IBM SevOne Network Performance Management and New Relic compete in network and application performance monitoring, respectively. SevOne appears to have the upper hand in network visibility, while New Relic provides detailed application performance insights.
Features: IBM SevOne NPM is renowned for its agentless monitoring, real-time reporting with one-minute polling, and the ability to monitor various network elements, enhancing proactive event management. New Relic offers strong application monitoring, real-time transaction monitoring, and seamless integration, delivering valuable insights into application performance and user interactions.
Room for Improvement: SevOne requires improvement in simplifying its upgrade process and data migration, along with enhancing reporting capabilities with more detailed visualizations. Additionally, automation of manual certifications and configurations could enhance the service. New Relic could improve its data privacy management, clarify its documentation, and offer a less complex pricing model. Enhanced alerting and detailed error analysis are also necessary to address customer requirements.
Ease of Deployment and Customer Service: IBM SevOne NPM provides flexibility with hybrid and on-premises deployments, receiving mixed customer service reviews depending on the technical support. New Relic facilitates easy deployment in public cloud environments and is noted for dependable customer service, although new product enhancements occasionally affect usability.
Pricing and ROI: SevOne's pay-as-you-grow pricing supports scalability, countering some feedback about high initial costs, while offering cost-effective solutions with proven ROI through operational efficiency. In contrast, New Relic is often critiqued for its high cost, yet provides valuable insights justifying its premium pricing model for intense application monitoring.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Issues that could be solved quickly sometimes take longer because they go around in circles.
It is suitable for small, medium, and enterprise-level companies.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
