usage levels.
Issues that could be solved quickly sometimes take longer because they go around in circles.
I have reached out to customer support multiple times for various cases, particularly for customization such as creating dashboards, and my experience has been good.
We could understand the implementation of the product and other features without the need for human interaction.
Their response time aligns with their SLA commitments.
Our long-standing association has ensured smooth communication, resulting in favorable support experiences and satisfactory issue resolution.
Snyk allows for scaling across large organizations, accommodating tens of thousands of applications and over 60,000 repositories.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
New Relic can get pricey for larger organizations.
It lacks the ability to select branches on its Web UI, forcing users to rely on CLI or CI/CD for that functionality.
Both Veracode and Snyk should implement this new scoring system for CVSS and AIVSS.
The inclusion of AI to remove false positives would be beneficial.
Snyk is less expensive.
After negotiations, we received a special package with a good price point.
Snyk is recognized as the cheapest option we have evaluated.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Your data is monitored end to end, which could be directly linked with the SLA and SLO.
Another aspect I appreciate is its good alerting mechanism, which can throw alerts and can be configured with PagerDuty or Slack, allowing easy checks on triggers and troubleshooting using New Relic.
Our integration of Snyk into GitHub allows us to automatically scan codebases and identify issues, which has improved efficiency.
Snyk helps detect vulnerabilities before code moves to production, allowing for integration with DevOps and providing a shift-left advantage by identifying and fixing bugs before deployment.
The best feature of Snyk is the integration with our ticketing system, which is Jira.
| Product | Market Share (%) |
|---|---|
| New Relic | 5.1% |
| Snyk | 0.3% |
| Other | 94.6% |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 61 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 9 |
| Large Enterprise | 21 |
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
Snyk excels in integrating security within the development lifecycle, providing teams with an AI Trust Platform that combines speed with security efficiency, ensuring robust AI application development.
Snyk empowers developers with AI-ready engines offering broad coverage, accuracy, and speed essential for modern development. With AI-powered visibility and security, Snyk allows proactive threat prevention and swift threat remediation. The platform supports shifts toward LLM engineering and AI code analysis, enhancing security and development productivity. Snyk collaborates with GenAI coding assistants for improved productivity and AI application threat management. Platform extensibility supports evolving standards with API access and native integrations, ensuring comprehensive and seamless security embedding in development tools.
What are Snyk's standout features?Industries leverage Snyk for security in CI/CD pipelines by automating checks for dependency vulnerabilities and managing open-source licenses. Its Docker and Kubernetes scanning capabilities enhance container security, supporting a proactive security approach. Integrations with platforms like GitHub and Azure DevOps optimize implementation across diverse software environments.
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