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AgilePoint vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
31st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (25th), Low-Code Development Platforms (21st)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (8th), Process Automation (4th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, up from 0.3% compared to the previous year. The mindshare of IBM BPM is 7.3%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ayush S - PeerSpot reviewer
Provides efficient process management features, but it needs more integration capabilities
We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…
Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The solution's workflows are its most useful feature."
"I like the design and the integration capacity. It's also easy to use."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"AgilePoint's most valuable feature is process management."
"The initial setup of AgilePoint was very easy."
"By automating several tasks, we have already reduced a lot of work for the business."
"The customer service is outstanding."
"The process creation."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
 

Cons

"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"They should add more information about functionality."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"The solution should be able to support Docker. This would help make scalability easier."
"It could be more flexible, but it's already a good solution for the designer."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"IBM BPM is stable, but sometimes there are issues with the server."
"I believe that if the license were cheaper, it would have a greater impact."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"One area for improvement is the scripting languages used within the solution. They could integrate other languages such as GoMango or Python than JavaScript."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform.​"
 

Pricing and Cost Advice

"I think the price is reasonable."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"It is more cost-effective than local tools."
"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"The pricing is very high."
"The solution is expensive since it is an enterprise application."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"The solution is highly-priced."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
"IBM BPM is expensive, so most large companies opt for IBM based on their licensing options."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Government
7%
University
7%
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AgilePoint?
AgilePoint's most valuable feature is process management.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.