Feb 11, 2020
Hello, so far most of the points you have reported are addressed here: https://documentation.signavio.com/suite/en-us/Content/process-manager/userguide/reporting-intro.htm
ARIS BPA and SAP Signavio Process Manager are competitors in the business process management category. ARIS BPA seems to have an upper hand in process modeling capabilities, while SAP Signavio Process Manager excels in ease of use and collaboration.
Features: ARIS BPA is known for its strong process modeling capabilities, flexible integration options, and powerful EPC notation, allowing detailed analysis and comprehensive business modeling. It also offers advanced reporting features and integrates seamlessly with SAP through ARIS Connect Collaborative Portal. SAP Signavio Process Manager is appreciated for its user-friendly design, strong collaboration features via its Hub, and effective integration with SAP products. Its drag-and-drop functionality simplifies process modeling, and the Collaboration Hub enhances team cooperation.
Room for Improvement: ARIS BPA struggles with complex integration processes and lacks a true workflow engine, which limits its application in execution-oriented projects. Users find its pricing high and usage complex. SAP Signavio Process Manager, while user-friendly, needs improvement in its workflow management and advanced functionalities. Some organizations find it expensive over time, especially as it scales up.
Ease of Deployment and Customer Service: ARIS BPA provides flexibility across on-premises and cloud deployment, though setup can be complex, and customer service shows variable effectiveness with occasional slow responses. SAP Signavio Process Manager primarily uses cloud deployment, simplifying initial setup and is generally praised for its responsive customer service, although it can improve handling of advanced inquiries.
Pricing and ROI: ARIS BPA has a complex pricing model perceived as high unless fully leveraged, targeting large enterprises with significant ROI through improved process quality. SAP Signavio Process Manager might appear less costly at first but can become expensive with expanded use. Though integrated with SAP, potential price hikes can occur; however, it remains cost-effective if well-utilized for process management.
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.
The consultants are fine, however, reliance on single experts for modules can be risky.
I would rate their technical support a ten.
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
I think they must provide better solutions that are accessible for all of them.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
The stability of ARIS BPM is quite strong, rated eight out of ten.
We do experience a lot of glitches with ARIS BPA.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
It should also integrate with non-SAP systems for better functionality.
I think the price of SAP Signavio Process Manager is a little bit high.
ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
| Product | Market Share (%) |
|---|---|
| SAP Signavio Process Manager | 8.4% |
| ARIS BPA | 6.7% |
| Other | 84.9% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 9 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 6 |
| Large Enterprise | 44 |
ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.
What makes the difference?
ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.
The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.
Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.
Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com
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