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ARIS BPA vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Design
6th
Ranking in Business Process Management (BPM)
12th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
69
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
21st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
 

Mindshare comparison

As of June 2026, in the Business Process Design category, the mindshare of ARIS BPA is 7.1%, down from 7.6% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.8%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS BPA7.1%
iGrafx Process360 Live Platform2.8%
Other90.1%
Business Process Design
 

Q&A Highlights

KD
AGM at a tech vendor with 10,001+ employees
Nov 05, 2022
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is excellent for any consulting assignment as it offers products and views for different stakeholders to represent the information and data."
"There is a module designer, that one is very powerful and it creates very good reports."
"In addition to our applications, we have also stored, in ARIS, the footprint of where those applications have been implemented. That means we know in which country a given application has been implemented. With embedded geolocation, we have a very visual world map, where we can see the footprint of each application."
"ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes."
"Visualizes processes which helps the business see pain points."
"ARIS is the best tool for business from my perspective."
"​The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language.​"
"This solution was really an improvement on the efficiency of our process management, documentation for end-to-end development, business processes, and business departments, who have complete freedom and empowerment to do it themselves."
"It has simplified compliance with regulations and company standards."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Overall, the solution is very useful and has good features."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"It is one of the top-tier solutions that are available."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"The solution's technical support is of good quality since they offer fast and seamless services."
 

Cons

"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"In my experience, once the organization creates the process model in ARIS EPC, it will take approximately two years before most organizations ditch any effort to update it."
"The ​integration between ARIS, webMethods, and project versions needs improvement.​"
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"There should be a more intuitive tool when creating reports."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"It would be nice to have a Spanish user interface available to us."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"They can reduce the cost of the product and make it easily accessible for consultants."
"With iGrafx, the implementation and the licensing were pretty complex."
"The price could be more competitive."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
 

Pricing and Cost Advice

"Pricing is a bit on the higher side."
"The price of the solution is reasonable."
"The product is expensive."
"ARIS Express​ is free."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"The solution has a fair price for the value it delivers."
"The tool is expensive."
"The price could be better."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
report
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Answers from the Community

KD
AGM at a tech vendor with 10,001+ employees
Nov 5, 2022
Nov 5, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​ Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution. The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in...
2 out of 3 answers
EB
Director of Community at PeerSpot (formerly IT Central Station)
Jul 25, 2022
Hi @Mohammed Sulty, @Andrew-Lim, @AnkushJain, @Niels Doeleman, @David March, @Harald Sommer, @Majd Abbassi, @Victor Lever ​and @SumitKumar9, Would you possibly have any inputs to help @Kaustubh Dani ​with their question? Thanks in advance.​ ​ ​ ​ ​ ​ ​
AL
Managing Director at Optus
Jul 27, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​  Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution.  The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in the same manner.  Things can get a bit more complex if there is customization from the source of import (e.g. iGrafx).  If you are dealing with a small number of process models, you can test the export and import functionality and see what attributes/ metadata are missing.  For a bigger volume of the process model, it's more economical for the new BPM consultant to prepare a script to import the model and attributes. The export model and task attributes will need to fit into the import ARIS Function Allocation Diagram (FAD).
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Financial Services Firm
14%
Construction Company
10%
Computer Software Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Find out what your peers are saying about ARIS BPA vs. iGrafx Process360 Live Platform and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.