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ARIS BPA vs Interfacing Technologies Enterprise Process Center comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
Business Process Design (6th)
Interfacing Technologies En...
Ranking in Business Process Management (BPM)
60th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
BI (Business Intelligence) Tools (141st), GRC (44th), Quality Management Software (39th), Document Management Software (18th)
 

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.4%, down from 4.2% compared to the previous year. The mindshare of Interfacing Technologies Enterprise Process Center is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
ARIS BPA2.4%
Interfacing Technologies Enterprise Process Center0.6%
Other97.0%
Business Process Management (BPM)
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
SantoshKulkarni1 - PeerSpot reviewer
Consultant at a consultancy with 11-50 employees
A Robust Solution with Enhanced Automation and Process Improvement Identification Capabilities
I recommend that users invest more time in the initial setup of the process architecture within the tool. It is crucial to spend time designing how the process architecture works as it significantly impacts how the tool behaves. This upfront investment can prevent the need for extensive reworking later on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It brings transparency and 360-degree views of end-to-end processes."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"Process Modeling or Process Mapping/Documentation. This is the most comprehensive tool for capturing the process details. Any organization who wants to embark on a BPM journey, process mapping/documentation, lays the foundation for the BPM led implementation."
"The most valuable feature in the latest versions is the connect portal, where you can do modeling in a very simple manner using the web-based portal."
"If used with clear strategy, it can provide a really powerful tool to analyze the whole Enterprise, from IT, Processes and Organization."
"ARIS is probably the most mature product I know of in terms of modeling an enterprise architecture so that it has context."
"It is the most flexible and embracing process modeling tool."
"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier.​"
"The most valuable feature is the integrated manner in which all the capabilities of the Enterprise Process Center platform work together and make it easier to complete the documentation of processes."
"One notable software-related benefit from a user perspective is our improved ability to identify opportunities for automation and process enhancement just by gaining a clearer view of the processes. There are two valuable aspects. First, setting up the process architecture is commendable. Second, not having to maintain different versions of processes is a notable benefit. The solution is stable. The support team is responsive."
 

Cons

"Also, ARIS can be very hard and costly to integrate with other tools, as there is no programming API or web services exposed, except from the integrated report API which is targeted to be used for creating reports from the ARIS database."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"Scripting has room for improvement and the documentation is a "must"."
"The pricing of the solution can be improved and the initial setup should be made easy."
"ARIS BPA is not really a platform that offers you the opportunity to execute processes that you model."
"Customer service is poor to acceptable depending on issue, but mostly poor."
"However, on the process mining side, there's potential for improvement to gain deeper insights into process functionality. Additionally, there's always room for enhancement in the user interface."
"As with all such platforms, Enterprise Process Center is a complex tool and there are many capabilities and features that take time to learn."
 

Pricing and Cost Advice

"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"The product is inexpensive."
"The tool is expensive."
"The price could be better."
"The solution has a fair price for the value it delivers."
"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"​It is on the higher side."
"It depends on different parameters."
"My advice for anybody who is implementing this product is to understand what options you believe you are going to want to implement and rollout in the first three to five years, but spend the most time understanding what the set-up costs and pricing will be in the first two or maybe three."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
23%
Computer Software Company
19%
Healthcare Company
14%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
Ask a question
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Also Known As

ARIS, ARIS BPM
Enterprise Process Center
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Pepsi-Cola Manufacturing International Ltd., Pfizer Deutschland GmbH, GlaxoSmithKline, Johnson & Johnson, Bayer S.p.A., KPMG, Royal Australian Air, Orange
Find out what your peers are saying about ARIS BPA vs. Interfacing Technologies Enterprise Process Center and other solutions. Updated: September 2026.
914,262 professionals have used our research since 2012.