Bizagi and Camunda are prominent BPM tools competing in the process management category. Bizagi is often favored for its user-friendly interface and ease of use, whereas Camunda is preferred for its open-source framework and robust orchestration capabilities.
Features: Bizagi offers extensive process modeling capabilities, compliance with BPMN 2.0, and seamless integration tools, making it ideal for business analysts seeking ease in design and documentation. Meanwhile, Camunda supports BPMN, CMMN, and DMN standards through its lightweight, open-source architecture and excellent integration options.
Room for Improvement: Bizagi faces challenges in enhancing compatibility across different chart formats, improving migration support, and refining automatic text resizing. Camunda requires a more user-friendly interface, enterprise-level features, and refined documentation to better support collaborative efforts.
Ease of Deployment and Customer Service: Bizagi provides on-premises deployment options with mixed reviews on customer service effectiveness. Camunda offers more varied deployment scenarios, including cloud solutions, with generally valued customer service but room for improvement in response times. Both benefit from community support, although Bizagi users note more challenges in support processes.
Pricing and ROI: Bizagi's recent increase in per-user pricing from $550 to $800 has raised concerns, although many still find it valuable for its process modeling capabilities. Camunda's transparent pricing and open-source model make it an attractive option, though its enterprise edition costs can be steep. Both tools enhance ROI through process efficiency and resource savings.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
It is open source.
The user interface is very good, making it easy for business people to understand.
Bizagi has rich functionalities; compared to other BPMN tools, it has more features.
EC2 makes scaling horizontally incredibly easy, especially when working under the ECS service.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
Product | Market Share (%) |
---|---|
Camunda | 11.6% |
Bizagi | 10.0% |
Other | 78.4% |
Company Size | Count |
---|---|
Small Business | 43 |
Midsize Enterprise | 16 |
Large Enterprise | 35 |
Company Size | Count |
---|---|
Small Business | 41 |
Midsize Enterprise | 15 |
Large Enterprise | 29 |
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
Camunda revolutionizes process orchestration by enabling seamless automation and integration with AI, human tasks, and existing systems while ensuring security and governance.
Built for collaboration between business and IT, Camunda empowers organizations to manage complexity, boost efficiency, and maintain competitive advantage. With a clientele of over 700 top organizations like Atlassian, ING, and Vodafone, Camunda is a trusted partner in designing, orchestrating, automating, and refining critical business processes to accelerate digital transformation. Its open-source nature, ease of use, and REST API integration make it a versatile choice for various needs.
What are Camunda's key features?In banking, Camunda automates processes and manages transactions, while in telecommunications, it optimizes service orders. Governmental and public sectors benefit from workflow automation. Organizations often use either the enterprise edition or the open-source version to create APIs and manage business rules effectively.
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