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OpenText 360 for SharePoint Reviews

Vendor: OpenText
4.2 out of 5
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What is OpenText 360 for SharePoint?

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

Get the OpenText 360 for SharePoint Buyer's Guide and find out what your peers are saying about OpenText 360 for SharePoint, Camunda, Pega Platform and more!
OpenText 360 for SharePoint is the #19 ranked solution in BPM Software. PeerSpot users give OpenText 360 for SharePoint an average rating of 8.4 out of 10. OpenText 360 for SharePoint is most commonly compared to Camunda: OpenText 360 for SharePoint vs Camunda. OpenText 360 for SharePoint is popular among the large enterprise segment, accounting for 42% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 11% of all views.
Buyer's Guide
OpenText 360 for SharePoint
April 2026
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OpenText 360 for SharePoint mindshare

As of May 2026, the mindshare of OpenText 360 for SharePoint in the Business Process Management (BPM) category stands at 1.2%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.2%
Camunda7.7%
IBM BPM4.1%
Other87.0%
Business Process Management (BPM)

PeerResearch reports based on OpenText 360 for SharePoint reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)May 1, 2026Download
ProductReviews, tips, and advice from real usersMay 1, 2026Download
ComparisonOpenText 360 for SharePoint vs CamundaMay 1, 2026Download
ComparisonOpenText 360 for SharePoint vs Automation AnywhereMay 1, 2026Download
ComparisonOpenText 360 for SharePoint vs Pega PlatformMay 1, 2026Download
Suggested products
TitleRatingMindshareRecommending
Camunda4.17.7%89%78 interviewsAdd to research
Pega Platform4.13.5%91%86 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

OpenText 360 for SharePoint offers customizable features for business needs, enabling collaboration, traceability, and document retention. It excels in platform independence and integrates seamlessly with Microsoft Teams and Power Automate. Users appreciate real-time access, robust document management, and efficient workflows. It enhances security, supports version control, and facilitates internal information sharing. Its flexibility and audit capabilities reduce turnaround times, making it suitable for diverse organizational needs across various devices.
  • "This solution has good connection and we do not need to migrate everything in order to protect the repository."
  • "The most valuable feature of OpenText 360 for SharePoint is its performance; the solution is one of the best in the market if you search the internet."
  • "The most valuable features are collaboration, traceability, retention of documents, and search."

Room for Improvement

OpenText 360 for SharePoint needs improvements in user-friendliness and integration with Office 365 and third-party tools. Users desire simplified licensing and enhanced backup capabilities. Increasing out-of-the-box functionalities, improving performance, and making workflows more intuitive are essential. Better content and contract management features and seamless Power BI integration are important. Users also want to see advancements in handling large document volumes and a reduction in unexpected service outages. Simplifying the graphical interface and pricing are also key areas for improvement.
  • "I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
  • "An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity."
  • "OpenText 360 is generally stable, though there are sometimes issues with document size or format."

ROI

OpenText 360 for SharePoint shows substantial ROI as it enables efficient document management, reducing time and resource expenses. Users report 100% ROI since its implementation, while the on-premises version brings long-term value in specific environments. Communities continue to expand with increased adoption, maintaining loyalty over three years with no intention of switching. By solving file management challenges on local servers, it ensures excellent returns and sustained user engagement, supporting 48 growing servers.

Pricing

OpenText 360 for SharePoint pricing is considered higher than SharePoint, often requiring significant investment in licenses and infrastructure. Complexity in licensing is frequently noted, with on-premises versions being costlier than SaaS options. Pricing can vary based on customer tenure, license quantity, and product usage. Despite its higher cost, some find the price reasonable due to its inclusion in enterprise agreements and potential discounts through service level agreements.
  • "It has a reasonable price."
  • "Pricing is a part of the enterprise agreement that we have."
  • "The solution has a very complex pricing model."

Popular Use Cases

Companies primarily utilize OpenText 360 for SharePoint for document and workflow management, user profile provisioning, and internal knowledge portals. It serves banking branches' customer onboarding workflows and integrates with Microsoft Teams for mobile task handling. Legal and utility industries use it for document organization and management. OpenText 360 for SharePoint replaces file servers, supports custom applications, and serves as a central repository for data sharing and approval processes with Office 365 and Power Platform integration.

Service and Support

OpenText 360 for SharePoint customer service is generally responsive with 24/7 support. Many users appreciate the skilled, quick response for technical inquiries. However, some encounter challenges with complex tools and slow escalation for high-level questions. Ratings vary, with some users assigning high marks for efficiency and others noting areas needing enhancement. Users mention both Microsoft support and forums as helpful resources. Support models range from on-site assistance to standard user support.

