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Honeycomb Enterprise vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Honeycomb Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
26th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
3
Ranking in other categories
AI Code Assistants (11th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb Enterprise is 1.4%, down from 1.5% compared to the previous year. The mindshare of New Relic is 5.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic5.1%
Honeycomb Enterprise1.4%
Other93.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

meetharoon - PeerSpot reviewer
Its pattern-matching and code transformation capabilities can be adapted for mass identification and remediation of vulnerable libraries
I asked very specific questions to Mr. Pell about consideration of code security scenarios in pattern design and rules, specifically that tuned with OWASP Top 10. I believe addition of code security focus can be a value-add, though the way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions. Rather, it must be treated as a powerful supplementary tool that augments the existing code security solutions (such as Snyk or Checkmarx) in a DevSecOps or Secure DevOps environment. Anyone interested in learning more on this front or have queries, can get in touch with me for a consulting.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The approach offers significant benefits in terms of efficiency, consistency, and proactive security management, particularly valuable for organizations with large, distributed development teams."
"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."
"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."
"New Relic is suitable for banking domains, investment brokerage products, or anything related to high-security data, and it works as a whole monitoring solution, including logging, monitoring, and application profiling tools."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"It is stable and scalable."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It has given us better insight into the performance of the system."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."
"We like the performance of the product."
 

Cons

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."
"The way Grit architecture is designed and how it works, it is and may not become an alternative choice of code security solutions."
"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."
"New Relic needs to improve is the user data schema."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"It would be nice if there were pre-made dashboards."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Email alert customization is limited."
"There were some settings we had issues with."
"The customization of the start and end time is kind of cool."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
 

Pricing and Cost Advice

Information not available
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"Pricing is better with New Relic APM than Dynatrace."
"This is an expensive tool."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"This solution required a license and it is better than some other competitors."
"We feel it's a little bit pricey."
"Comparatively, the pricing is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

What needs improvement with Honeycomb.io?
I asked very specific questions to Mr. Pell about consideration of code security scenarios in pattern design and rules, specifically that tuned with OWASP Top 10. I believe addition of code securit...
What is your primary use case for Honeycomb.io?
Although Grit is a tool code code migration and management of technical debt for large chunks of work, we reviewed Grit from the use case of assisting in faster remediation of vulnerable libraries....
What advice do you have for others considering Honeycomb.io?
We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failin...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 

Also Known As

Grit
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Clover Health, Eaze, Intercom, Fender
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Honeycomb Enterprise vs. New Relic and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.