Microsoft Defender for Endpoint vs Symantec Endpoint Security comparison

Symantec Endpoint Security and Microsoft Defender for Endpoint compete in the security software category. Microsoft Defender for Endpoint seems to have the upper hand due to its seamless integration with Windows OS, enhancing functionality and user experience.

Features: Symantec Endpoint Security offers comprehensive protection through features such as intrusion prevention, device control, and support for multiple operating systems. It also provides extensive management capabilities. Microsoft Defender for Endpoint provides integrated security across Microsoft platforms and excels in real-time threat detection, offering seamless integration with the Windows operating system.

Room for Improvement: Symantec users have reported high resource consumption and slow scans, leading to system sluggishness. The management interface can be cluttered, becoming overly complex. Additionally, enhancements are desired in virus detection against zero-day threats and cloud integration. Microsoft Defender for Endpoint experiences criticism for lacking third-party integration and cumbersome administration portals, leading to demands for better reporting, customization, and faster technical support.

Ease of Deployment and Customer Service: Symantec requires on-premises deployment, noted for resource-heavy infrastructure demands. Microsoft Defender offers flexibility with cloud and on-premises options, promoting smoother integration within Microsoft ecosystems. While Symantec's support has fluctuated, Microsoft's support is perceived as less responsive, needing enhancements in threat analysis and integration updates.

Pricing and ROI: Symantec tends to be more expensive with extra support costs despite offering robust features, providing a good ROI when aligned with security benefits. Microsoft Defender is included with Windows, offering competitive pricing within the Microsoft E5 bundle, appealing to organizations in the Microsoft ecosystem. Although enterprise features can be costly, it provides a high ROI through comprehensive coverage for Windows users.