We performed a comparison between IBM BPM and Newgen OmniFlow based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like that it does not require a lot of hours to train our people."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"Overall, I'm satisfied with the product. If you compare it with other products, it's probably not as easygoing or as simple to implement as the rest. But after you get used to it, it works. It has a lot of capabilities and potential, but the people, who come from different technologies, have some difficulty getting used to the way of working with IBM products."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"Responsive Portal + Process Federation Server. This set of solutions offers a unified worklist to our customers."
"We are implementing the tool to triple our monthly transaction volume."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"The most valuable feature is the flexibility in using it."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"There is a lot of room for improvement of the dashboards."
"IBM BPM's price could be improved."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"Importing and exporting between multiple environments is more difficult with other tools."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"In terms of stability, like every product it has its issues."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"I would like to see more automated analytics built into the solution."
"The development teams should be more agile and they need to have more team members."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while Newgen OmniFlow is ranked 30th in Business Process Management (BPM) with 7 reviews. IBM BPM is rated 7.8, while Newgen OmniFlow is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Newgen OmniFlow is most compared with Pega BPM, Appian, Camunda, Nintex Process Platform and Apache Airflow. See our IBM BPM vs. Newgen OmniFlow report.
See our list of best Business Process Management (BPM) vendors.
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