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ARIS BPA vs BIC Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Design
7th
Ranking in Business Process Management (BPM)
14th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
BIC Platform
Ranking in Business Process Design
21st
Ranking in Business Process Management (BPM)
36th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Design category, the mindshare of ARIS BPA is 7.4%, up from 6.7% compared to the previous year. The mindshare of BIC Platform is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS BPA7.4%
BIC Platform2.0%
Other90.6%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
reviewer2328264 - PeerSpot reviewer
Digitalization PM at a manufacturing company with 1,001-5,000 employees
Platform for documenting and modifying our processes
The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In this field, ARIS is probably the best compromise, in terms of coverage and functionality."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The initial setup and installation are very straightforward."
"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier.​"
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"We are now doing more work with the same number of people, without these people having too much on their plates."
"One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"The central dictionary is a valuable feature."
"I'm in awe of what the software can do."
"Company wide BPMS tool sustaining a long term quality management best practices to achieve the expected process maturity level but also cutting operation and maintenance costs related to the former tool in use"
 

Cons

"Customer service is poor to acceptable depending on issue, but mostly poor."
"They should make improvements as per customer requirements."
"I had this decentralization mission where I had some friendly fights with the consultants of Software AG. My opinion was the business department should be able to publish their processes and do all their evaluation stuff in ARCM themselves. It has to be a one stop shop. I want a one stop shop to go from ARIS BPM to ARIS ARCM, because having everything go through that would be an improvement due to the inputs that we made with Software AG. They will make it possible that the trigger sent from BPM to ARCM will start their object generation."
"The solution is difficult and not very exciting to learn."
"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."
"End-to-end visibility and real-time are areas that will need greater attention."
"The ​integration between ARIS, webMethods, and project versions needs improvement.​"
"ARIS BPA’s usability could be improved."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"One thing they could improve is the manual."
"There are just some things in the new product that are not really functional issues but improvements that BIC will have to make."
"The solution could improve its connectivity to other systems."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
 

Pricing and Cost Advice

"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"Negotiate. Price is high so make sure you’re getting the best deal."
"It is well worth the investment in the enterprise."
"Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"The solution has a fair price for the value it delivers."
"We have a concurrent license system."
"The price could be better."
"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Outsourcing Company
10%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
11%
Construction Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
Ask a question
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Comparisons

 

Also Known As

ARIS, ARIS BPM
BIC Cloud BPM, BIC Platform
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Find out what your peers are saying about ARIS BPA vs. BIC Platform and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.