Try our new research platform with insights from 80,000+ expert users

Appian vs OpenText MBPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Process Automation (7th), Rapid Application Development Software (10th), Low-Code Development Platforms (3rd), Process Mining (7th)
OpenText MBPM
Ranking in Business Process Management (BPM)
38th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Appian is 5.3%, down from 6.4% compared to the previous year. The mindshare of OpenText MBPM is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Appian5.3%
OpenText MBPM0.5%
Other94.2%
Business Process Management (BPM)
 

Featured Reviews

Kunal Sharda - PeerSpot reviewer
Experience enables seamless automation and elevates process efficiency while embracing innovative technologies
The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems. The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations. Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way. Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian. Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.
Jaideep MS - PeerSpot reviewer
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"The initial setup is easy."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The most beneficial aspect of Appian is its data management capabilities and the process engine in general."
"There is a version coming out every six months with performance improvements."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
 

Cons

"I wouldn't say their response time is long, but it could be quicker."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"It is difficult to set up the on-premise version."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."
"The cost is a bit higher than other low-code competitors, OutSystems and Mendix. The price needs to be more competitive."
"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."
"The cost depends on the number of users, although I recommend taking an unlimited license."
"The price is high."
"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."
"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."
"There is an annual license to use OpenText MBPM."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
868,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise41
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
Metastorm BPM
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about Appian vs. OpenText MBPM and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.