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AgilePoint vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
18th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (21st), Low-Code Development Platforms (20th), Business Orchestration and Automation Technologies (23rd)
IBM BPM
Ranking in Business Process Management (BPM)
4th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Application Infrastructure (8th), Process Automation (8th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 1.6%, up from 0.5% compared to the previous year. The mindshare of IBM BPM is 4.2%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM BPM4.2%
AgilePoint1.6%
Other94.2%
Business Process Management (BPM)
 

Featured Reviews

reviewer2649213 - PeerSpot reviewer
Chief Technology Officer at a tech services company with 1-10 employees
Business processes are automated efficiently with a well-designed interface
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often claim to solve all process automation needs, but they only handle problems of certain complexity. AgilePoint cannot handle highly complex processes like ERPs.
Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The initial setup of AgilePoint was very easy."
"Anytime companies need any solution with workflow, they can base it on AgilePoint, because AgilePoint allows companies to design and implement workflows very fast using the system's interface."
"I like the design and the integration capacity, and it's also easy to use."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint's most valuable feature is process management."
"I have had the opportunity to work with various organizations that can be categorized as medium to large scale and was able to successfully deliver process optimization and system integrations that helped the customer increase their ROI and improve their process performance many times over."
"The integration capabilities of IBM BPM are excellent."
"In terms of ROI and scaling use of the product, my feeling is yes, they do see return on investment."
"They tell us that the product is very stable and very robust."
"The integration aspects of IBM BPM are quite good, coordination across data silos is effective, and IBM BPM can be used for that purpose."
"It has reduced a lot of manual errors and processes."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"We will be hitting over a million transactions a day by the end of the year, so it is pretty successful."
 

Cons

"The solution should be able to support Docker. This would help make scalability easier."
"Technical support is very slow to respond and they need to be quicker in getting back to clients when problems arise."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"It could be more flexible, but it's already a good solution for the designer."
"Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows."
"It needs more customization. We like to customize the screens to show more things related to our company."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"There is a point where you stop, you can't scale anymore to improve the performance."
"There is room for improvement in the stability."
"IBM BPM's price could be improved."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values, which need to be revisited, as they do not sometimes function properly."
"The initial setup process is complex for basic users."
 

Pricing and Cost Advice

"I think the price is reasonable."
"It is more cost-effective than local tools."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"I give the pricing an eight out of ten."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The price is good but could be a little lower."
"IBM could improve the price. It is far too expensive."
"Its price is on the higher side, and it can be improved. Its licensing is on a yearly basis. There are no additional costs."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
report
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
11%
Construction Company
11%
Computer Software Company
9%
Financial Services Firm
20%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
 

Questions from the Community

What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
What is your primary use case for AgilePoint?
I use AgilePoint for business process automation. Traditionally, approvals and file movements within an organization would require physical documents. AgilePoint digitizes these processes by conver...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.