We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The solution is quite stable."
"It has helped us maintain a much higher uptime than we had previously."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The solution offers good documentation."
"The solution is scalable, and it is easy because all the documentation is available."
"The integration and configuration of New Relic is straightforward and easy."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"They have baseline level alerting."
"Dynamic Component Mapping is key and unique."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"It is simple."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"Best feature of all is detailed monitoring of services, processes, ports and SSL certificates and or web content."
"I'm satisfied with ScienceLogicfor for what they can offer today because they can offer both serverless connectivity and agent connectivity."
"The tool is quite easy to deploy, and it offers very good support."
"The Wi-Fi side needs improvement."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"New Relic needs to improve is the user data schema."
"The solution must provide better support for Azure Web Apps service."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"It would help customers if there were an on-premises version available."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It is very difficult to award the service level cycles at an endpoint level."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"The product is not user-friendly."
"Admins do not have direct access to the reporting."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They need a little more self-service."
"They should add CLI command modes and scripts for high performance."
New Relic is ranked 6th in Network Monitoring Software with 151 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our New Relic vs. ScienceLogic report.
See our list of best Network Monitoring Software vendors, best IT Operations Analytics vendors, and best Cloud Monitoring Software vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
