We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The most valuable feature is the ability to manage the application flow."
"The most valuable feature of New Relic is its ease of use."
"We detect issues using dashboards that we built on New Relic."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The solution is scalable, and it is easy because all the documentation is available."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"The initial setup is pretty straightforward."
"With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEM"
"It is very stable. We have not had any problems."
"The best part of Splunk Enterprise Security is its customizable settings."
"We were able to create a catalog of dashboards and have a holistic view at all levels. We could understand our business much better. Real-time errors, which were buried in emails before now, surfaced up on dashboards."
"The solution has plenty of features that are good."
"The additional vendors we've brought on board, particularly the elastic, have been quite beneficial."
"The connections to the database are very good and updating the data files is simple to do. The dashboards are useful and user-friendly."
"We have had issues with our agents going offline."
"The browser isn't exactly reliable."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"It would help customers if there were an on-premises version available."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The deployment process could be improved."
"Splunk Enterprise Security has not helped reduce our alert volume."
"The GUI can be improved. Splunk has always suffered from having a kind of goofy UI, it needs some updating."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"Being a SIEM solution with a centralized dashboard, we would like to have more options to customize it."
"This is not really a monitoring solution."
"It can be tough to determine if you are getting all of the value out of your investment at times."
"I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."
"The security can be improved."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 221 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
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