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Bizagi vs SoftExpert BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
84
Ranking in other categories
Business Process Design (2nd), Process Automation (11th), Rapid Application Development Software (17th), Low-Code Development Platforms (13th), No-Code Development Platforms (5th), Process Mining (7th), Business Orchestration and Automation Technologies (16th)
SoftExpert BPM
Ranking in Business Process Management (BPM)
49th
Average Rating
10.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of Bizagi is 4.0%, down from 6.6% compared to the previous year. The mindshare of SoftExpert BPM is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Bizagi4.0%
SoftExpert BPM0.7%
Other95.3%
Business Process Management (BPM)
 

Featured Reviews

Micah Rachuonyo - PeerSpot reviewer
Principal Standardization Officer at KEBS
Has helped me create clean and structured process maps with a simple setup experience
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I would appreciate additional features for the free version. Currently, the elements in a process map are limited to activities, decisions, flows, and start/end points. The decision map could be improved to allow more than three options at a decision point.
Andrea González - PeerSpot reviewer
Business Consultant at ITIS
Quick deployment, high availability, and easy to use
We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"What I like about Bizagi is you just add data, you say this user is using this in the flow chart, and then you add some forms."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The approval process is simple."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"The visualizations and attachments provided by the product are valuable."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"The most valuable feature of SoftExpert BPM is its ease of use."
"We promote the use of this product because it's integrated and has a very nicely designed program, simplifying our workflow and the workflow of our clients, which saves time and money for everyone while making us more productive."
"A complete project management suite in one integrated package."
 

Cons

"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"It has slow performance."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"Sometimes it requests me to update Bizagi and it takes some time working on it."
"There is lots of instability with V 11.1. We are suspecting configuration management problems on the Bizagi side."
"The price could be lower."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"The form in SoftExpert BPM should improve."
"I would like for them to incorporate artificial intelligence and be more intuitive."
"It could do more to use all the data it collects to intelligently manage the user experience."
"I would like for them to incorporate artificial intelligence and be more intuitive."
 

Pricing and Cost Advice

"The paid version costs us about $20,000 for 100 users annually."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"If they can freeze the pricing in a contract, I advise them to do so."
"Bizagi is totally free for modeling."
"Make sure that your requirements are explicitly defined from the outset. This will help you choose the right setup and licensing for your needs."
"I'm trying the free unlimited version with unlimited use. But you have to pay to add some features."
"It is expensive."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"The price of SoftExpert BPM is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
9%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise16
Large Enterprise36
No data available
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What needs improvement with Bizagi?
I have not explored ways Bizagi can be improved beyond creating maps. If I explore automation and integration with other processes, then I may be able to identify potential areas for improvement. I...
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Comparisons

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Coca Cola, CRODA, CSN, Abril, Midea Carrier
Find out what your peers are saying about Bizagi vs. SoftExpert BPM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.