ScienceLogic and New Relic compete in the IT management solutions category. New Relic, with its robust features and higher ROI, has the upper hand based on user reviews.
Features: ScienceLogic offers comprehensive monitoring capabilities, ease of deployment, and strong customer support. New Relic provides detailed tracing, extensive integrations, and advanced features.
Room for Improvement: ScienceLogic needs better reporting functionalities, enhanced customization options, and user interface improvements. New Relic users suggest improvements in infrastructure monitoring, more competitive pricing, and simplified setup processes.
Ease of Deployment and Customer Service: ScienceLogic is praised for its smooth deployment and responsive customer service. New Relic, while more complex to deploy, offers exceptional support, balancing the initial setup challenges.
Pricing and ROI: ScienceLogic is cost-effective with good ROI, but the upfront setup cost can be high. New Relic is more expensive but delivers superior ROI due to its extensive feature set, making it worth the higher price.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
Issues that could be solved quickly sometimes take longer because they go around in circles.
Problems with Skylar may require longer wait times due to limited resource expertise.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
I received excellent support from ScienceLogic.
The stability rating is nine out of ten, acknowledging some bugs, but indicating these are minor issues.
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
ScienceLogic is not that expensive and is cost-effective overall.
It could be cheaper.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
It offers over 500 integrations with a wide range of device types, referred to as PowerPacks, which are prebuilt integrations for hundreds, if not thousands, of integration types.
The CMDB update and the automatic CMDB update are valuable.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
ScienceLogic is a comprehensive IT infrastructure monitoring solution that supports networks, servers, cloud environments, and applications, suitable for private cloud and on-premises deployments.
Organizations leverage ScienceLogic for its robust capabilities in monitoring IT infrastructures of all sizes. It offers granular discovery, integration with CMDB, and ticketing systems. Valued for its flexibility, incident automation, remediation, and real-time relationship mapping, it supports hybrid environments with scalable and efficient monitoring functionalities. AI and machine learning enhance its feature set, while ease of deployment and strong support are crucial benefits.
What are ScienceLogic's most important features?ScienceLogic is implemented across multiple industries, including large enterprises, for its capability to handle complex IT ecosystems. Its integration with CMDB and ticketing systems ensures it fits within existing workflows. Organizations use it to monitor diverse infrastructure landscapes, ensuring seamless performance and quick incident resolution.
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