We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of New Relic is its ease of use."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"It offers helpful user metrics so we can learn more about the user experience."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"You don't have to go through a list of 500 servers."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The pricing is pretty good."
"The initial setup is straightforward. It is easy to track and easy to follow."
"The Splunk user community and forum are most valuable."
"The most valuable features in Splunk are the search function and the ability to run selected session reports. The session reports are important because I can use them to see what is going on in our environment weekly. Additionally, we can use the graph to see how often that particular event is happening."
"Splunk works based on parsing log files."
"The fact that Splunk is a platform and not just a SIEM solution is a key benefit."
"I really like the user interface and how it works."
"We have found all the features useful. However, the dashboarding and logging have been very helpful. Additionally, the log analysis does a great job."
"The product is good, it satisfies our customers."
"It's basically one of the best SIEM products on the market."
"The scalability can be improved."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"It would be nice if there were pre-made dashboards."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The connectivity between legacy and newer cloud applications is not great."
"This solution could be improved by better pricing in general and by easier installation."
"The support that is included with the standard licensing fee is very bad."
"We had some connections issues with the solution at the beginning."
"The analytics of Splunk could be improved."
"Splunk could be improved by reducing the cost. The cost is one of the biggest challenges for us in keeping to our production requirements."
"Could be more user friendly."
"Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better."
"Writing queries is a bit complicated sometimes."
New Relic is ranked 2nd in IT Operations Analytics with 30 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 51 reviews. New Relic is rated 8.2, while Splunk Enterprise Security is rated 8.2. The top reviewer of New Relic writes "Provides a complete picture of what's happening and has an accurate alert mechanism". On the other hand, the top reviewer of Splunk Enterprise Security writes "Very versatile for many use cases". New Relic is most compared with Datadog, Dynatrace, Elastic Observability, Azure Monitor and AppDynamics, whereas Splunk Enterprise Security is most compared with Microsoft Sentinel, Wazuh, Dynatrace, Elastic Security and Graylog. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
