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AgilePoint vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
30th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (25th), Low-Code Development Platforms (22nd)
IBM BPM
Ranking in Business Process Management (BPM)
7th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (6th), Process Automation (5th)
 

Mindshare comparison

As of June 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, up from 0.3% compared to the previous year. The mindshare of IBM BPM is 7.2%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ayush S - PeerSpot reviewer
Provides efficient process management features, but it needs more integration capabilities
We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…
Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint's most valuable feature is process management."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The initial setup of AgilePoint was very easy."
"I like the design and the integration capacity. It's also easy to use."
"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"The integration capabilities of IBM BPM are excellent."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"For me, the most important feature is the easy-to-use business process dashboard. It's simple to orchestrate business processes, and the interface is clean and intuitive. Once your workflow is designed on paper, it's easy for the business process manager to implement and follow it. Another IBM product that was good in the past is the IBM Case Manager. I haven't used it for three or four years, so I'm unsure if it's still available, but it was quite effective."
"We are implementing the tool to triple our monthly transaction volume."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
 

Cons

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"It could be more flexible, but it's already a good solution for the designer."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"The solution should be able to support Docker. This would help make scalability easier."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"They should add more information about functionality."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
"I see room for improvement in terms of the overall experience."
"If the processing gets better, it would be more efficient."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"Performance on large scale requirements could also be improved."
 

Pricing and Cost Advice

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"It is more cost-effective than local tools."
"I think the price is reasonable."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"The price is good but could be a little lower."
"I rate the solution's pricing a four out of ten."
"We have a yearly licensing model. It is not expensive. There are no addition costs to the standard license."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The pricing is quite high, I would rate it two out of five."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Government
7%
University
7%
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AgilePoint?
AgilePoint's most valuable feature is process management.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.