Deployment

OpenText 360 for SharePoint's initial setup is generally straightforward, especially for those with experience. While customization can vary in complexity, it usually remains simple. SaaS versions are easier, whereas on-premises setups need more expertise. Setup duration can range from a few days to several months depending on complexity and size. Integration with other systems is smooth for knowledgeable teams, involving several participants in larger deployments.

Scalability

Many users find OpenText 360 for SharePoint highly scalable with support for hundreds of users. Some highlighted ease of integration and management by various administrators, with potential expansion plans. However, a few noted storage restrictions and complexity in integrations. While some rated scalability highly, others expressed doubts about its effectiveness for larger enterprises. Generally, it has supported numerous users in different organizations without significant issues, although there's room for improvement in certain areas.

Stability

Users express mixed opinions on the stability of OpenText 360 for SharePoint. Some find it very stable, rarely experiencing downtime, and rate its stability highly. Others report issues, particularly with SaaS on outdated platforms, document size, and integrations, impacting stability. While some rate stability ten out of ten, others suggest improvements, describing it as moderate. Stakeholders are generally reliant on patches and updates to maintain stable operations, especially when new features are incomplete.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our OpenText 360 for SharePoint Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business36
Midsize Enterprise14
Large Enterprise36
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
8%
Comms Service Provider
7%
Transportation Company
7%
Educational Organization
6%
Performing Arts
6%
Marketing Services Firm
6%
Computer Software Company
5%
Outsourcing Company
5%
Real Estate/Law Firm
5%
Media Company
3%
University
3%
Government
2%
Wellness & Fitness Company
2%
Legal Firm
2%
Insurance Company
2%
Wholesaler/Distributor
1%
Energy/Utilities Company
1%
Logistics Company
1%
Non Profit
1%
Recreational Facilities/Services Company
1%
Renewables & Environment Company
1%
Leisure / Travel Company
1%

Compare OpenText 360 for SharePoint with alternative products

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Learn more about OpenText 360 for SharePoint

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?
  • Customization: Offers flexible workflows and approval processes.
  • Integration: Seamless with Microsoft Teams and SAP APIs.
  • File Compatibility: Supports diverse file formats effortlessly.
  • Collaboration: Real-time document management and access.
  • Metadata Retrieval: Enhances document indexing and search.
What benefits should users look for in reviews?
  • Efficiency: Improved document management and workflow automation.
  • Security: Robust document retention and audit trail features.
  • Flexibility: Customizable workflows tailored to business needs.
  • Scalability: Supports high-volume document processing.
  • Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText 360 for SharePoint was previously known as Process 360, Global 360, OpenText Process 360 .

OpenText 360 for SharePoint customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

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Product Categories

Product Categories
Business Process Management (BPM)

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OpenText 360 for SharePoint Reviews Summary
Author infoRatingReview Summary
Senior BI Lead at Cognizant4.0I use OpenText 360 for SharePoint to streamline my organization's workflow, leveraging its central repository for data management with improved turnaround times. It offers excellent ROI, but occasional outages and integration with third-party tools need improvement.
Project Manager at Inventec5.0I use OpenText 360 for SharePoint integrated with Microsoft Teams to manage projects and tasks on mobile devices. It's valuable for its automation with Power Automate and SAP, although I desire better integration for project tracking and task assignment.
Solution Arcitect at Makita Gulf FZE4.0We primarily use OpenText 360 for SharePoint to build custom applications and manage documents, replacing file servers. Its valuable features include version control and audit trails. However, the GUI needs improvement, and some tasks require API calls instead of direct connectors.
Business Lead at a tech vendor with 201-500 employees3.5I've used OpenText 360 for SharePoint for two years; it's secure and integrates well, but needs a more user-friendly interface, better pricing flexibility, and improved support. Stability is moderate, and technical support is average.
President at JOFCO4.0I used OpenText 360 for SharePoint in the legal industry to organize case documentation, integrating tools like email and virtual meeting resources. While the ROI was excellent, the user interface could be more intuitive and user-friendly.
Head - Financial Reporting and Taxation at TVS Capital Funds3.5We use OpenText 360 for SharePoint for document and work management, storing files by investment portfolios. It integrates well with Teams, but workflows could be more intuitive. We've considered local solutions and Google, but this fits our needs with Azure.
Head of ICT at South African Weather Service4.5We used OpenText 360 for SharePoint on our intranet to facilitate information sharing and updates across departments. It excels in internal communication, but it needs better integration and additional features like contract management and invoice checking.
Consultant at a tech vendor with 10,001+ employees4.5Our company employs OpenText 360 for SharePoint as an enterprise document management system for utility customers. It excels in record management but needs UI improvements and stronger Office 365 integration. The on-premises version delivers notable ROI over long durations.