No more typing reviews! Try our Samantha, our new voice AI agent.

AgilePoint vs IBM BPM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
16th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (21st), Low-Code Development Platforms (20th), Business Orchestration and Automation Technologies (23rd)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (11th), Process Automation (10th)
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 1.9%, up from 0.8% compared to the previous year. The mindshare of IBM BPM is 4.3%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.3%
AgilePoint1.9%
Other93.8%
Business Process Management (BPM)
 

Featured Reviews

reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the design and the integration capacity, and it's also easy to use."
"AgilePoint's most valuable feature is process management."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."
"The solution's workflows are its most useful feature."
"The initial setup of AgilePoint was very easy."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system - and that you can design and implement UIs."
"We are moving to this tool because we have more than 40,000 transactions a month, and we would like to triple this amount."
"It is perfect if you have to develop complex apps without much coding, and it is also good if you don't have much IT resources in your company and would like to involve business analysts in the process of developing apps."
"This product does the job in terms of executing the workflow."
"When compared to other BPMs, it's very efficient for the developers to develop and deliver on time with an effective process."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"We made the transformation to agile. Altogether with BPM, it is the total package."
 

Cons

"The solution should be able to support Docker. This would help make scalability easier."
"It could be more flexible, but it's already a good solution for the designer."
"They should add more information about functionality."
"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"The business side says it needs more visibility into the process."
"IBM BPM needs to have a better and modified interface."
"The cost of the solution has room for improvement."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"The product is extremely complex to use and administrate."
"It is not user-friendly."
"There is room for improvement in the stability."
 

Pricing and Cost Advice

"I think the price is reasonable."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"It is more cost-effective than local tools."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The cloud and license of the subscription model for IBM BPM can be complex. There are a lot of alternatives to choose from."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
12%
Construction Company
11%
Computer Software Company
8%
Financial Services Firm
18%
Manufacturing Company
10%
Outsourcing Company
10%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization would require physical documents. AgilePoint digitizes these processes by conver...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.