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ARIS BPA vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Design
4th
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
66
Ranking in other categories
No ranking in other categories
iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Ranking in Business Process Management (BPM)
23rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
 

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.7%, down from 9.2% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Q&A Highlights

KD
Nov 05, 2022
 

Featured Reviews

Libor Černý - PeerSpot reviewer
I can usually find an answer to my issue on ARIS Community
From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Visualizes processes which helps the business see pain points."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"The tool defines the processes. It's the documentation of everything."
"We chose ARIS because of its good reputation and familiarity with Software AG Tools."
"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."
"The technical support is good."
"It brings transparency and 360-degree views of end-to-end processes."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"We found the technical support to be helpful."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Provides a valuable BPMN feature."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
 

Cons

"ARIS BPA’s usability could be improved."
"ARIS has an internal fully customizable workflow system called APG, which is very good, but it’s targeted mostly at creating workflows related to ARIS content, and not general workflows to support other processes inside a company."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"The solution's processes are huge and it is not easy to get an overview of how things work. It needs to improve the interface. I would like to see the product include a better overview of processes and improve search."
"The solution is difficult and not very exciting to learn."
"Since this is a design tool, seamless interface to make the process flows executable."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The price could be more competitive."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"It can be more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
 

Pricing and Cost Advice

"ARIS has different licensing mechanisms for different modules, but they are perpetual licenses. So you pay once."
"If you can afford it, it's the best so far."
"This is absolutely not the cheapest solution in the market, but for large companies, the price is fine."
"Pricing is a bit on the higher side."
"It is well worth the investment in the enterprise."
"Negotiate. Price is high so make sure you’re getting the best deal."
"The tool is expensive."
"In terms of pricing, it would be nice if it were more affordable."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
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Answers from the Community

KD
Nov 5, 2022
Nov 5, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​ Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution. The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in...
2 out of 3 answers
EB
Jul 25, 2022
Hi @Mohammed Sulty, @Andrew-Lim, @AnkushJain, @Niels Doeleman, @David March, @Harald Sommer, @Majd Abbassi, @Victor Lever ​and @SumitKumar9, Would you possibly have any inputs to help @Kaustubh Dani ​with their question? Thanks in advance.​ ​ ​ ​ ​ ​ ​
AL
Jul 27, 2022
@Evgeny Belenky ​@Kaustubh Dani, ​  Nowadays, most BPMs allow you to import and export BPMN models without much difficulty. especially if you are using the out-of-the-box solution.  The model will remain intact on most occasions. However, the main challenge will be the attributes/ metadata which may not find their way to the new BPM, i.e. the export and import attributes may not be described in the same manner.  Things can get a bit more complex if there is customization from the source of import (e.g. iGrafx).  If you are dealing with a small number of process models, you can test the export and import functionality and see what attributes/ metadata are missing.  For a bigger volume of the process model, it's more economical for the new BPM consultant to prepare a script to import the model and attributes. The export model and task attributes will need to fit into the import ARIS Function Allocation Diagram (FAD).
 

Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
11%
Government
8%
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Also Known As

ARIS, ARIS BPM
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Find out what your peers are saying about ARIS BPA vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.