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OpenText 360 for SharePoint Reviews

Vendor: OpenText
4.2 out of 5
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What is OpenText 360 for SharePoint?

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Get the OpenText 360 for SharePoint Buyer's Guide and find out what your peers are saying about OpenText 360 for SharePoint, Camunda, Appian and more!
OpenText 360 for SharePoint is the #25 ranked solution in BPM Software. PeerSpot users give OpenText 360 for SharePoint an average rating of 8.4 out of 10. OpenText 360 for SharePoint is most commonly compared to Camunda: OpenText 360 for SharePoint vs Camunda. OpenText 360 for SharePoint is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 14% of all views.
Buyer's Guide
OpenText 360 for SharePoint
January 2026
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OpenText 360 for SharePoint mindshare

As of January 2026, the mindshare of OpenText 360 for SharePoint in the Business Process Management (BPM) category stands at 0.9%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
OpenText 360 for SharePoint0.9%
Camunda9.9%
SAP Signavio Process Manager4.4%
Other84.8%
Business Process Management (BPM)

PeerResearch reports based on OpenText 360 for SharePoint reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)Jan 18, 2026Download
ProductReviews, tips, and advice from real usersJan 18, 2026Download
ComparisonOpenText 360 for SharePoint vs CamundaJan 18, 2026Download
ComparisonOpenText 360 for SharePoint vs Automation AnywhereJan 18, 2026Download
ComparisonOpenText 360 for SharePoint vs Apache AirflowJan 18, 2026Download
Suggested products
TitleRatingMindshareRecommending
Camunda4.19.9%89%78 interviewsAdd to research
Appian4.23.7%95%64 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jan 18, 2026

Valuable Features

OpenText 360 for SharePoint offers customizable features for business needs, enabling collaboration, traceability, and document retention. It excels in platform independence and integrates seamlessly with Microsoft Teams and Power Automate. Users appreciate real-time access, robust document management, and efficient workflows. It enhances security, supports version control, and facilitates internal information sharing. Its flexibility and audit capabilities reduce turnaround times, making it suitable for diverse organizational needs across various devices.
  • "The overall benefit I get from using this solution is developing in a more secure environment with distributed architecture and even distribution of work across resources where full control on the code and repository is required."
  • "The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."
  • "OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers."

Room for Improvement

OpenText 360 for SharePoint needs improvements in user-friendliness and integration with Office 365 and third-party tools. Users desire simplified licensing and enhanced backup capabilities. Increasing out-of-the-box functionalities, improving performance, and making workflows more intuitive are essential. Better content and contract management features and seamless Power BI integration are important. Users also want to see advancements in handling large document volumes and a reduction in unexpected service outages. Simplifying the graphical interface and pricing are also key areas for improvement.
  • "For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."
  • "Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
  • "The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

ROI

OpenText 360 for SharePoint shows substantial ROI as it enables efficient document management, reducing time and resource expenses. Users report 100% ROI since its implementation, while the on-premises version brings long-term value in specific environments. Communities continue to expand with increased adoption, maintaining loyalty over three years with no intention of switching. By solving file management challenges on local servers, it ensures excellent returns and sustained user engagement, supporting 48 growing servers.

Pricing

OpenText 360 for SharePoint pricing is considered higher than SharePoint, often requiring significant investment in licenses and infrastructure. Complexity in licensing is frequently noted, with on-premises versions being costlier than SaaS options. Pricing can vary based on customer tenure, license quantity, and product usage. Despite its higher cost, some find the price reasonable due to its inclusion in enterprise agreements and potential discounts through service level agreements.
  • "It has a reasonable price."
  • "Pricing is a part of the enterprise agreement that we have."
  • "The solution has a very complex pricing model."

Popular Use Cases

Companies primarily utilize OpenText 360 for SharePoint for document and workflow management, user profile provisioning, and internal knowledge portals. It serves banking branches' customer onboarding workflows and integrates with Microsoft Teams for mobile task handling. Legal and utility industries use it for document organization and management. OpenText 360 for SharePoint replaces file servers, supports custom applications, and serves as a central repository for data sharing and approval processes with Office 365 and Power Platform integration.

Service and Support

OpenText 360 for SharePoint customer service is generally responsive with 24/7 support. Many users appreciate the skilled, quick response for technical inquiries. However, some encounter challenges with complex tools and slow escalation for high-level questions. Ratings vary, with some users assigning high marks for efficiency and others noting areas needing enhancement. Users mention both Microsoft support and forums as helpful resources. Support models range from on-site assistance to standard user support.

