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New Relic vs Snyk comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
New Relic enhances performance and quality by speeding issue resolution, reducing downtime, and improving service and operational efficiency.
Sentiment score
6.5
Snyk boosts developer productivity by saving hours daily, improving vulnerability visibility, and offering potential ROI up to 70%.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
System Engineer at a retailer with 10,001+ employees
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
Senior SRE Engineer at SentinelOne
I can see that Snyk saves the costs of hiring security developers for vulnerability scanning and security checks, as that responsibility is now managed by Snyk.
Software Engineer at a computer software company with 11-50 employees
 

Customer Service

Sentiment score
7.5
New Relic's support is praised for responsiveness and effectiveness, despite occasional delays, with commendable documentation and product reliability.
Sentiment score
7.6
Snyk's technical support is highly rated for responsiveness, direct engineer communication, but needs improvement in response time and coverage.
If I drop an email to them, they will respond quickly to my email.
Senior DevOps Engineer at a tech vendor with 10,001+ employees
Customer support from New Relic is very good, and we rarely need to create support tickets.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
They are very polite and helped him out.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
Our long-standing association has ensured smooth communication, resulting in favorable support experiences and satisfactory issue resolution.
CEO at a computer software company with 10,001+ employees
Their response time aligns with their SLA commitments.
Information Security Strategy at a insurance company with 10,001+ employees
We could understand the implementation of the product and other features without the need for human interaction.
Senior DevSecOps at V8
 

Scalability Issues

Sentiment score
7.7
New Relic is praised for its scalability, integration, and ease of use, despite licensing cost considerations.
Sentiment score
7.2
Snyk offers scalable, efficient scanning with high adoption despite minor delays, integrating seamlessly into cloud environments for developers.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
It is also suitable for cloud native architectures, SaaS, or software as a service, and for high volume data ingestion also.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
Snyk allows for scaling across large organizations, accommodating tens of thousands of applications and over 60,000 repositories.
CEO at a computer software company with 10,001+ employees
Snyk is very scalable and can handle my organization's growth and changing needs.
Software Engineer at a computer software company with 11-50 employees
 

Stability Issues

Sentiment score
7.8
New Relic is highly stable with minor, swiftly resolved glitches, consistently praised for reliability and mature performance during high traffic.
Sentiment score
7.8
Users rate Snyk stability highly, citing minimal downtime and reliable performance, despite occasional documentation and upgrade-related issues.
New Relic lags sometimes.
Cloud Engineer at a outsourcing company with 1,001-5,000 employees
 

Room For Improvement

New Relic requires improvements in data privacy, integration, user interface, and advanced analytics for better user experience and functionality.
Snyk needs improved language support, analysis tools, and integrations, alongside better UI, notifications, compliance features, and user resources.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
System Engineer at a retailer with 10,001+ employees
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Platform Software Engineer 4 at Nexthink
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Senior SRE Engineer at SentinelOne
It lacks the ability to select branches on its Web UI, forcing users to rely on CLI or CI/CD for that functionality.
CEO at a computer software company with 10,001+ employees
The inclusion of AI to remove false positives would be beneficial.
Director at Marsh
As we are moving toward GenAI, we expect Snyk to leverage AI features to improve code scanning findings.
Information Security Strategy at a insurance company with 10,001+ employees
 

Setup Cost

New Relic offers flexible but costly pricing; discounts and AWS Marketplace purchasing ease acquisition, with volume-based pricing considerations.
Snyk's enterprise pricing is competitive, scalable, and feature-rich, offering clear, user-based models ideal for large organizations.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Snyk is recognized as the cheapest option we have evaluated.
CEO at a computer software company with 10,001+ employees
After negotiations, we received a special package with a good price point.
Information Security Strategy at a insurance company with 10,001+ employees
Snyk is less expensive.
Senior DevSecOps at V8
 

Valuable Features

New Relic provides real-time monitoring, customizable dashboards, and integration capabilities, enhancing usability and efficiency in performance analysis.
Snyk offers simple, cost-effective vulnerability scanning, integrates with development tools, and supports multiple languages with actionable advice.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Head of API at a marketing services firm with 11-50 employees
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
Senior SRE Engineer at SentinelOne
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
Senior Software Engineer at a computer software company with 1,001-5,000 employees
Our integration of Snyk into GitHub allows us to automatically scan codebases and identify issues, which has improved efficiency.
CEO at a computer software company with 10,001+ employees
Snyk helps detect vulnerabilities before code moves to production, allowing for integration with DevOps and providing a shift-left advantage by identifying and fixing bugs before deployment.
Director at Marsh
Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients.
Software Engineer at a computer software company with 11-50 employees
 

Categories and Ranking

New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
166
Ranking in other categories
Network Monitoring Software (8th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
Snyk
Ranking in Application Performance Monitoring (APM) and Observability
16th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Security Tools (7th), Static Application Security Testing (SAST) (8th), GRC (4th), Cloud Management (11th), Vulnerability Management (13th), Container Security (6th), Software Composition Analysis (SCA) (1st), Software Development Analytics (2nd), Cloud Security Posture Management (CSPM) (15th), DevSecOps (2nd), Application Security Posture Management (ASPM) (2nd), AI Security (10th)
 

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of New Relic is 4.1%, down from 7.9% compared to the previous year. The mindshare of Snyk is 1.0%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic4.1%
Snyk1.0%
Other94.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
Abhishek-Goyal - PeerSpot reviewer
Software Engineer at a computer software company with 11-50 employees
Improves security posture by actively reducing critical vulnerabilities and guiding remediation
Snyk's main features include open-source vulnerability scanning, code security, container security, infrastructure as code security, risk-based prioritization, development-first integration, continuous monitoring and alerting, automation, and remediation. The best features I appreciate are the vulnerability checking, vulnerability scanning, and code security capabilities, as Snyk scans all open-source dependencies for known vulnerabilities and helps with license compliance for open-source components. Snyk integrates into IDEs, allowing issues to be caught as they appear in the code dynamically and prioritizes risk while providing remediation advice. Snyk provides actionable remediation advice on where vulnerabilities can exist and where code security is compromised, automatically scanning everything and providing timely alerts. Snyk has positively impacted my organization by improving the security posture across all software repositories, resulting in fewer critical vulnerabilities, more confidence in overall product security, and faster security compliance for project clients. Snyk has helped reduce vulnerabilities significantly. Initially, the repository had 17 to 31 critical and high vulnerabilities, but Snyk has helped manage them down to just five vulnerabilities, which are now lower and not high or critical.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise70
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise9
Large Enterprise21
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
How does Snyk compare with SonarQube?
Snyk does a great job identifying and reducing vulnerabilities. This solution is fully automated and monitors 24/7 to find any issues reported on the internet. It will store dependencies that you a...
What do you like most about Snyk?
The most effective feature in securing project dependencies stems from its ability to highlight security vulnerabilities.
What needs improvement with Snyk?
There are a lot of false positives that need to be identified and separated. The inclusion of AI to remove false positives would be beneficial. So far, I've not seen any AI features to enhance vuln...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
Fugue, Snyk AppRisk
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
StartApp, Segment, Skyscanner, DigitalOcean, Comic Relief
Find out what your peers are saying about New Relic vs. Snyk and other solutions. Updated: December 2025.
880,745 professionals have used our research since 2012.