We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of New Relic are the reports and ease of use."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"The versatility of the solution is its most valuable feature."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"One valuable feature is that the synthetic alert stays open until the issue is resolved. You can actually monitor whether your system is back up."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It has a simple initial setup."
"I am satisfied with the support."
"It is the best tool if you have a complex environment or if data ingestion is too huge."
"Splunk has helped improve our company's resilience level."
"The solution helped reduce our alert volume."
"It gives us good visibility into multiple environments, including cloud, on-premises, and hybrid; irrespective of platform."
"The ability to digest any information and then correlate it in accordance with what you need is valuable. The ability to connect to pretty much everything and bring the information in the same format is also valuable. On top of that, we can use their language in order to create and customize the dashboards, correlations, or analytics that we want to incorporate."
"You can use it to gather syslog messages from anything."
"The product is good, it satisfies our customers."
"They should bring the pricing down to be more competitive."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution is quite expensive."
"I haven't come across any features that are lacking."
"The customization of the start and end time is kind of cool."
"The prices are complicated as we operate in a small third-world country."
"Its user interface for everything other than the charts can be improved. Some parts of it can be simplified a bit, such as when importing documents that have the network traffic. When you're going through the information about the network traffic, you have to have the expertise, but even if a program is supposed to be for IT support, it is good to make it user-friendly because it gets easier to train people. When something goes wrong, the more difficult a program is in terms of UI, the harder it is to fix the issue."
"Integrating tools and creating use cases could be easier. It's hard for a junior security engineer with only a couple of years of experience to write use cases. They can do it, but it's much easier in a solution like IBM QRadar. Setting conditions is like a multiple-choice type of thing. It's a more user-friendly process."
"We had some connections issues with the solution at the beginning."
"I love the solution, but I would like to see more accessibility to the machine-learning capabilities that are sprinkled around Splunk."
"It would be great if I could have a certain dialogue box in Splunk that uses innovative AI tools like ChatGPT, which are available now in the tech department."
"The product could be cheaper."
"The product must improve insider threat detection."
New Relic is ranked 3rd in IT Operations Analytics with 34 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 71 reviews. New Relic is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Splunk Enterprise Security writes "Can be used to find any threats or vulnerabilities inside a user’s environment". New Relic is most compared with Dynatrace, Datadog, Azure Monitor, Elastic Observability and AWS X-Ray, whereas Splunk Enterprise Security is most compared with Wazuh, Microsoft Sentinel, Dynatrace, Elastic Security and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
