New Relic vs Splunk Enterprise Security comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.

Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed New Relic vs. Splunk Enterprise Security Report (Updated: March 2023).
687,256 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of New Relic is its ease of use.""To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution.""It offers helpful user metrics so we can learn more about the user experience.""The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times.""You don't have to go through a list of 500 servers.""It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard.""The pricing is pretty good.""The initial setup is straightforward. It is easy to track and easy to follow."

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"The Splunk user community and forum are most valuable.""The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening.""Splunk works based on parsing log files.""The fact that Splunk is a platform and not just a SIEM solution is a key benefit.""I really like the user interface and how it works.""We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job.""The product is good, it satisfies our customers.""It's basically one of the best SIEM products on the market."

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Cons
"The scalability can be improved.""One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability.""Some AIOps are missing in New Relic APS, and I would like to see more features in this area.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI.""It would be nice if there were pre-made dashboards.""The solution could improve by having more network monitoring features, such as for all the infrastructure.""There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue.""The connectivity between legacy and newer cloud applications is not great."

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"This solution could be improved by better pricing in general and by easier installation.""The support that is included with the standard licensing fee is very bad.""We had some connections issues with the solution at the beginning.""The analytics of Splunk could be improved.""Splunk could be improved by reducing the cost. The cost is one of the biggest challenges for us in keeping to our production requirements.""Could be more user friendly.""Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better.""Writing queries is a bit complicated sometimes."

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Pricing and Cost Advice
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • "This solution required a license and it is better than some other competitors."
  • "The solution is less expensive than AppNeta."
  • "We feel it's a little bit pricey."
  • "The pricing is fine."
  • More New Relic Pricing and Cost Advice →

  • "Its pricing model can be improved."
  • "The pricing model is based on the number of gigabytes that you ingest into the Splunk system. So it can be an expensive solution."
  • "My customers have found the price of the solution to be high."
  • "The price of Splunk is reasonable."
  • "The subscription is monthly."
  • "It can be cost-prohibitive when you start to scale and have terabytes of data. Its cost model is based on how much data it processes a day. If they're able to create scaled-down niche or custom package offerings, it may help with the cost. Instead of the full-blown features, if they can narrow the scope where it can only be used for a specific purpose, it would kind of create that market for the product, and it may help with the costing. When you start using it as a central aggregator and you're pumping tons of logs at it, pretty soon, you'll start hitting your cap on what it can process a day. Once you've got that, you're kind of defeating the purpose because you're going to have to scale back."
  • "It's a yearly subscription."
  • "This product could use better pricing in general."
  • More Splunk Enterprise Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:I'm not aware of the exact licensing costs. My understanding is that it is affordable. I'd rate it four out of five. We likely py a yearly licensing fee. It's all-inclusive, and there are no extra… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Ranking
    2nd
    Views
    23,688
    Comparisons
    18,667
    Reviews
    30
    Average Words per Review
    545
    Rating
    8.3
    1st
    Views
    79,046
    Comparisons
    64,121
    Reviews
    43
    Average Words per Review
    484
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Real, actionable insights into your stack

    Correlate issues across your stack. Debug and collaborate from your IDE. AI assistance at every step. All in one connected experience - not a maze of charts

    Troubleshoot infrastructure before. Not after.

    Find root cause faster. Correlate infrastructure health with performance and customer impact on one platform.

    Dashboards, alerts, and integrations all in one place

    Our Instant Observability quickstarts bundle everything you need to start monitoring like a pro right out of the box.

    Quickly integrate with hundreds of tools and open standards.

    Integrate easily with leading cloud providers. New Relic is committed to open standards, open instrumentation, and the open communities that support them.

    Splunk Enterprise Security is a SIEM, log management, and IT operations analytics tool. The solution provides users with the ability to secure their information and manage their data in the cloud, data centers, or other applications. Splunk Enterprise Security also offers visibility from different areas, levels, and devices, rather than from a single system, thus, providing its users with flexibility. Splunk Enterprise Security can monitor data and analyze, detect, and prevent intrusions. This benefits users as it provides alerts to possible intrusions, helps users to be proactive, and reduces risk factors. 

    Full visibility across your environment

    Break down data silos and gain actionable intelligence by ingesting data from multicloud and on-premises deployments. Get full visibility to quickly detect malicious threats in your environment.

    Fast threat detection

    Defend against threats with advanced security analytics, machine learning and threat intelligence that focus detection and provide high-fidelity alerts to shorten triage times and raise true positive rates.

    Efficient investigations

    Gather all the context you need and initiate flexible investigations with security analytics at your fingertips. The built-in open and extensible data platform boosts productivity and drives down fatigue.

    Open and scalable

    Built on an open and scalable data platform, you can stay agile in the face of evolving threats and business needs. Splunk meets you where you are on your cloud journey, and integrates across your data, tools and content.

    Offer
    Learn more about New Relic
    Learn more about Splunk Enterprise Security
    Sample Customers
    Fairfax Media, Despergar.com, MercadoLibre, Veracode, Costa Coffee, Kiva, Alkami, Mondia Media, Bringmeister.de, Simplesurance, Confused.com, ReachLocal, Lending Club, Boozt.com, Trainline
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company16%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Government6%
    Retailer6%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company12%
    Energy/Utilities Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Government9%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise30%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise68%
    REVIEWERS
    Small Business33%
    Midsize Enterprise13%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    Buyer's Guide
    New Relic vs. Splunk Enterprise Security
    March 2023
    Find out what your peers are saying about New Relic vs. Splunk Enterprise Security and other solutions. Updated: March 2023.
    687,256 professionals have used our research since 2012.

    New Relic is ranked 2nd in IT Operations Analytics with 30 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 51 reviews. New Relic is rated 8.2, while Splunk Enterprise Security is rated 8.2. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Splunk Enterprise Security writes "Very versatile for many use cases". New Relic is most compared with Datadog, Dynatrace, Elastic Observability, Azure Monitor and AppDynamics, whereas Splunk Enterprise Security is most compared with Microsoft Sentinel, Wazuh, Dynatrace, Elastic Security and Graylog. See our New Relic vs. Splunk Enterprise Security report.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.