Deployment

OpenText 360 for SharePoint's initial setup is generally straightforward, especially for those with experience. While customization can vary in complexity, it usually remains simple. SaaS versions are easier, whereas on-premises setups need more expertise. Setup duration can range from a few days to several months depending on complexity and size. Integration with other systems is smooth for knowledgeable teams, involving several participants in larger deployments.

Scalability

Many users find OpenText 360 for SharePoint highly scalable with support for hundreds of users. Some highlighted ease of integration and management by various administrators, with potential expansion plans. However, a few noted storage restrictions and complexity in integrations. While some rated scalability highly, others expressed doubts about its effectiveness for larger enterprises. Generally, it has supported numerous users in different organizations without significant issues, although there's room for improvement in certain areas.

Stability

Users express mixed opinions on the stability of OpenText 360 for SharePoint. Some find it very stable, rarely experiencing downtime, and rate its stability highly. Others report issues, particularly with SaaS on outdated platforms, document size, and integrations, impacting stability. While some rate stability ten out of ten, others suggest improvements, describing it as moderate. Stakeholders are generally reliant on patches and updates to maintain stable operations, especially when new features are incomplete.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our OpenText 360 for SharePoint Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise7
By reviewers
By visitors reading reviews
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise38
By visitors reading reviews

Top industries

By visitors reading reviews
Manufacturing Company
14%
Energy/Utilities Company
9%
Financial Services Firm
8%
Performing Arts
8%
Comms Service Provider
6%
Educational Organization
6%
Real Estate/Law Firm
6%
Government
6%
Transportation Company
5%
Computer Software Company
5%
Outsourcing Company
5%
Legal Firm
3%
Media Company
3%
Wellness & Fitness Company
3%
Wholesaler/Distributor
2%
Aerospace/Defense Firm
2%
Insurance Company
2%
Logistics Company
2%
Non Profit
2%
Renewables & Environment Company
2%
Leisure / Travel Company
2%
University
2%

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Learn more about OpenText 360 for SharePoint

OpenText 360 for SharePoint was previously known as Process 360, Global 360, OpenText Process 360 .

OpenText 360 for SharePoint customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Related questions

  • 20
What is your experience working with different BPM Software?
  • 72
When evaluating Business Process Management, what aspect do you think is the most important to look for?
  • 126
Camunda or Bonitasoft?
  • 69
Do you know of a solution which fulfills the requirements listed below?
  • 248
Looking for a BPMN tool that is easy to use and reasonably priced
  • 84
Which tool do you recommend for business process modeling only?
  • 113
Which is the best Workflow Automation Platform with microservices?
  • 69
RPA vs BPM: do they complement each other?
  • 19
What is the ROI of BPM solutions for a company which currently isn't using one?
  • 61
BPM Tools: What is the best alternative to Signavio?

Product Categories

Product Categories
Business Process Management (BPM)

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OpenText 360 for SharePoint Reviews Summary
Author infoRatingReview Summary
Senior BI Lead at Cognizant4.0I use OpenText 360 for SharePoint to streamline my organization's workflow, leveraging its central repository for data management with improved turnaround times. It offers excellent ROI, but occasional outages and integration with third-party tools need improvement.
Project Manager at Inventec5.0I use OpenText 360 for SharePoint integrated with Microsoft Teams to manage projects and tasks on mobile devices. It's valuable for its automation with Power Automate and SAP, although I desire better integration for project tracking and task assignment.
Solution Arcitect at Makita Gulf FZE4.0We primarily use OpenText 360 for SharePoint to build custom applications and manage documents, replacing file servers. Its valuable features include version control and audit trails. However, the GUI needs improvement, and some tasks require API calls instead of direct connectors.
Head - Financial Reporting and Taxation at TVS Capital Funds3.5We use OpenText 360 for SharePoint for document and work management, storing files by investment portfolios. It integrates well with Teams, but workflows could be more intuitive. We've considered local solutions and Google, but this fits our needs with Azure.
Business Lead at a tech vendor with 201-500 employees3.5I've used OpenText 360 for SharePoint for two years; it's secure and integrates well, but needs a more user-friendly interface, better pricing flexibility, and improved support. Stability is moderate, and technical support is average.
President at JOFCO4.0I used OpenText 360 for SharePoint in the legal industry to organize case documentation, integrating tools like email and virtual meeting resources. While the ROI was excellent, the user interface could be more intuitive and user-friendly.
Consultant at a tech vendor with 10,001+ employees4.5Our company employs OpenText 360 for SharePoint as an enterprise document management system for utility customers. It excels in record management but needs UI improvements and stronger Office 365 integration. The on-premises version delivers notable ROI over long durations.
Head of ICT at South African Weather Service4.5We used OpenText 360 for SharePoint on our intranet to facilitate information sharing and updates across departments. It excels in internal communication, but it needs better integration and additional features like contract management and invoice checking.